305Reviews7Q&A
Reviews
Traveler rating
- 229
- 53
- 6
- 6
- 11
Traveler type
Time of year
Language
More
Selected filters
- Filter
- English
Popular mentions
they made a good job in providing us a personal trip configuration exact to our needs, we had a nice mail contact, they gave us an good basic tour, and they were so flexible to adopt our changes very smooth . perfect. Thank you !
Read more
Date of experience: August 2019
Helpful
Responded Jan 7, 2020
Thank you for taking the time to write your lovely words. We truly appreciate it.
Read more
Everything went perfect, there were no with the car or any guest house. We are already planning our next trip to iceland and we will definitly travel with hey iceland again. Thank you so much for this very unique vacation!!!
Read more
Date of experience: October 2019
Helpful
Responded Nov 27, 2019
Thank you for sharing your wonderful feedback. We look forward to planning your next adventure!
Read more
The tablet and the app left some things to be desired (e.g., the tablet wouldn't charge consistently due to issues with the connection point for the cable), and the interface / adding or removing stopping points was not straightforward to do. But we had a great time nevertheless, and being able to use the wi-fi hotspot was super useful. I really appreciated the help planning the trip and booking the rental as well as our farm stay locations, though! Since we were traveling with a young child we requested family-friendly recommendations and not too much accommodation switching and were happy with the itinerary, in part because we took it as recommended (did not manage to hit all of the points of interest, but that was perfectly OK for us!) It is worth noting that the recommended itinerary suggested a stop (Slakki petting zoo) that was not actually open in the season we were traveling, and when I asked for more info about this and confirmation that it would be open got no response. Overall, though, I would still take the good with the bad and recommend using Hey Iceland to save a lot of hassle and planning time!…
Read more
Date of experience: October 2019
Helpful
Responded Nov 21, 2019
I am sorry to hear we recommended a stop that was not open and that we did not respond to your request. But it seems that you had a great time in Iceland :)
Read more
Iceland is truly an amazing place. The 10 day trip trip and accommodation planned for us by Hey Iceland was terrific. Having the tablet with details on where to go and guiding us to get there made the trip easy and much less stressful than trying to organise everything ourselves.…
Read more
Date of experience: October 2019
Helpful
Responded Nov 21, 2019
Thank you for your kind feedback. We are so happy we were able to assist you in creating the trip of a lifetime!
Read more
We opted for a 10 day self-drive tour of Iceland in October/November. Hey Iceland arranged accommodation and car-hire. They were very responsive to emails, and provided plenty of information prior to the trip. The mid-range accommodation selected was warm, comfortable, clean, and included a good breakfast. The tablet provided was a useful satnav and source of information for potential sites to visit, and update on road closures (useful in winter). We did not opt for any of the extra tours/sites offered by Hey Iceland. Depending on the day and sites selected, some days involved up to 4 hours driving. Overall, we had a fantastic time in Iceland, seeing Northern Lights, geysers, mud pools, whales, thermal springs, and much more.…
Read more
Date of experience: October 2019
Helpful
Responded Nov 21, 2019
It seems that you had a fantastic trip! Thank you for taking the time to write this lovely feedback.
Read more
