Wiener Staatsoper

Wiener Staatsoper, Vienna: Address, Phone Number, Wiener Staatsoper Reviews: 4.5/5

Wiener Staatsoper
4.5
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About
Vienna's internationally renowned opera offers nearly 300 performances each year.
Suggested duration
2-3 hours
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Admission tickets
from $58.34
All you need to step foot in the door.
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The area
Address
Neighborhood: Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
How to get there
  • Karlsplatz • 3 min walk
  • Karlsplatz • 3 min walk
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
8,065 reviews
Excellent
5,433
Very good
1,903
Average
490
Poor
118
Terrible
121

Angel57
Essex UK1,695 contributions
Our trip to Vienna was fairly last minute so no time to pre-book opera tickets before arrival. We're certainly not opera buffs anyway but love the cultural experience of visiting iconic places such as the Mariinsky & Verona Arena & of course the Vienna State Opera.

So the only way to get tickets was to queue for standing ones. We popped into the box office in the morning to get the low down of what to do. A very helpful girl told us where we would need to queue & that the doors opened to purchase at 5,30pm but it was advisable to get there at least an hour before, preferably an hour & a half & to bring something like a scarf to mark place,

Armed with a cloth bag, a tea towel, water & a "traveller" (rum & cokes in cooler cups) we arrived at 4.30pm to find we were 3rd in the queue. In fact the queue didn't grow massively whether that was due to the really hot weather or the opera, Capriccio, I don't know. Anyway the time went quickly & it was a very convivial atmosphere chatting with the other people in the queue who were mostly real opera buffs & told us a bit about the performance we would be seeing & the best options for standing (apparently upstairs for better acoustics or downstairs for better views).

At 5,30 pm doors opened & we were able to buy our tickets. 10 euros each cash only. We were then taken around to some stairs were we had to queue again in pairs, all quite regimented before eventually being allowed into the standing area. We found ourselves right at the front with fabulous views. We tied our teatowel & cloth bag to mark our place & were then free to explore the Opera House, even being allowed to try out the proper seats. The bars were reasonably priced too.

The performance started at 7pm & each seat & standing area has a small screen for subtitles. Any idea of leaving at the interval if we were tired/bored was scuppered as there is no interval in Capriccio. That said we really enjoyed it. The sets & costumes are wonderful the opera itself is actually very funny in places & the final aria very moving. You don't need to look at the subtitles the whole time as it is easy to get the gist of what is going on. We had a fabulous evening & so glad that we"d gone.

Fnal couple of points, there is no strict dress code but they don't allow men in shorts, it is a very long time to stand but we managed it at 65 & 68 & there will be ticket touts while you're queuing who'll try & sell you 14 euro tickets for 30 euros, please don't encourage them.
Written July 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ricky B
Dayton, OH36 contributions
Family
We were in Vienna for several days and wanted to take in an opera performance at the Vienna State Opera. Fortunately, there were several options to chose from. I picked Richard Wagner’s Das Rheingold. The performance was excellent. The opera house is impressive and beautiful. The music and singing was expert. There were screens behind each chair to translate the opera into your preferred language. I bought my tickets on the Vienna State Opera’s own website several months in advance and we ended up in the seventh row of the orchestra. Great seats. Highly recommended!
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

McKenna N
Gainesville, FL119 contributions
This is a must do! This theatre is stunning, with lots of room to explore and enjoy the beauty. Do make time to get in line for standing room tickets. I arrived an hour before the box office opened both times, bring a book, and was able to wait inside, but don't arrive any later or you'll have to wait outside. Have your cash ready, e euros. It took about 80 minutes to get my ticket, and then everyone runs to grab spots. I'd recommend trying for the front row, as you have a bar to lean on. Bring a sweater or scarf to tie to your spot, everyone is very respectful of this system, and then you can go exploring! I ordered the plate of bite-sized toast rounds, which were pretty good for the low price.

There is no stigma against leaving early if the performance isn't for you, but there are translators in front of you for the operas, and the music is stunning, so I'd really recommend this experience for everyone, at least for a little while. You won't experience this quality of opera in a house like this for this price anywhere else!
Written February 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Barbara N
4 contributions
Friends
I visited the wiener staatsoper on 9th of February 2022. I went with my colleagues from work as tourists and were very excited to watch the opera.
We arrived at 18:00 to buy tickets and decided to try the standing area. After waiting for 50’ in the queue the cashier told us that the only tickets she had left were the ones on the side on the top. We asked her whether we could pay for sitting tickets but she informed us that there was no availability. Then she rushed us and forced us paying by using one credit card instead of three different ones because that was more convenient for her. Even though we mentioned multiple times that everyone wanted to pay separately for themselves she did not care and she advised us to split the bill later on. We ended up doing what she said because we didn’t want to delay the people standing behind us.
Later on we arrived at the standing area only to find out that our seats had no visibility. We could basically see the corner of the stage and a part of the orchestra. We asked if it was possible to move to vacant seats which costed exactly the same as ours or even upgrade our tickets but Giza (one of the staff members - I think that was her name) instructed us to take our original seats immediately because it wasn’t allowed to be standing. When we said that there was no visibility and that we wanted to upgrade our seats she lost her temper and started shaking. It felt that the lady has some angry issues and no skills at customer service. She should definitely stay at the back office which does not require customer interaction. She even said that we could leave if we didn’t like it but without getting a refund. The entire time she would stare at us giving us that evil look and made us feel very uncomfortable and not welcomed. Every time we asked a staff member why we couldn’t move they replied by saying that it was due to COVID restrictions but it didn’t make sense because many seats were vacant and some people were sitting all next to each other. Every time we asked what exactly was the restriction about nobody had an answer. It is just that they were told to repeat COVID restrictions for any questions and requests without using common sense.
I went to the manager to ask either for better seats or a refund 10’ after the opera has started but she said that it was not possible. The cashier never mentioned that the visibility was bad from the corner and since it was our first time in Vienna we did not have previous experience in booking tickets there so the least they could do is to refund us.
I asked the manager “Elisabeth Preinsperger” for a complain form but she didn’t have one. Then she said that I could write it on their website but she would be the one reading it so there was no point.
In overall the staff ruined our experience so we didn’t enjoy the opera and the amazing artists.
**(I have been in over 60 countries and visited more that 10 different operas worldwide multiple times)
Written February 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Garfieldluvr
Denver, CO723 contributions
Seeing the opera house while in Vienna seemed like a must do, but I must say I was very disappointed. I assumed that the opera house was going to be the over the top extravagant, like the Palais Garnier in Paris. Sadly, it was not neatly as pretty (in blame partially to a fire that burnt much of it down). Regardless, the biggest let down was the tour itself, it was wildly unorganized and rushed. We all had to wait in one line in the rain that consisted of a mixture of people who had tickets and whose who didn’t which created quite the confusion. They run about 10 tours at once, in all different languages, so while our English tour was at stop 1, the French tour was at stop 4, and the Spanish tour at stop 6 etc… So, we were very limited to how much time we could spend in each room as there was usually another tour group waiting in the wings to take over. Our tour guide was hard to hear, but sometimes when another group was too close to ours, hearing became even harder. I would sadly give this tour a pass, unless you have never seen an opera house or unless the opera is of a huge interest to you.
Written July 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Holidays814
Isle of Man, UK30 contributions
Beautiful building, very poor tour. There were separate tours for English, German and other languages but they all started at the same time, with each guide trying to make themselves heard over the others. There were at least 30 people in the English language tour group we were put into. The guide couldn’t have given us less information if he tried! We came away knowing the price of seats, the number of standing spaces, the price to go to the Vienna opera ball and little else! I don’t know why they didn’t tell us the history! Very disappointing.
Written June 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Aaron B
Mesa, Arizona, United States24 contributions
Couples
Other than having tickets to a show, the only option to photograph the opera house on the inside is via a tour. The tours are very crowded and rushed so you’ll need to have all of your settings ready to go. First thing is the lens you pick. 24 mm honestly isn’t wide enough, I wish I had known in advance so I could have changed to my 20 mm. Second thing, know that lighting is a problem. I had my lens open to f4 and had the iso dialed up a bit and still found the shooting conditions difficult. Third, act fast because you want have much time and everyone thinks they’re a photographer too. Fourth if you are using automatic, every one of your shots will be too dark. You’ll need to learn how use at the very least aperture priority to properly photograph this beautiful location. Lastly, you have two times to photograph the main hall. Once in the very beginning and right at the very end before you go through the exit door. Your angles will be limited and you’ll have limited time. Good luck!
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Pauline M
South Queensferry, UK11 contributions
Couples
I contacted the opera house prior to our visit to ask if we could prebook the guided tour I was advised this was not possible and to just turn up at the stipulated time, this we did along with in excess of at least four hundred people on 14 February! Instead of turning people away everyone who turned up were put on the tour. We were split into groups depending on language and in our group alone were more than 70 people! The tour guide did her best under very difficult circumstances and actually asked us to make a complaint to management. It was an absolute shambles and not only a totally waste of money spoilt an afternoon on what to that time had been a wonderful break in Vienna. From the little we could also hear from the tour guide any opportunity the Opera House can make money even the smallest amounts ie from the tours they capitalise on totally devaluing the beautiful opera house. Until the tour numbers are limited to a more manageable number ie no more than 15 I would totally avoid and needs to be bookable in advance to avoid what happened on 14 February 2020.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jae L
Long Island, NY5,800 contributions
Vienna State Opera House (Wiener Staatsoper) is a beautiful landmark building at the corner of Opernring and Karntnerstrasse. Last September, we had memorable experience of watching a performance of A Midsummer Night's Dream in the hall. The performance was superb, and the main opera hall was magnificent and elegant. We could walk out to the upper level terrace of the building before the performance to enjoy fresh air and the view of the nearby buildings. I would highly recommend attending an opera performance during your Vienna stay if the schedule allows. Tickets can be purchased in advance by visiting any of various online ticket sellers. When you type in key words "Vienna opera tickets" with your browser, you can find these sellers.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lily
1 contribution
I purchased some tickets for an opera at the Vienna State Opera, and did not realise that Vienna Classic Online ticket office is not the official ticket office. They charge an additional 26% booking fee!
Worst still, there was no way of checking the date on the 'Buy now' page and the tickets came through for the wrong date.
They refused to change the ticket and that meant I lost all my money paid for the tickets - and 26% more than I needed to.
Beware - these people are not good to deal with. The Vienna State Opera should not be dealing with this organisation and they were also not able to change the tickets for me.
Written June 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Wiener Staatsoper

Wiener Staatsoper admission prices can vary. Entrance tickets currently cost $58.34, while a popular guided tour starts around $6.00 per person. See all 77 Wiener Staatsoper tickets and tours on Tripadvisor

Wiener Staatsoper tickets are known to sell out fast, and same-day tickets may not be available. We recommend booking e-tickets tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 77 Wiener Staatsoper tickets and tours on Tripadvisor