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Tourist Information, downtown Reykjavik

Open Now: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
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Traveler Overview
  • Excellent74%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“tourist office”(10 reviews)
“booking tours”(4 reviews)
About
Reykjavik Tourist Information, located in the heart of downtown. Part of What´s On Tourist Information. We have 4 locations in downtown Reykjavik.
Open Now
Hours Today: 9:00 AM - 6:00 PM
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Suggested duration: < 1 hour
Contact
Bankastraeti 2, 101 Reykjavik, Reykjavik 101, Iceland
Website
+354 522 4979
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Reviews (247)
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LanguageEnglish
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1 - 10 of 207 reviews
Reviewed 1 week ago

There was plenty of pamphlets and information available for perusal. Free wifi and the staff were quite friendly.

Date of experience: April 2019
Thank default72720181
downtown_Reykjavik, Manager at Tourist Information, downtown Reykjavik, responded to this reviewResponded 1 week ago

Hi, Thank you for your kind review and we trust you had an enjoyable visit to Iceland. Regards, Ewan

Reviewed 3 weeks ago

the lady that was there at the time we went to ask for some information wasn't that pleasant at all... it made us think that our questions were stupid.

Date of experience: March 2019
Thank RMEV
downtown_Reykjavik, Manager at Tourist Information, downtown Reykjavik, responded to this reviewResponded 1 week ago

Dear Sir/Madam, Thank you for your review as we willingly accept the good and the bad. I have contacted you for further information as this is not the service we would like to provide. We trust you had an enjoyable visit to Iceland. Regards, Ewan

Reviewed 3 weeks ago

We visited the tourist information twice, for general information and to rearrange a tour when our original company let us down. Staff were friendly, helpful and very efficient. A new tour booking was made within minutes and no commission charges were added. Free wifi and...More

Date of experience: March 2019
Thank Rob B
Reviewed 4 weeks ago

We popped in at the beginning of our visit and the very helpful staff marked on the map the places of interest.

Date of experience: March 2019
Thank flowergirl58
Reviewed 4 weeks ago

I went into this Tourist Information and was greeted by a very friendly staff Aaron. He patiently introduced the highlights of Reykjavik and recommended good restaurants to us. He went beyond to check our pre-booked Northern Light tour, found out it was cancelled because of...More

Date of experience: March 2019
Thank julishek
Reviewed 4 weeks ago

This tourist office had information about a lot of the sights in Iceland but we could not get the map with bus timetables that was advertised on posters in the town. It was also quite difficult to talk to anybody as they were dealing with...More

Date of experience: March 2019
Thank Pamela B
Reviewed 5 weeks ago via mobile

We stumbled upon the tourist information and were fascinated by the giant relief they have that truly shows you the size and distances on the island but also where all the volcanoes are and how big the glacier are. Don’t miss out on watching (and...More

Date of experience: February 2019
Thank AdventureFranzi
Reviewed March 4, 2019

We were in the Tourist Info Office being served when a Icelandic Customers came in, the lady that was dealing with us immediately stopped serving us and started to see to the local customer.More

Date of experience: February 2019
Thank Sarah M S
downtown_Reykjavik, Manager at Tourist Information, downtown Reykjavik, responded to this reviewResponded 4 weeks ago

Dear Sarah, I am very sorry most likely the member of staff was talking to another member of staff or someone involved in the tourist industry. Of course their focus should have been on you and I understand the switch to a different language could...More

Reviewed February 19, 2019

Very nice customer service, people were very kind. Lots of information pamphlets as well as available bus tickets.

Date of experience: February 2019
Thank nemanja1205
Reviewed February 16, 2019

Set back slightly in a courtyard its a great place to find about all things Reykavik, and Iceland as a whole. OK so they ae doing their job but the staff we spoke to were brilliant and so friendly. You can tell that they want...More

Date of experience: February 2019
Thank MalcH
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