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Hey Iceland
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Traveler Overview
  • Excellent78%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible3%
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About
Hey Iceland is an award winning travel agency with over 30 years of knowledge and expertise in travel in the Icelandic countryside. Whether you want an adrenalin-filled adventure or a serene and peaceful experience, we‘ve got the perfect vacation...more
Contact
Sidumuli 2, Reykjavik 108, Iceland
Website
+354 570 2700
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Reviews (269)
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1 - 10 of 248 reviews
Reviewed 4 weeks ago via mobile

Highly recommend Hey Iceland for self drive tour. We had a great time in Iceland thanks to the team who careful customized our itinerary, was very responsive and flexible to accomodate changes in our schedule.

Date of experience: November 2018
Thank ROHIT S
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded 4 weeks ago

Thank you, so glad to have been part of making your Iceland trip an unforgettable one!

Reviewed November 26, 2018 via mobile

Really well organised semi independent travel holiday, self catering farmstay worked well with the Children the log cabins at Nupar were great.

Date of experience: October 2018
Thank Sunshine51595860287
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded November 28, 2018

Thank you for the kind words!

Reviewed November 26, 2018

We booked an 8 day ring road tour for my wife and myself plus my wife's 96 yr old (and exceptionally fit) father. The trip was fantastic - all we had hoped for. Hey Iceland made the planning dead simple and the accommodations gave us...More

Date of experience: October 2018
Thank tredpath1
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded November 28, 2018

Thank you so much for this beautiful review. So glad to hear that we were able to lead you to locations that you would not have found yourselves. That is exactly what we want to do!

Reviewed October 16, 2018

The trip was meant to be an initiation to Iceland. In that respect, it was exactly what happened. We visited most of the places people should see and all arrangements were in place without a hitch.

Date of experience: September 2018
Thank Andrew Y K C
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded October 18, 2018

Andrew, thank you for taking the time to write a review for us. We appreciate it.

Reviewed October 16, 2018 via mobile

We booked a 7d 6n Ring Road tour with Hey Iceland. Arrived At Keflavík at 1 am exhausted after more than 24 hrs of flying + transit time expecting to collect our car & get check into our hotel asap but we had to wait...More

Date of experience: September 2018
Thank mingcw
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded October 18, 2018

We are sorry to hear that you didn't find our services useful and that the accommodation and customer service was less than satisfying. We strive to provide the best possible service, and when that fails it’s important for us to know so thank you for...More

Reviewed October 16, 2018 via mobile

Our trip to Iceland was fantastic: thanks to Hey Iceland we didn't have a care in the world! Our accomodations were all taken care of when we arrived, with no issues. Even when we had to rebook, we were professionally cared for. Highly recommended!

Date of experience: September 2018
1  Thank Kenneth D
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded October 18, 2018

Thank you, Kenneth, for your lovely words. We are honored to have been part of planning your Iceland trip. Glad to hear it was so fantastic :)

Reviewed October 12, 2018

Just got back from an 8-9 day self-drive tour around the Ring Road on Iceland that I set up using Hey Iceland's website and staff. I wanted to send out a great big "THANK YOU" to the entire staff at Hey Iceland that helped put...More

Date of experience: September 2018
Thank bahbzee
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded October 15, 2018

Thank you for trusting us with planning your trip!

Reviewed September 26, 2018

Celebrating our 70th birthdays, we all agreed we didn't want to see Iceland on a big tour bus. We also didn't have anyone in our group who was willing to do all that research to figure out places to stay, sites to see, what routes...More

Date of experience: September 2018
Thank Victoria E
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded September 27, 2018

Thank you, Victoria, for taking the time to write such a beautiful review of our services. We highly appreciate it!

Reviewed September 25, 2018

Top notch accommodations, trip planning, and personal service throughout the trip. There is a GPS enabled tablet with the day's itinerary (that can contact the mother ship), giving confidence on a trip in an unknown place. Thanks to our contact Berglind Ómarsdóttir for her support...More

Date of experience: September 2018
Thank David B
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded September 26, 2018

Thank you, Dave, for a fantastic review of our services. We send you our best regards from the mother ship :)

Reviewed September 24, 2018

The rep. from Hey was very helpful. They even helped us save money on accommodation as our original booking for rooms was more than we actually needed. They sent us an email saying that my family can be in one cottage without the need for...More

Date of experience: August 2018
Thank KinneretRandYadin
Lella E, Public Relations Manager at Hey Iceland, responded to this reviewResponded September 25, 2018

Thank you so much for your kind words :)

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Questions & Answers
Ask a question
laurakneib
August 5, 2017|
AnswerShow all 2 answers
Response from Lella E | Property representative |
October is a great time to visit Iceland. I agree with BunnyL25 that a lot depends on the weather and you may have to adjust your itinerary to make the most of it and you have the daylight hours to consider. Guided glacier... More
0
Votes
TinaRave
May 25, 2017|
Answer
Response from Bryndisp | Property representative |
Hi Tina - email us at info@heyiceland.is and we will get back to you as soon as possible. Thanks, Bryndís
0
Votes
cindy h
April 13, 2017|
AnswerShow all 2 answers
Response from Lella E | Property representative |
Thank you for reaching out to us. The 10 day trip is a very wise choice. It allows for a slower drive and enjoying the scenery more. I am not quite sure how many miles or hours are spent driving each day though and I... More
1
Vote
Travel Forum Posts
TlovesTraveling
Washington DC, District of Columbia
9 days in Iceland, need some suggestions (11 Replies)
Hi everyone, My partner and I are planning to go to Iceland for the first time in late September/early October for 9 days. We just booked the flight ticket two days ago. Ideally we would like to hire a car since we like doing road trip. I still need to do a lot more researches in terms of the places we want to go but we'll most likely going to stick with some classic Ring road itinerary. My main concern right now is that we are a bit late in terms of hotel reservations. I found some travel...More
June 24, 2017|
Response frommathladyca49|
Yes they are reliable and you can save a lot of $ by doing your own bookings,