Edelweiss Tours

Edelweiss Tours

Edelweiss Tours
5
City ToursMulti-day ToursSightseeing ToursPrivate ToursDay Trips
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
Closed
About
Edelweiss Tours Salzburg is specialist for local sightseeing tours (limousines, minivans, private coach). Private tours in Salzburg, Austria. We are also specialized for smaller group chauffeur guided multi day Europe tours and transfers.
Salzburg, Austria

Awards
Travelers' Choice
2024

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Tours and Tickets by Edelweiss Tours
Travelers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles276 reviews
Excellent
237
Very good
24
Average
5
Poor
5
Terrible
5

JoL
7 contributions
5.0 of 5 bubbles
Dec 2023 • Family
We booked Edelweiss for our transfers from Vienna to Salzburg and back and private tours for our family of 5 in Salzburg, to Hallstatt, Innsbruck and the Bavaria region.

Doris, who saw to our booking, was always patient with my numerous questions and when our payment was delayed due to some banking issues.

Shiva, our guide during the tours was flexible and made our tours informative, fun and enjoyable. He was versatile with plans to accommodate wet weather and our interests. Very reliable and a safe driver too.

We are happy with edelweiss and will not hesitate to book their tours again, not only to Austria but also the other European countries.

Thank you for making our holiday enjoyable and memorable
Written December 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time for a review. It was a pleasure working together with you on your Austrian holidays. It is indeed uplifting for us too having clients with lots of interests and open for suggestions. MERRY CHRISTMAS and A HAPPY NEW YEAR!
Written December 23, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Allison T
Dublin, Ireland2 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
I highly recommend using Edelweiss Tours. Fritz our tour guide was an exceptionally nice person who couldn't do enough for us. He is an extremely knowledgeable and interesting person who knows everything you need to know about your tour and more.

These two days were definitely the best days of our holiday.
Austria is a beautiful country and booking a smaller group tour allows you to see and do so much more. They are very flexible and will re-arrange tour if anything is closed or you have bad weather etc. They are professional and reply promptly to any query.

I wouldn't hesitate using Edelweiss in the future and would personally like to thank Fritz for such fabulous tours and for making our holiday extra special.

Edelweiss Tours offer slightly different Tours to the bigger companies. They focus on the best places to see and allow you more time in the best locations.
Written November 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review. We indeed try our best and feedback like yours is more than uplifting for all of us.
Written November 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wayne C
9 contributions
5.0 of 5 bubbles
Jun 2019
Myself and 9 friends did an Edelweiss Alps Tour to celebrate our 50th birthdays. We are all avid motorcyclists and love to travel so this seemed a great way to combine both passions. It certainly was an amazing experience!! Edelweiss is not an inexpensive tour but we found it to be worth the money not just for the experience but for the piece of mind. We opted for a chase van with an extra bike. This allowed us to not worry about breaking down as there was a backup bike available if needed. The van delivered our luggage to the hotel every evening. So convenient! For the size of our group we qualified for two tour guides (and a five percent discount!) Having a tour guide made riding ahead made the trip so much safer and more enjoyable. No navigation worries and on tight narrow roads, an expert rider was always up front. We had excellent weather although in late June there is potential for some of the higher mountain passes to be closed. We actually visited Stelvio Pass twice because of bad weather on Day 1. But the bad weather day only added to the adventure!
Written May 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are pleased to read that you enjoyed your Alps Tour. We assume that you did it with Edelweiss Bike Travel. We at Edelweiss Tours Salzburg are different from this company and provide first class sightseeing tours but no bike tours. As Tripadvisor does not allow to give web addresses please have a look on your booking documents. There you will find the details of the company you did the tour with.
Written July 31, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jill H
Boulder, CO4 contributions
1.0 of 5 bubbles
Dec 2024 • Couples
This tour company is not honest! I booked a tour that would take me to Sound of Music sites and 3 Christmas markets on Wolfgangsee. I thought the tour would be canceled as 2 days before there was nobody else booked on the tour. I was told they wanted to wait til 9 am the day before to cancel in case they got last minute bookings. They had asked if I would like to change to a more popular tour that included Hallstatt and I declined as we've been there a few times before. I waited all day and after not hearing from them I called to confirm. I was rudely told they had emailed me the day before confirming the tour would happen (I think they intentionally / accidentally didn't send the email to me). The next morning we were picked up as expected along with one other couple. It wasn't until we got out of Salzburg that the "guide" went over our itinerary and I realized we were on a different tour. They had moved me to the tour including Hallstatt against my wishes. The other couple on our tour had booked the tour included Hallstatt. The "guide" was very rude and gave us a lot of information that none of us were interested in (a lot of which was incorrect). I made the best of a bad situation, but beware of this company!
Written January 13, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We regret that you think like that of our company. Besides that we cannot share your opinion and we strictly need to oppose your accusation that we were dishonest and rude. Luckily there are unnumerable reviews from clients who were very happy with us (and there are many more who don't write reviews but who tell us). Only very few reviews show a different opinion. We think that gives a quite good impression of how our company indeed works. Best wishes for a VERY HAPPY, HEALTHY NEW YEAR.
Written January 14, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kelly S
3 contributions
5.0 of 5 bubbles
Jul 2023
Unfortunately we didn't get to go along on the booked tour, and had to cancel just 45 minutes before we were due to be picked up. I called the after hours number to advise them that we weren't going to make the tour, and was met with kindness, and compassion from the gentleman that answered the phone.

I read their cancellation policy, and was aware that I would incur a 100% cancellation fee, so I was VERY surprised to receive an email from the company a few days later. They advised that they were going to refund me a significant portion of the cost of the tour, due to the circumstances.

This company went above and beyond for me during the booking process to ensure that we could get on a tour at short notice. My first contact with them was late on a Friday night, requesting a Sunday tour. I emailed other companies to do similar tours, but Edelweiss were the only ones that responded. And then to contact me to offer a refund unprompted, I am still quite shocked!

Thank you Doris and team for your kindness.
Written July 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much. Your review is even touching for us. One law of natur is the law of resonance. Yes, we could have considered it no show with no refund but from the way you approached us the colleague sensed while explaining to him about the unfortunate happenings you had to face that we should find an alternative solution. And much more, we were very impressed that you not even asked for a refund accepting the "legal" facts. Then we discussed it and decided on a refund. We regretfully know also those who are not able to accept even own mistakes, which refuse to take responsibilty but instead try to push everything on us not even stopping at lies in a bad review. From that it is even a gift experiencing a lady (I use the word lady deliberately) like you. Our best wishes for you and your kids.
Written August 2, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

frankg_2011
Chino Hills, CA133 contributions
5.0 of 5 bubbles
Dec 2022
I originally signed up for two separate tours, the Lake District/Halstatt/St. Wolfgang & Mondsee and the Duerrnberg Salt Mines & Bavarian Alps tours. Unfortunately, the Hallstatt tour had less than three people signed up and as per company policy it was cancelled. Edelweiss suggested combining the two tours with Hallstatt and Salzwelten salt mine excursion instead, which for me actually worked out better since it gave me time to explore Salzburg for the whole day and enjoy its Christmas markets fully. One negative though with the salt mine tour schedule, it only left me with an hour to explore Halstatt. I guess I have to come back again. But going down the slides in the mines were worth it! Another positive was our guide, Fritz. He was cordial, knowledgeable and helpful in trying to make the tour and general Salzburg experience a positive one. Thank you for giving me an alternative and for the overall positive customer service.
Written December 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review and sorry for the late response. We are pleased to read that you liked the alternative option and, you are right, the whole region lakes & mountainds district and Hallstatt is worth to visit not only one time. There is so much in addition to explore.
Written January 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trine M
1 contribution
5.0 of 5 bubbles
Jul 2022 • Family
We had 2 whole days of tours with Edelweiss tours Salzburg visiting on day one the ice caves and Hohenwerfen castle and the second day Halstatt and the salt mine there. It was all wonderful locations and Edelweiss tours planned it perfectly. Especially our tour guide, Shiva, was amazing - super kind, helpful, very knowledgeable and great company and a safe driver of the minibus (very appreciated when driving in mountain areas). Also, the communication with the office behind Edelweiss Tours in Salzburg is worth mentioning - great service and quick and kind responses to any questions I had.
Written July 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Trine, thank you very much for the uplifting review. It is much appreciated. Best wishes.
Written August 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah H
2 contributions
5.0 of 5 bubbles
Jul 2023 • Family
Edelweiss Tours were excellent from the communication before the tour with Doris and our trip to Eagles Nest with Siva. Siva was incredibly knowledgeable and gave us a lot of information on the way to Eagles Nest as well as facts about Eagles Nest before we got there. Even when we couldn’t go up straight away due to hitches with their buses Siva had a plan B and we saw Konigssee lake, what a treat! The Eagles Nest with its history and unbelievable views was well worth the wait! Thank you Siva for making it a memorable day.
Written July 7, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review, for your understanding that even the Eagle's Nest special bus up can have technical problems and - most important - also for your flexibility. That is no more matter of fact nowadays. With your approxach (together with our special connections to get tickets) you finally could see everything. THANKS TO YOU!
Written July 12, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brian Low
Singapore, Singapore1 contribution
5.0 of 5 bubbles
Jul 2019
Our first ever summer holiday in Europe with a 2.5y-o, 8yo & 11yo in 2019. Siva instantly connected with us because he lived and worked in Singapore 15 years ago at Sony so he knows the little red dot and the culture.
He is a great driver with superb navigation skills (almost zero gps) and he is very knowledgeable about the local history and culture despite him being absolutely non-European.
We are already looking forward to book his service with Edelweiss for our next Europe road trip.. so much to see and experience.
We are also very thankful to the lady owner Doris who graciously allow us to book him thru the 3 days of company tour listed in their website and deprive of others using our wonderful guide.
We were very happy to ask Siva to drive us back on our last day from Salzburg back to Vienna with lotsa sceneries along the way.
Thanks for making our hols in Austria so unforgetable! 5 stars rating to Edelweiss Tour!
Written January 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your detailed review and also for your additional e-mail. We will be very happy to seing you again on your next Europe tour. Best wishes until then.
Written January 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AnnieJuly
Gold Coast, Australia910 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
We enjoyed getting out in the countryside and visiting Hallstatt!! Fritz shared local knowledge and pointed out lots of interesting scenery and places along the way! To start with we were a little confused about how the day would pan out as there we’re basically 3 different tours happening on the 1 mini bus! It all unfolded though and we were happy with our choice to spend more time in Hallstatt. We were very fortunate to have a gorgeous day weather wise!
Although it’s very busy with tourists we were able to still enjoy wandering down the street and had a lovely boat ride on the swan. On the way back Fritz was very kind and we visited a beautiful park and also got to some of the Sound of Music sights. He was also considerate with a bathroom stop at the same time. Very pleased we did this tour!! Highly recommended.
Written September 22, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your comprehensiv review. Whenever it is possible to add someting to a tour if time allows we do that.
Written September 22, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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