Extreme Air Park

Extreme Air Park, Langley: Address, Phone Number, Extreme Air Park Reviews: 2/5

Extreme Air Park
2
Game & Entertainment Centers
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Suggested duration
1-2 hours
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2.0
43 reviews
Excellent
4
Very good
4
Average
2
Poor
5
Terrible
28

Jacky
1 contribution
Extremely Rude
Mar 2021 • Family
Staff were rude and made racist comments to our group. Left without using the facilities and will not return
Written March 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

sheri777
Langley, Canada59 contributions
One time visit for sure
Feb 2020 • Family
My kids have been here for bday parties and loved it. My almost 7 yo wanted to have her bday there so I wanted to check it out more. We went as a family (5) on a Sunday. Too busy. Waited in line almost 45 mins to get in. Cost 100$! For 2hrs. Cant reuse previous jump socks, seems very wasteful.
It was fun jumping around but not enough staff. Older kids pushing smaller kids around alot especially in bubble ball area.
But lots of extras and bigger inside than I thought. Though we won't be having her party there as it didn't feel safe or I'd have to watch like a hawk all the kids...
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Opal B
1 contribution
Worst experience
Jan 2020 • Family
We booked a birthday party online on their website and when we got there they refused to honour it, the lady at the from was very rude.
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

A person
1 contribution
😡😡😡🤦🏼‍♀️🙄🙄🙄 boooooo 👎
Feb 2020 • Friends
The people there are super rude and judgemental. They kept on yelling at me and my friend for no reason like I asked them a question nicely but they were all jerks and b***
They got mad at us for no reason, pissed us off and ruined our fun. Like I’m not going back to the EAP again cuz of the horrible customer service. I would rather die than go back.... then like my friend lost her socks and couldn’t find them like their socks aren’t even good quiltily. like we paid for an hour an half then we got kicked out for no reason and only ended up being there for around 45mins... like horrible customer service, f*** a***
. 😡😡😡😡😡 never going there ever again or at least not for a long a*** etc

It’s also f***up the socks are $2 at the start when u pay to get in but once u lose them they are $15 and there isn’t even a water foundation or anything either... like wtf is with these people and this place. they were also being super rude to me and my friend when we didn’t do anything wrong... like wtf literally the worse customer service in the world etc
Byeeeeee b***
:P
Written February 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Russ P
Maple Ridge, Canada30 contributions
Run from this place!
Nov 2019 • Family
First time coming here was for my sons birthday party. We had 8 kids and it cost $300. Pretty pricing for what you get. What you get is a chaotic free for all.

Staff is very unhelpful from the moment you walk in. They are way understaffed (like 3-4 people working for a couple hundred people inside), they are rude, disorganized and not helpful.

They told us we had to leave all the presents on the floor in the main area as there was no room for them. Other parties joined and out presents got all mixed up. When I asked the staff what we can do about they just walked away. Unbelievable!

There is zero supervision. Like none. There are bigger kids beating on the little ones and no staff to do anything about it. No one follows the rules because no one enforces them.

There was a steady stream of injured kids coming out while we were there.

The real kicker for me was there is an emergency exit with a big sign on it saying it’s an emergency exit but it is locked with a cable and lock. If there was an emergency good luck.

We won’t be coming back and I would suggest you find somewhere else to spend your money.
Written November 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

amandeep g
1 contribution
Family
Nov 2019 • Family
Place is nice but the staff is the worst I have ever seen with serious attitude problem. Do not expect any help from them. We had to request them five times to put a harness on our daughter.
Written November 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Magda S
3 contributions
Disappoitment
Oct 2019 • Family
Absolutly waste of money !!I wont take my child to the place when Im not treated with respect.Manager have no manners.Place is dirty! I won't come back!!
Written October 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Maka Canada
2 contributions
Extremely awful jumping trampoline park
Oct 2019 • Family
Huge disappointment! Staff/ manager said you are not allowed to use your socks from previous visit because they are not sure they been washed 😳😳😳 , this place is absolutely DIRTY and you can see garbage all over around the main floor.
I’m disgusted with this place and service!

Don’t waste your time and money!!!
Written October 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

81izabelav
4 contributions
Terrible customer service!!!
Oct 2019 • Family
Very poor customer service! Manager very disrespectful!!! Couldn’t use the clean washed socks purchased on the previous visit - money grab! Very very dirty place: used dirty socks and water bottles all over the place!!! Do not recommend - waste of money!!!
Written October 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jessi
1 contribution
Awful.
Jun 2019 • Family
I think this is the worst experience I’ve had. The stuffs are very rude. Don’t waste your money or time.
Written June 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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