Austria Transfers

Austria Transfers, Vienna: Address, Phone Number, Austria Transfers Reviews: 4.5/5

Austria Transfers
4.5
Taxis & Shuttles
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AustriaTransfers.at is your transport method of choice anywhere in Austria. We provide reliable and fast transfers between airports, cities and ski resorts at affordable prices. Anywhere that you want to go, we will get you there! Book with us right now to enjoy the unmatched safety and comfort of AustriaTransfers.at, and feel free to contact us with any questions. We're always at your service!
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1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
479 reviews
Excellent
405
Very good
28
Average
7
Poor
4
Terrible
35

Fergie_03
1 contribution
Mar 2020
This is our third booking with Austria Transfers. The online booking is super easy and clear. The minibus we had for 15 was in excellent luxury condition with at-seat USB charging, tray tables and overhead storage.
The drivers are superb - very friendly and courteous, happily letting us connect to the bluetooth sound system to play our own music. They even scheduled supermarket breaks for us to pick up a few drinks and snacks for the long journey ahead.
We left our ski resort the day before the coronavirus lockdown, and the staff in the office and the drivers remained calm, reassuring and friendly, even moving our transfer time earlier on the way back as we were worried about traffic around the airport.
Excellent service! We would not hesitate to use them again. Use them, you won't be disappointed :)
Written March 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Stephen O
1 contribution
Jan 2020
Austria Transfers always take the stress out of transporting you to your destination. Clean, spacious vehicles, always where they are supposed to be, with professional and personable drivers. Got my group of 12 travellers to their location in plenty of time, even taking a late change of departure time due to bad weather in their stride.
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John F
Leicester, UK2 contributions
Jan 2020
Used Austria Transfers for the airport transfer for the first time. Competitively priced, drivers courteous and helpful, vehicle clean and spacious and was able to change the pick-up time at short notice without any problem. Would recommend.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nikolaj R
Copenhagen, Denmark5 contributions
Feb 2022 • Family
We had ordered a luxury minibus with a professional driver but got a Uber driver in a Tesla with only 125 km on the batteries and 30 minutes late. 30 km before Obertaurn we had to wait for another car, because the Tesla had a flad battery even though we had chaged the car twice on our trip. The trip took 6 hours instead of 3.

The Uber driver couldn’t even find her way with the GPS.

Austria Transfers offered a only 10 % discount.
Written February 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Morten B.
Oslo, Norway2 contributions
Feb 2020
Booked and paid in advance for a roundtrip Salzburg airport to Wagrain. I had booked 15 seat minibus and only a 8 seat arrived at the booked time. Pure luck that 4 travellers where delays by 6 hours and needed other transport to Wagrain anyway.

On the retur trip I called Austria Transfers 3 days in advance and explicitly said we need the 15 seat minibus as confirmed by the booking. Still only a 8 seat minivan arrived at 10 minutes before the booked pickup time. The 8 seat minibus did not fit all our luggage and the travelers. The driver kept saying several times the other car is here in 10 minutes. 40 minutes passed our booked time we had to make a make a reservation with a local taxi company to make it in time for our homebound flight.

A few days later, I addressed the issue with Austria Transfers they claimed it was a car accident on A-10, which is plainly not tru, there was no information online, GPS data showed no traffic jam that would cause such a delay, and finally, the driving time from the A-10 to Wagrain is about 10 minutes. I demanded that they reimburse me the full 150,00 euros for the second taxi and they offered me 100,00 (receipt was enclosed). I denied and claimed a full reimbursement or legal action will take place.
Then after 9 days I got my 150,00 euros.
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Amanda S
Cobham, UK3 contributions
Apr 2022 • Family
Austria Transfers cancelled our taxi booked to take us from Innsbruck airport to a ski resort 1h30 away. They cancelled 20mins before pickup leaving us stranded in the evening with no options. They could not have been less helpful. No explanations were given and no assistance or information provided as to how we should make the journey. AVOID USING THEM!
Written April 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

shayan k
1 contribution
Feb 2022 • Family
Shameful
We had booked a 2.5 hour trip from Zurich airport at 370 euros.
We arrived on time but due to passport control delays exited airport one hour late. I explained this to the driver and he seemed understanding; once we got our we called him to find that he had left. Called the office who explained that he waited for an hour and hence left; they don’t have any other cars due to short notice. Surely as a professional airport service provider they will know about passport control delays and not only allow limited time ?
Shameful
Written February 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tracy S
Moranbah, Australia2 contributions
Jan 2020 • Family
Unfortunately our experience was dreadful. Paid for meet and greet service and the driver was 40 mins late and no communication from the company. No offer of discount was given either. Told that a manager would call the next day no call returned. Today the return they wanted us to change our pick up to 9am to suit them. We requested that we still be picked up at 10am and with no contact they send a taxi driver with no booster seats and no contact with us. Not worth the money as really not a private or professional service, Very disappointed and I would not use or recommend them to anyone,
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daydream790276
1 contribution
Sep 2021
I have used this company 10 times over the past few years. They used to be great but a couple of times they were late, which is acceptable. However on the last trip after waiting 20 minutes at the airport I phoned them to be informed the driver had problems and would not be coming. They suggested I get a taxi from the airport and they would refund me. During the week I emailed them to confirm the return journey would be ok and they told me it was no problem. On the day of return after waiting 20 minutes I phoned them to be informed they had cancelled the trip and emailed me the evening before. Of course I hadn't seen that as I was on holiday and emails were sporadic. So instead of PHONING they send emails at the last minute to 'tell you' about cancellations. I got a taxi, arrived at the airport late, but just managed to get the flight. So they didn't pick me up at all and didn't bother to tell me. On the flight in they should have phoned me instead of leaving me waiting at the airport and the journey back they should have phoned confirmation as it's a major thing. I will never use them again and I would advise everyone to be very cautious and check your emails an hour before you go. Alternatively use a company that doesn't let you down or at least phones you.
Written September 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Manuela Luijendijk
1 contribution
Mar 2020
We booked Austria Transfers again in March from Salzburg to Filzmoos and back after a perfect trip and service in January when we went skying in St. Johann in Tirol and also flew to/from Salzburg.
The comfort of not having to think about getting to your destination in time is real value for money.
So far we had four different chauffeurs and each one of them was really nice and drove us safely and comfortable to our destination. Even as the last trip was in a snow blizzard.
We paid in advance, so that was extra easy.
We're satisfied customers that will definitely book again.
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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