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What's On

Closed Now: 8:30 AM - 10:00 PM
Open today: 8:30 AM - 10:00 PM
Review Highlights
Ewan SUCH A CHAMP

Ewan helped us out today with recommendations for lunch. Afterwards, we came back to ask for advice... read more

Reviewed September 13, 2018
Dani L
,
Abbotsford, Canada
Helped us to make the most of our time in Reykjavík

Big shout out to Antonio for telling us so many awesome things to do for our short time in Iceland... read more

Reviewed August 26, 2018
Joanie S
via mobile
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  • Excellent85%
  • Very good8%
  • Average5%
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About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
Closed Now
Hours Today: 8:30 AM - 10:00 PM
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Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
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Reviews (173)
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11 - 20 of 149 reviews
Reviewed September 13, 2018

Ewan helped us out today with recommendations for lunch. Afterwards, we came back to ask for advice on an issue we were having with our rental vehicle in hopes that someone would have some information for us. Ewan went above and beyond! He generously offered...More

Date of experience: September 2018
Thank Dani L
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 13, 2018

Hæ all, Very nice to meet all three of you and it was a pleasure to help you with that frustrating issue with your hire car! :) It was a beautiful sunny day yesterday so life was more than good. I hope you were looking...More

Reviewed September 9, 2018 via mobile

We used them twice and the tours were really great :) the female staff member was really friendly and helpful, customer experience was only ruined by this slightly Scottish sounding guy who twice embarrassed us in front of other people because we wanted our 20...More

Date of experience: September 2018
1  Thank Robin H
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 10, 2018

Dear Robin, We are very sorry if your experience was slightly negative. I see you purchased two different tours at two different times with us. I have passed on your regards Judit who is the girl you mention. Perhaps we joke sometimes too much when...More

Reviewed September 7, 2018

Not better or worse then most and there are many, many in Reykjavik. Specializes in different kind of tours then the regular one. If you want a standard Golden Circle tour stick with the big guys like Grey or Reykjavik encounters. Game of Throne or...More

Date of experience: September 2018
Thank Chinapjs
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 14, 2018

Hæ, We are actually one of the very few remaining Tourist Information and booking centres on the main street (Laugavegur) in downtown Reykjavik. There have been many before us and there may well be many after us but we intend to provide a friendly and...More

Reviewed August 26, 2018 via mobile

Big shout out to Antonio for telling us so many awesome things to do for our short time in Iceland. My cousin and I wandered in to What’s On hoping to find a golden circle tour for the next day. Antonio was funny and super...More

Date of experience: August 2018
Thank Joanie S
EwanWhatsOn, Manager at What's On, responded to this reviewResponded August 27, 2018

Antonio likes to get recognised for his fine work! :) I will be sure to pass on your kind words. We hope you had a great visit to Iceland and be sure to visit us again on your return. Regards, Ewan

Reviewed August 26, 2018

Great place for shopping The most Expensive thing in Iceland is Alcohol, Eating out. Town centre not that bad. BONUS PIG cheap as chips.More

Date of experience: March 2018
Thank Claire C
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 14, 2018

Hæ Claire, To keep it simple, solid advice! :) Alcohol like pretty much everything in Iceland is expensive, downtown the wine store is only open until 6pm Mon-Thurs, Fri until 7pm and Sat until 6pm then closed on Sunday. Eating out can be one of...More

Reviewed August 26, 2018

Booked the walking tour for the afternoon we landed. Good way to stay awake and get on island time. Guide was knowledgeable, providing both historic and anecdotal facts along the way. The pace was perfect.More

Date of experience: August 2018
Thank barbarag8_11
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 14, 2018

Hæ, Basically sounds like you had a good time. The 2pm walking tour that meets at our location is semi-private whereas most tours are "free" as in you pay tips approx. $25 for a tour with approx 20 persons. Trust the rest of your expeince...More

Reviewed August 23, 2018 via mobile

I had the pleasure of having a staff member of What’s On (Sirry) on one of the trips with us to the golden circle: platinum trip. She could have just come along for the ride as it was a guided trip, but instead she took...More

Date of experience: August 2018
1  Thank ryaniceland
Reviewed August 21, 2018 via mobile

Leah and Sirry recommended this tour. They seemed to understand our needs and offer good suggestions. Sirry even accompanied us on the tour which was lovely. Thank you- this was indeed the perfect thing to do on our first day in Iceland and I would...More

Date of experience: August 2018
Thank MizzWhizz
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 14, 2018

Lea & Sirry go into the Rockstar category. End of story, they are cool. We love them too. xxx Great you had a fantastic time. Regards, Ewan

Reviewed August 19, 2018

Had such a great experience at this tourist office in the heart of Reykjavik. Antonio, was just amazing and so helpful and accommodating despite my hearing impairment. Would thoroughly recommend dropping in to ask the very approachable staff anything you want to know.More

Date of experience: August 2018
Thank RebeccaR1008
EwanWhatsOn, Manager at What's On, responded to this reviewResponded September 14, 2018

Hæ Rebecca, Sorry for replying so late. Antonio is a ROCKSTAR with capital letters. We only release him on the floor when he is agitated with his normal job in the office. I have to beg him to come downstairs but unfortunately, he is multi-talented...More

Reviewed August 11, 2018

We do love Iceland trip and summer time, you will experience 24 hour daylight and the view is amazing, people are quite friendly. No worries about language, most of the people speak English. Tons of tours are available, very easy to navigate. We would like...More

Date of experience: July 2018
Thank cath_travel_lover
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Questions & Answers
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Linda S
October 24, 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
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gpsjulie
May 22, 2017|
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Response from downtown_Reykjavik | Property representative |
Hi, I am certain that it is only when flying from certain countries that there is a ban in place. US and Iceland are exempt. As you are flying from the US to Iceland and back you are fine. I recommend you take it as hand... More
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