Thank you for taking the time to share your feedback. We understand your disappointment that you did not see many whales during your excursion. While we have a high success rate of seeing whales on our tours, there is always a chance that we may not see any animals. The whale population in Icelandic waters is constantly changing, and it can be difficult to predict where they will be at any given time. We also understand your concerns about the size of the vessel and the number of boats in the same area. We apologize if the large number of boats made it difficult to see whales. We do our best to avoid crowded areas, but it can be challenging to do so, especially during peak season. We are sorry to hear that you were seasick during the last hour of your trip. We understand that seasickness can be a very unpleasant experience, and we apologize for any discomfort it caused you. We do offer a variety of remedies for seasickness on board our boats, and we are always happy to provide assistance to those who are feeling unwell. We are glad to hear that you found the staff to be nice and the commentary to be upbeat. We strive to provide our guests with a positive and informative experience, and we are pleased to hear that we were able to do so in your case.
We hope that you will consider giving us another chance in the future.