We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

What's On

Open Now: 8:30 AM - 10:00 PM
Open today: 8:30 AM - 10:00 PM
Save
Share
Review Highlights
Antonio was great!

He was very informative and helped us plan 3 days of activities for 6 people accompanying our... read more

Reviewed September 25, 2017
Linda K
via mobile
Iceland info

The absolute best place to find info and book trips. Evan Callan is super friendly and helpful... read more

Reviewed September 22, 2017
Dream732833
via mobile
Read all 164 reviews
63
All photos (63)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent86%
  • Very good8%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“northern lights”(15 reviews)
“useful info”(2 reviews)
About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
Open Now
Hours Today: 8:30 AM - 10:00 PM
See all hours
Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
Call
Top Selling Tours & Activities in and around Reykjavik
from $69.00
More Info
from $100.90
More Info
from $160.50
More Info
from $89.91
More Info
Reviews (164)
There are newer reviews for What's On
See the most recent reviews
Filter reviews
141 results
Traveler rating
122
13
4
0
2
Traveler type
Time of year
LanguageEnglish
More languages
122
13
4
0
2
Show reviews that mention
All reviewshelped us plannorthern lightsuseful infoglacier triplove icelandgolden circletour operatorthese guyscancelled dueweather conditionsblue lagoonsecret lagoonwhale watchingviktoriainterestsadventureroute
FilterEnglish
Updating list...
51 - 60 of 141 reviews
Reviewed September 25, 2017 via mobile

He was very informative and helped us plan 3 days of activities for 6 people accompanying our varying interests!

Thank Linda K
EwanWhatsOn, Manager at What's On, responded to this reviewResponded October 5, 2017

Hæ, Antonio is a great guy. I shall pass on your comments to him. Thank you very much for your kind review and please do not hesitate to contact us if you should return to Iceland. Regards, Ewan

Reviewed September 22, 2017 via mobile

The absolute best place to find info and book trips. Evan Callan is super friendly and helpful. Don’t go to Reykjavík without stopping here!More

Thank Dream732833
EwanWhatsOn, Manager at What's On, responded to this reviewResponded October 5, 2017

Hæ, Thank you for your kind review. I shall even forgive you for calling me Evan. Evan would be from Wales but myself being called Ewan, then I am from Scotland. :) I have lived here for 16 years and it is indeed a beautiful...More

Reviewed September 21, 2017 via mobile

There were four in our group when we stepped into the agency. Swan Callan greeted us with a smile and eagerly advised us on which tours would be best for us in order for us to see all the things we had on our list....More

Thank Susan E
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 29, 2017

Dear Susan, It was a pleasure to meet all 4 of you and I am glad you all enjoyed your visit to Iceland. Thank you for your kind review. Regards, Ewan

Reviewed September 17, 2017 via mobile

I came into the centre today to ask a question about one of their brochures. The guy behind the desk must have been having a bad day as he snarled at the guy before me in the line and then was extremely terse with me....More

Thank Ishka-1
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 18, 2017

Dear Ishka, I am sorry to learn that you had a bad experience at What's On. If you are still in Reykjavik then please do come back and see us so we can make it up to you. We have a 5 star rating on...More

Reviewed September 16, 2017

What's On is at least as good as the government-run tourist info. center in Reykjavík; the young man who staffed What's On helped me book a Golden Circle tour; he provided extremely useful info. & spoke very good English; he was very friendly & helpful,...More

Thank savvyworldtraveler
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 18, 2017

Dear savvyworldtraveller, Thank you for your kind review. We aim to be friendly and helpful which to be honest just makes the job more enjoyable. :) I trust you had a great holiday. Please do not hesitate to contact us if you should return to...More

Reviewed September 13, 2017

Iceland is really taking its role as a tourist destination seriously. Things are well set up for tourists, there is a wide range of things to do and see, and options for how you do and see them - the way they have built up...More

Thank Pennie H
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 17, 2017

Dear Pennie, Thank you for your kind review. There is indeed a multitude of things to do. We do indeed make money from the tours based on commission, but the tours all have standard prices. We try to be nice, have fun with our clients...More

Reviewed September 10, 2017

What's On was extremely helpful in consulting on different itineraries and then in booking a tour of a lava tube and a glacier hike. Both were great and went off perfectly. The glacier hike was especially memorable as What's On really differentiated between the companies...More

Thank jmdandsl
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 17, 2017

Hæ, Great to learn that your tours went well. These two activities are two of our favourites. There are a lot of tour companies here in Iceland so it can indeed get a little overwhelming. Whether people are contacting us via email or at one...More

Reviewed September 9, 2017

We were in Iceland for a 24-hour stopover, and I contacted several companies to get help with an itinerary. Almost all of them said they couldn't help us since our times did not coincide with the departure times of group tours. WhatsOn readily agreed to...More

Thank Adharasn
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 17, 2017

Hæ, I am very pleased to learn that your trip worked out so well. Please do contact us in advance if you manage to start planning that return trip to Iceland! :) Regards, Ewan

Reviewed September 8, 2017

Walking from our rental apartment on Laugavegur to the harbor to book a Northern Lights cruise, we saw the What's On shop and decided to stop there instead. Antonio was very helpful - even to the point of suggesting that we would get better pictures...More

Thank luv2travl003
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 17, 2017

Dear luv2travl003, Antonio will be please to have yet another positive review. :) It is very true that if you are looking to take pictures then it is better to be on land. I hope you had a great holiday here in Iceland and that...More

Reviewed September 6, 2017

We were very surprised to find What's On still open at 9pm. A very helpful young lady gave us info about Northern Lights, re tours and also good sites in Reykjavik to take the best photos of the Northern Lights. We were also given free...More

Thank alister b
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 9, 2017

Daer Alister, Indeed we are open from early to late and it is partially down to the fact that we have such a central location downtown on the main street. At the end of the day it is all about customer service but we try...More

View more reviews
Nearby
Nearby HotelsSee all 55 hotels in Reykjavik
Reykjavik Residence Suites
217 reviews
.05 miles away
101 hotel
527 reviews
.05 miles away
Canopy by Hilton Reykjavik City Centre
1,390 reviews
.06 miles away
CenterHotel Thingholt
2,126 reviews
.06 miles away
Nearby RestaurantsSee all 563 restaurants in Reykjavik
Ostabudin
1,861 reviews
.04 miles away
Islenski barinn The Icelandic Bar
1,577 reviews
.04 miles away
Eldur and Is
661 reviews
.02 miles away
The Deli
164 reviews
.02 miles away
Nearby AttractionsSee all 725 attractions in Reykjavik
Culture House
246 reviews
.06 miles away
Skolavordustigur
29 reviews
.04 miles away
National Theatre of Iceland
14 reviews
.05 miles away
Questions & Answers
Ask a question
Linda S
October 24, 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
0
Votes
gpsjulie
May 22, 2017|
AnswerShow all 2 answers
Response from EwanWhatsOn | Property representative |
Hi, I am certain that it is only when flying from certain countries that there is a ban in place. US and Iceland are exempt. As you are flying from the US to Iceland and back you are fine. I recommend you take it as hand... More
1
Vote