Nordurflug Helicopter Tours

Nordurflug Helicopter Tours

Helicopter Tours • Sightseeing Tours • Private Tours • Air Tours • Day Trips
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8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
About
Norðurflug seeks to please the adventurous ones, to satisfy your wanderlust and, most of all, to showcase Iceland’s raw and untamed landscape. We are proud to be the largest helicopter service in Iceland with a long reputation of exceptional customer service and high operational standards. Our job seems pretty easy when you consider the natural scenery does half the work, but the other half consists of a hard working team of pilots, customer service staff and everyone else who keeps this company running smoothly. We are rated as one of the country’s best tour operators on Trip Advisor, reflecting our staff who always provide exceptional service with care. You can compare operating a company like ours with a clockwork mechanism - everyone is working hand in hand to enable our customer an unforgettable and unique journey. Most people say that flying with us was the highlight of their whole time spent in Iceland. Book with us to find out why!
Reykjavik, Iceland

Awards
Travelers' Choice
2022

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Tours and Tickets by Nordurflug Helicopter Tours
Adventure Tours
30–45 minutes
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$290.64
per adult
Travelers talk about
(136 reviews)
(37 reviews)
(33 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
1,385 reviews
Excellent
1,349
Very good
25
Average
5
Poor
2
Terrible
4

globedecker
Summit, NJ365 contributions
Jun 2021
I was able to book the Volcano trip for myself and my 12 year old daughter. It took a few emails back and forth over the course of a week since they could not book the volcano tour online (due to be completely swamped with booking requests) Total costs for me and my daughter amounted to $640 USD. Which in retrospect was an absolute BARGAIN for such a memorable experience.

They have free parking in front of their office at Reykavik city airport. We arrived 15 minutes before our flight. A quick check in process then we waited in their comfortable departure lounge with complimentary coffee and beverages. They had a live stream of the volcano playing on a TV.

The pilot greeted us and the other four passengers. then we walked out the blue Airbus helicopter. Flight took off on time and we flew over the city and over an ancient lava field. We circled the volcano on both sides fo the helicopter.

The view out the large helicopter windows was absolutely incredible! We were in speechless awe of the vista. Just look at the attached photos to get an idea of the view. He landed on a nearby hill where we were able to get out and walk around for about 15 minutes. The pilot was amazing, I'm not sure how he was able to land so smoothly when there were 40mph gusts of winds buffeting the hill constantly.

We were lucky to have blue skies, but it was super windy. Took off 15 minutes later, circled the volcano again, then headed back to Reykavik, landing about an hour after our initial departure.

A perfect flight that I highly recommend. Once you get over the initial sticker shock and realize what a once-in-a-lifetime experience this is, I think you'd be remiss if you missed doing this while in Iceland
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

E S
Turin, Italy3 contributions
May 2021
When they say that they deeply care that all their customers walk out of their office with a smile, they really mean it.

As soon as I learned that Iceland was lifting restrictions for vaccinated traveler I booked a 24h stopover in Reykjavik, with the main purpose to go see the volcanic eruption.

I called to book a flight and they did the best they could to squeeze me in at the time I requested while several other companies I talked to simply said they were sold out.

On the day of the flight, the rest of the people that were supposed to be on the same flight canceled last minute, leaving me as the only passenger. Unfortunately my schedule was quite tight and joining a flight at a different time that day was not possible.

Vera took the matter to heart and did everything she could to get approval to operate the flight even if it was with only me onboard. Operational costs of a turbine helicopter are quite high and I doubt that the flight broke even.
This is particularly remarkable, especially after one year and a half of hardship due to the pandemic.

I learned when I came back that finding me a spot in the first place at the only date and time that I was available required quite some work due to the very long waiting list.

Needless to say, the flight was spectacular and I definitely left with a smile!
I really wish them the best, now that tourism is reopening!
Written May 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Karen W.
11 contributions
Jun 2021
Our family took the flight to the eruption site with Nordurflug. It was an incredible experience. The reservation staff had to reschedule our flight due to covid restrictions at that time and they did so at the last minute before we were flying into Iceland. They went above and beyond despite being fully booked and some of our physical limitations. Our pilot set us down directly across from the volcano overlooking the valley filled with lava. He took a group photo of us on top even though it was a small and dangerous edge that he had to manuver in order to fit all of us and the helicopter in with the volcano behind. We always felt safe and the view felt like a religious experience at such a close vantage point. The pilot was willing to answer all of our questions and was very fun to fly with. Definitely go with this crew!
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JorunnSG
Reykjavik, Iceland3 contributions
Aug 2022
I went with my friend from the US to see the active volcano. There are 4 seats in the back and one in front all priced equally (approx 50k ISK). I was located in the back in the middle. We where 4 pax in the back and one in front. What a terrible tour where the people in the back where sitting so tight and cramped that we could not move. It was impossible to enjoy the experience and impossible to take photos even on the phone because you could not move at all. You where stuck ! They call it a sightseeing tour so therefore they should focus on making sure their guests have some view or then at least price the middle seats less. Their CEO told me that sometimes when you are flying with different airlines you are not happy with the seats or the person sitting next too you and you would never ask for a compensations. How can he compare this because these are two different things where airlines are about transportation but helicopters are about fun and sightseeing.

The pilot was nice though and I have nothing bad to say about him. He tried his best and he fully understood our bad experience and asked us to talk to the office.
I sent a complaint and the management sent me a rude and poor email back accusing me of lying and being rude to their staff which is simply not true. I was never rude. Their CEO was on the other hand very rude. Please book with other helicopter companies in Iceland because there are different ones. !
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kristin
El Cerrito, CA352 contributions
Jul 2021
Nordurflug requires full payment in advance when booking, even if it is months before your flight, rather than just a deposit. Since they cancel very frequently due to ‘weather’, they should only require a deposit, not full payment months before your flight. Due to fluctuations in exchange rate, my actual refund amounted to $20 US less than I paid.

They canceled on me twice, reportedly because of weather (fog in the volcano area). However I had told them repeatedly both by email and phone that I was interested in doing an alternate tour (geothermal etc) if the volcano was not active or not accessible. However they did not offer any alternate tour. I was re-booked one time and that flight was also canceled by Nordurflug. So I am out $20 due to no fault of mine. If they charged only a deposit before hand, the fluctuation in exchange rate would not have cost me so much.

They are so heavily booked, that it made it difficult to reschedule I was only able to reschedule once and that was also canceled by them. I do wonder if I was actually canceled due to their overbooking, since they didn’t offer any alternative Tours.

Also, the first time they canceled they gave me only a half hour notice via email. Well I was already on my way driving to their facility so did not find out until I arrived that my flight/tour was canceled. They should give more notice as my flight was mid day and so this basically messed up my entire day as far as doing alternate activities. The second time it was canceled they called me about an hour before the flight, so not much better, And still no alternative tour offered. With a few hours notice,I could’ve planned better sightseeing for that day.

Very disappointed in Nordurflug.
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello, We want to add further to explain how incorrect the commnet is. First the complaint on requesting full payment instead of a deposit. Usually all airlines as for full payment and then they refund the whole amount. Secondly we like any opertor like to fly and earn an income. We only cancel because it´s unsafe or we feel the quality is less than our policy dictates. Think that most of our customers appreciate that we will not fly in unsafe or bad conditions just to earn an income. We are always checking alternatives and also in this case if the author had bothered to ask. Thirdly we have all encountered the issue to rescheduling with any airline and it is never easy. Nothing different with us. Fourthly we are always attempting to fine tune our information to our customers. That means that we alert them in advance if the weather forecast is clear and then we wait until the last moment (30 minutes prior to the flight) to cancel. Thus we are monitoring the conditions until the very last minute and that´s because we feel that the customers are keen to go flying! Weather changes fast in our country and in many, many cases it has improved just on the last minutes. If customers alert us that they want a longer notice then they usually just inform us and we comply but if nothing is said we try our utmost to safely fly our passengers. Fiftly the refund mechanism is automated i.e. the same ISK amount is transferred back so there will always be some currency exchange difference and both ways i.e. in some cases the customer gets more and another less as in this case. It seems that some of us just like to complain such as of a „noisy restaurant“ which is the very nature of restaurants. The pursuit of something to complain about is not enriching our lives, nor is it of value to readers. It´s a much nicer live to find and appreciate if people are just doing their best to make our life more pleasant. Just the very fact that someone is giving more bad reviews than good ones tells a lot on the views on live. No matter how far one tries to service such individuals one runs the risk that the client is never happy.
Written August 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Whitney R
1 contribution
Jul 2021 • Couples
When we booked this chopper tour it was billed as a 2-hour flight with a landing near the volcano. When we arrived for the flight a month later, it turned out to be 38 mins. with no landing. The fact that were not notified of the changes in advance was very disappointing. The volcano is amazing and at least we saw some lava!
Written July 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Whitney, I am very surprised by your review and we are sorry you feel this way. It was clearly stated on ou website that the tour is 44.400,isk per person for a 45-60 min tour with one landing (weather dependent) and it was never stated on email communications that the tour was for 2 hours. Unfortunately due to situations that are out of our control after 30.06.2021 we were no longer allowed to land at the eruption site, and instead we started offering a longer time overflying the crater, which makes the total duration for the tour of approx 40-50 min. Nevertheless, our team should have informed you about the no landing changes in a timely manner and give you the chance to decide for yourself if you wanted to do the tour or get a refund, and for this we apologise. Please feel free to contact us if there is anything else we can assist you with. Stay safe and all the best. Best regards, Vera Sales & Marketing Manager
Written July 22, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

chrissSouthFlorida
South Florida10 contributions
Jul 2021
Our family booked a helicopter trip to view the active volcano. It was an INCREDIBLE experience. The pilot was very professional and did his best to give everyone on all sides of the helicopter views and opportunity for photos and videos. The volcano was even more spectacular than Hawaii, and I'm glad we made the investment for the lifetime memories and wonderful photos of both the bubbling lava inside the volcano and the lava flowing from it. I would highly recommend them for any visit to Iceland.
Written November 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Randy B
Geneva, IL8 contributions
Aug 2021
During my stay in Reykjavík I wanted to visit the erupting volcano & get as close as possible to it. I contacted a number of companies in the area & Nordurflug was the only one that replied. Overall communication with them via email was outstanding - the booking process was made simple & exact directions to their location were given. Definitely follow the link to the map they send because the GPS application I used did not lead me to the place where the excursion began.

The experience was everything I had hoped for & one I will never forget. Keep in mind weather can affect on safety or visibility. Another factor is the volcano fluctuates from calm to very active. This company does a good job of monitoring everything necessary & setting proper expectations prior to the flight.
Written September 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Debbie O
Los Angeles, CA28 contributions
Aug 2022 • Couples
This was, likely, a once in a lifetime experience. To see an actively erupting volcano from a helicopter was simply wonderful, truly breathtaking. Our pilot was friendly and informative and we were accompanied by a Safety Officer from the Icelandic Coast Guard, which made it even more interesting.
Written August 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Paula C
Luray, VA2 contributions
Oct 2021 • Couples
This is the second time we used Nordurflug …they are terrific and I wouldn’t use anyone else!
The scheduling staff work diligently to accommodate customers when flight changes need to be made because of the weather. They make suggestions for alternative tours, if necessary, and do their very best to please everyone.
Our flight was the Geothermal Tour and I can only describe it as fabulous !!! Our pilot, Bernard, was the ultimate professional. His love of flying and helicopters was evident and I could tell safety was his ultimate goal. Additionally, he was very knowledgeable with regard to the area and explained points of interest thoroughly…he was great!
A huge thank you to everyone at Nordurflug…I look forward to our next tour!!
Written October 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Nordurflug Helicopter Tours (Reykjavik) - All You Need to Know BEFORE You Go