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Katlatrack Adventure Tours

Vik, Iceland
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About Katlatrack Adventure Tours
The main emphasis of Katlatrack‘s activies revolve around the glacier Myrdalsjokull and Katla, Icelands most powerful volcano which sleeps under its thick blanket of ice, and the majestic nature which surrounds that area. Katlatrack makes every effort to adapt their trips to your needs so that you will have the best possible experience.
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Katlatrack Adventure Tours
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Chahat K wrote a review Aug 2021
Berlin, Germany1 contribution
We had an amazing experience, our guide was very informative, generous, funny. this place is extremely beautiful from every angle. Our tour guide was so good at narrating the stories and facts about this Tour.
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Date of experience: August 2021
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Jason P wrote a review Aug 2021
2 contributions1 helpful vote
Fun trip, great guide, Beautiful cave. Ride out was informative with the guide telling about the volcano and recent filming out by the glacier. Cave was small but still amazing.
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Date of experience: August 2021
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Gregor C wrote a review Aug 2021
2 contributions
This was a highlight of Iceland trip. Well structured trip. Perfect amount of time. Friendly expert local guide that tought us a lot on the history. Hike is easy...cave very cool...van ride was fun and exciting...beautiful views..smaller the group was better, 6 people is
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Date of experience: August 2021
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Wills Wanderers wrote a review Aug 2021
Salem, Oregon565 contributions69 helpful votes
Very disappointed because we weren’t told that the beautiful cave advertised on videos and website was not where we’re going. The glacier ride and easy ten minute walk advertised was the opposite hiking up steep, slippery lava trail after 30 minutes reaching a small cave that we
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Date of experience: August 2021
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Response from GudjonGudmundsson, Owner at Katlatrack Adventure Tours
Responded Aug 24, 2021
Dear Wills, thank you for your feedback. We always strive to make our customers satisfied. In order to do so, we welcome your feedback on our tour. On our website and promotional material we have many different caves showing how the glacier progressed over the years. Ice caves are a natural phenomenon and as the glacier is melting, the caves are getting bigger and eventually melting away. We are constantly scouting for new caves to show you. Each cave is different and unique. We don't advertise glacier rides, we are always taking an adventure super-jeep ride to the edge of a glacier as close to the cave as possible, sometimes the hike is shorter, sometimes a little bit longer, depending on the conditions of the glacier. The walking crampons are meant to be a little bit loose, since we also walk with them in the sand and snow. We are always training our guides to make sure everybody is feeling comfortable during the hike. We provide the information beforehand about what is included in the tour, we are sorry, that you were expecting bottled water on the tour. We apologize that the air in the super-jeep was too warm, these modified vehicles, when they drive through the rough environment, could heat up and together with the sun shining on this day through the windows, it could have been rather warm. We don't have so many such warm days in the year. And on this day we have prioritized having windows closed to protect our clients from the dust outside. We hope that this explanation would clear up some issues that you pointed out to us. Kind regards from Vík, Iceland.
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Martin E wrote a review Aug 2021
Amsterdam, The Netherlands9 contributions5 helpful votes
our vac in iceland was beautiful, but this katla track tour turned out to be a major tourist trap. an appr. 2hr tour with 2 times 50min drive in a super jeep that could have been done with any 4wd and than 5min in a cave size of a small entrance hall in a private apt. for
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Date of experience: August 2021
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Response from GudjonGudmundsson, Owner at Katlatrack Adventure Tours
Responded Aug 19, 2021
Dear Martin, thank you for your feedback regarding our tour. We are very glad that you enjoyed the knowledge of our guide, We take great pride in that our guides are well informed about the area and being entertaining. This particular tour was a little over 2 and 1/2 hours and we do plan and advertise our Fast Track tours in between 2 and 1/2 to 3 hours depending on weather conditions. Regular driving time in the summer is 25-35 minutes but if the visibility is good and the time allows, our guides will try to make some stops at some viewing points for the clients to take some pictures, which can prolong the driving time. Conditions of the road towards the glacier vary greatly based on the weather situation. Terrain that we drive through is changed quite often by water flowing from melting glacier and while it could seem accessible for a normal vehicle, it is not recommended to travel there by other means than modified super-jeeps that we use to transport our guests with. Ice caves that we are visiting, as we advertise, are a natural phenomenon. They are constantly changing, as the Katla glacier is melting. Each cave that we are visiting has its own special allure. They are never the same from week to week. Smaller caves like the one you have visited have the advantage of the proximity of blue ice all around you. Unfortunately, we cannot control the pace that glacier is melting and making the cave bigger, however much we would like to please our guests by doing so. We do try to inform our future clients of the status of the caves by posting pictures of the current status of the Ice Cave that we are visiting and their surrounding area on our Instagram and Facebook page. On our website you can find photos of ice caves is different shape and sizes, so all depend´s how the status is on the glacier each time we go there. We always try to make sure that things that we can control are up to the highest standard. We are sorry to hear that your experience was subpar and we will take your feedback into consideration to improve our future endeavors. Kind regards from the Katlatrack Adventure team.
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