Institut Aquene

Institut Aquene, Luxembourg City: Address, Phone Number, Institut Aquene Reviews: 3.5/5

Institut Aquene
3.5
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Suggested duration
1-2 hours
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Tours and Tickets

3.5
8 reviews
Excellent
5
Very good
0
Average
0
Poor
1
Terrible
2

Irma K
2 contributions
Excellent relax massage
Jun 2019 • Friends
Choosing from such a large variety of massages and beauty treatments, I went for a relax massage and a facial treatment.
One feels very welcome and the massage is excellent. I had Caroline who has a friendly, professional approach and has wonderful massage hands. I can recommend both the massage and the facial treatment.
The beauty salon is well located in Parc Hotel Alvisse where I was staying. Great combination.
Written June 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Arlette N
Halle, Belgium1 contribution
Bad manicure and no refund
Apr 2018 • Solo
I booked for a semi-permanent manicure online and the manicure was not well done at all. I asked if they could do again the 4 nails that looked terrible and they refused to do it because they already had another appointment. I had all the nails removed and they refused to refund me. I do not recommend you to go there at all!!
Written April 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

paulapablito
Vienna, Austria23 contributions
Very unflexable and not efficient
Aug 2017 • Couples
I booked a room at the accompanied hotel also because they had a spa and treatment offers. Sadly I tried reaching the institute for half a day: standing infront of closed doors during opening times 3 times, writing an e-mail and also calling. They seem to have only one person as staff since whenever there is a treatment going on noone is answering the phone or the reception. When I finally reached the staff there was only one spot free and they didn't try to meet my expectations: neck instead of a back massage. For a high-end hotel this was a disappointment.
Written August 8, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

LLL1522
Germany31 contributions
Relaxing but one suggestion
May 2016 • Family
Absolutely relaxing massage, great pedi, and nice facial. Especially if you're staying at Parc Hotel where this spa is located this is a great option for body treatments and some pampering. My only recommendation would be that there is a clearly marked sign in the 3 major languages spoken at hotel: English, French, German that the two ladies who work inside keep door locked when they are with clients. They don't have this and I was confused and frustrated when 10 minutes past my appointment time no one was coming to door or answering the phone. Also a waiting area with some chairs outside while you wait would be appreciated and give clients a relaxing way to wait. After all, relaxation is why one goes to a spa. Appointments seem to run a few minutes behind schedule, but in the end that was ok as both ladies take their time with clients and provide good service. My daughter and I enjoyed our treatments with them.
Written May 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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