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Iceland Travel
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Certificate of Excellence
Traveler Overview
  • Excellent73%
  • Very good17%
  • Average3%
  • Poor2%
  • Terrible5%
Travelers talk about
“self drive tour”(22 reviews)
“complete tour”(8 reviews)
“day tour”(24 reviews)
About
Iceland Travel is the leading Travel Company, Tour operator and DMC in Iceland. We offer a wide range of high quality services for travelers and travel agents from all over the world. We organize various vacation packages, tours and activities, as...more
Suggested duration: More than 3 hours
Contact
Skogarhlid 12, Reykjavik 105, Iceland
Website
+354 585 4357
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Reviews (268)
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All reviews self drive tour complete tour day tour northern lights tour blue lagoon ring road local tour the bus golden circle went smoothly whale watching tour company lava fields black sand beaches naked eye midnight sun first night
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1 - 10 of 242 reviews
Reviewed 1 week ago

I loved this service for Blue Lagoon transfer, because all the other buses I found were limited on time (usually 4 hours). I wanted the option to stay as long as I want until I decide to leave. Thank goodness I did, because I stayed...More

Thank Rebecca T
FreyjaK1, Service Marketing Expert at Iceland Travel, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. It's great to hear that you found what you were looking for on our website and that you were able to enjoy the Blue Lagoon to the fullest. Again, thank you for taking the time to write a...More

Reviewed 1 week ago

We wanted to spend our week at one hotel in Reykjavik and take day tours from there. Planning a vacation can be daunting, especially for a country as rich in scenery and culture as Iceland! Iceland Travel made it so easy to book a variety...More

Thank jwc123456
FreyjaK1, Service Marketing Expert at Iceland Travel, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review, we appreciate it. We're delighted to hear how we made the planning process easier for you and that everything went smoothly. We hope to hear from you again for your next Iceland adventure. Best regards from Reykjavik, Freyja

Reviewed 3 weeks ago via mobile

We just got back from a 9 night self drive tour around Iceland booked through Iceland travel. In general, the tour was well organized, and the hotels were quite good. Our main concern was the car pick up from Hertz at the airport. It took...More

Thank stuntmanToronto
FreyjaK1, Service Marketing Expert at Iceland Travel, responded to this reviewResponded 2 weeks ago

Hi there, Thank you for your feedback, we appreciate it. We're glad to hear that the hotels were satisfactory and that the tour was well organized. We regret the unfortunate wait at your arrival as the car should have been ready. We understand the frustration...More

Reviewed 4 weeks ago via mobile

We booked the northern lights tour with Iceland Travel about a month before the trip. I was a little nervous since I read that sometimes they would not show up to the pick up location. However everything was executed flawlessly. I think that people read...More

Thank snshn3
FreyjaK1, Service Marketing Expert at Iceland Travel, responded to this reviewResponded 4 weeks ago

Hi there, Thank you so much for your review, we appreciate it. I'm so glad to hear that everything went smoothly and that you even got to see the northern lights, it's breathtaking every time! Thank you so much for the information for future travelers,...More

Reviewed September 13, 2018 via mobile

We only booked three day tours with this company, but the service was first class. When coming half way around the world to visit Iceland you need a company to trust. Our Northern Lights tour was, unfortunately cancelled due to weather. Informing the company my...More

1  Thank Maggie C
FreyjaK1, Service Marketing Expert at Iceland Travel, responded to this reviewResponded 4 weeks ago

Hi there, Thank you so much for your review. I'm so glad to hear how satisfied you were with our service, we strive to create the best possible experience for our guests. It's also good to know that you enjoyed the tours. We hope you'll...More

Reviewed September 10, 2018

We used Iceland travel to book a self drive tour. After some discussion with them we decided on a self drive tour. We also decided to base in the south west and day travel from there. We focused on just seeing the south west. Iceland...More

Thank richard a
FreyjaK1, Service Marketing Expert at Iceland Travel, responded to this reviewResponded September 11, 2018

Hi there, Thank you for your review, we appreciate it. It's great to hear how we were able to create the perfect tour for you that matched your needs. I'm delighted to hear that you were pleased with the response time, the tablet and hotels....More

Reviewed July 25, 2018

We booked the Iceland Complete 7 day guided tour from/to Reykjavik. We were 2 of 12 travelers on a 16 passenger bus which gave us ample room and ample opportunity to get to know our guide, driver, and fellow travelers. Julia, our guide, is very...More

2  Thank Nancy L
Freyja K, Service Marketing Expert at Iceland Travel, responded to this reviewResponded August 8, 2018

Hi there, Thank you so much for your review, we appreciate it. It's wonderful to hear how much you enjoyed our Iceland Complete tour, the hotels and meals. It's also really good to hear how good job Matti and Julia did, we are very proud...More

Reviewed July 24, 2018

Iceland Travel sold us a Greenland day trip at a cost of roughly $1,100 per person for three people. After collecting our money, the person who was in charge of the reservation (Hildur) apparently left the office for a week and did nothing with it....More

1  Thank Cheryl F
Freyja K, Service Marketing Expert at Iceland Travel, responded to this reviewResponded August 8, 2018

Hi there, Thank you for your review, we appreciate the feedback. After investigating your incident, I want to sincerely apologize for the service you experienced from our company. We deeply regret the mistakes made with your reservation and we should have done much better in...More

Reviewed July 13, 2018

We booked the 9 day Island Circle trip. The trip itself was fantastic. The hotels were very nice (we booked the ones with private bathroom) and the scenery was fabulous. But we had a few snags with the tour/tour company. 1. Our car wasn't ready...More

2  Thank TripIsBooked
Freyja K, Service Marketing Expert at Iceland Travel, responded to this reviewResponded August 8, 2018

Hi there, Thank you so much for your review, we appreciate it. We're delighted to hear that you enjoyed your time in Iceland overall and that all the hotels were good. We agree that a self-drive trip is an amazing way to explore the country....More

Reviewed June 7, 2018

We did the ring tour for 8 nights. Well planned. Dinner was a set menu.Are guide (I believe Ellis) was very knowledgeable and informative.More

2  Thank John L
Freyja K, Service Marketing Expert at Iceland Travel, responded to this reviewResponded June 8, 2018

Hi there, Thank you for your feedback. We're delighted to hear that you enjoyed your time in Iceland and that your found the tour well planned. We strive to create the best possible experience for our guests. It's also very good to know that the...More

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