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White Alligator Tours

#14 of 384 Tours in Vienna
Vienna, Austria
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About White Alligator Tours
White Alligator Tours is a private travel agency which has been specializing in private day trips since 2017. We are committed to the highest quality of customer service, offering well trained drivers and guides with extensive professional background and experience.
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Hours Today: 9:00 AM - 6:00 PM
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227Reviews6Q&A
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Wander321952 wrote a review May 18
6 contributions
+1
Guide was great. Ride was long but so worth the visit. A once in a lifetime experience. The alps were breathtaking. Plenty of time to enjoy the experience with several stops along the way. Highly recommend this tour.
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Response from whitealligators, Manager at White Alligator Tours
Responded 4 days ago
Dear Wander321952! Thank you very much for your great feedback! We feel privileged to have been able to contribute to a "lifetime experience". We hope to welcome you back to Vienna in the future. Kind regards from Vienna, White Alligator Tours Team
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mctigs wrote a review May 8
Leeds, United Kingdom16 contributions8 helpful votes
Paid £175 each, communication was good I can’t fault that prior to the trip. Pick up time was as agreed. The trip was long, we were provided with bottles of water. For the price I would have expected a few more bits chucked in maybe some lunch or tickets up the cable cars but literally nothing was included. Would have been cheaper to hire a car. Felt the experience was poor for the price so personally wouldn’t recommend. We also did find the drive quite disengaged and uninterested.
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Date of experience: May 2022
1 Helpful vote
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Response from whitealligators, Manager at White Alligator Tours
Responded 2 weeks ago
Dear mctigs, thank you very much for your message. We are not entirely sure that you posted your review at the right company as certain information of your message don’t match our services: 1. Once you travel with us, the cost of the tour is not £175, but approximately £140 per person. 2. You say that “literally nothing was included”. This is incorrect because our groups always get a guided tour through different areas of the Lake Region before reaching our main destination, and also a guided tour through Hallstatt is included by a professional local tour guide. 3. We have been doing these type of tours for several years already, but we can guarantee you that you will never meet a “disengaged” and “uninterested” driver/guide once traveling with White Alligator Tours (as it has been the case for many years). If the above mentioned information convince you that you had traveled with another company, kindly contact Viator to put the review to the correct enterprise. Thank you and we wish you a great day. Kind regards from Vienna, White Alligator Tours Team
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Susie M wrote a review May 6
10 contributions1 helpful vote
We had a wonderful time! Our tour guide was Balazs who was a fountain of knowledge and really added another dimension to the trip from that point of view. We learned a lot in addition to enjoying ourselves. He is very service oriented and patient as well as being an interesting person. The trip itself was just gorgeous - unbelievable views. Picturesque villages. I highly recommend this tour. A tip though - try not to be picked up last. The last row of the mini van is not as comfy as the other seats.
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Lawrence Rothenberg wrote a review May 5
2 contributions1 helpful vote
Fabulous trip and driver, guide, historian was outstanding! Beautiful area and the day trip well worth the time and expense
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Date of experience: May 2022
1 Helpful vote
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José O wrote a review May 3
2 contributions1 helpful vote
The day trip was once in a lifetime experience. Was more than I expected. Balazs was top notch. He is an experienced guide and also knows how to connect with people. From start to finish, the day trip was amazing.
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Date of experience: April 2022
1 Helpful vote
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