Historical Tours
6 hours
Free cancellation
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Recommended by 91% of travelers
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Arctic Adventures
Arctic Adventures
4.5
Multi-day ToursScuba & SnorkellingHiking & Camping ToursNature & Wildlife ToursDay Trips
8:00 AM - 9:00 PM
Monday
8:00 AM - 9:00 PM
Tuesday
8:00 AM - 9:00 PM
Wednesday
8:00 AM - 9:00 PM
Thursday
8:00 AM - 9:00 PM
Friday
8:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
8:00 AM - 9:00 PM
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About
Arctic Adventures is an Icelandic adventure and activity company. We are a bunch of outdoor and adventure fanatics committed to the mission of mixing business and adventure! With an emphasis on eco tourism and environmentally friendly trips, we want to offer the best for our customers to experience in the unique Icelandic nature. We provide tours ranging from exciting River Rafting and Snorkeling in one of the world's clearest waters to Glacier hiking and trekking in some of the most beautiful sceneries Iceland has to offer. Additionally a wide range of other activities is offered to adventurous travelers. Our main office is located in Reykjavik and our two base camps are located close to Geysir and Gullfoss (western Iceland) and in Skaftafell (southeastern Iceland). Go home with a story worth telling!
Reykjavik, Iceland
Meets animal welfare guidelines
Awards
Travelers' Choice
2024
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Hiking Tours
6+ hours
Free cancellation
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Recommended by 96% of travelers
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$151
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4WD Tours
4 hours
Free cancellation
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$189
per adult
Hiking Tours
3 hours
Free cancellation
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Recommended by 95% of travelers
95% of reviewers gave this product a bubble rating of 4 or higher.
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$113
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Full-day Tours
6+ hours
Free cancellation
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$281
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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4.5
10,870 reviews
Excellent
8,611
Very good
1,094
Average
341
Poor
246
Terrible
582
Cheryl
New Forest National Park Hampshire, UK63 contributions
Feb 2020 • Family
Wow wee what can I say, amazing tour (south coast tour, waterfalls and glacier tour with artic adventures) and a once in a lifetime experience. Guide was great and gave us local knowledge that you wouldn’t normally hear. Saw everything we had booked for, glacier walk was magical and the best birthday present for our son. Felt very safe with Maria on the snow/glacier.
Waterfalls were out of this world and having our picnic on the black sand beach was different and breathe taking. Our guide really did watch out for everyone’s safety and let us have enough time at each place.
Well worth the money and a slightly smaller tour think there was around 16-18 of us. Free WiFi on the mini bus. Great with children.
Recommend taking layers, sun cream for face, picnic as don’t want to waste time buying food and also take a good camera.
We had the perfect weather however in Iceland does change a lot.
Will book again with this company when we return. South coast tour with waterfalls and glacier hike is a must. The hike was 1.5hrs on the glacier and was doable for all ages and fitness as you stop and start. The mini bus driver/guide does stay on the mini bus so it’s your job to walk and nose around at your leisure - the guide does say where to look and what to becareful of. Make sure to wear sensible walking and waterproof ankle high boots and thermals .
Waterfalls were out of this world and having our picnic on the black sand beach was different and breathe taking. Our guide really did watch out for everyone’s safety and let us have enough time at each place.
Well worth the money and a slightly smaller tour think there was around 16-18 of us. Free WiFi on the mini bus. Great with children.
Recommend taking layers, sun cream for face, picnic as don’t want to waste time buying food and also take a good camera.
We had the perfect weather however in Iceland does change a lot.
Will book again with this company when we return. South coast tour with waterfalls and glacier hike is a must. The hike was 1.5hrs on the glacier and was doable for all ages and fitness as you stop and start. The mini bus driver/guide does stay on the mini bus so it’s your job to walk and nose around at your leisure - the guide does say where to look and what to becareful of. Make sure to wear sensible walking and waterproof ankle high boots and thermals .
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TB3
East Sussex, UK231 contributions
Feb 2020 • Solo
Pick up was from BSI bus terminal and a not unreasonable time of 8am. Bear in mind that they allow half an hour for pick up but there’s somewhere warm to stay and look out from.
It’s a small bus for about 20 people and you drive to the lava tunnel first. They give you a hat with a torch and crampons to wear. It’s not too slippery and there were all levels of people doing it, so don’t be afraid.
They only take you into the tunnel a short while on this tour but you get to a part where there is no day light access and they offer the opportunity to show you what complete darkness looks like. You can say no, don’t be afraid to. But it is an experience like no other so if you can, give it a try.
You stop for lunch at a cafe. Lovely coffee and breads and soups. Reasonable prices but you can bring your own lunch.
Then the trip up to the silfra in Þingvellir national park. Absolutely stunning.
You strip down to your base layers and socks, They give you a down suit (which is super super warm) and then the wet suit over the top. (That’s fun to get on...)
Then they give you a hood/gloves and put elastic bands around your wrists and a ‘choker’ over your neck, to make sure you stay dry!
It could leak but it’s very very unlikely.
Then you walk with your flippers and mask down to the water platform and wait to go in. They put on your flippers for you and you waddle down the steps into 2 degrees water.
The suit compresses a little so you feel snug and this helps keep you warm.
The gloves let water in so try to keep your hands still and behind you like they tell you.
The water is very cool on your lips and will make them swell temporarily. After a few moments the feeling subsides and all you care about it the stunning crystal clear water you’re drifting easily through.
You don’t need to be the best swimmer but give them a heads up if you’re a little apprehensive.
There is a very small lazy river type current but otherwise it’s just a glacial pond essentially. Clean enough to drink but I wouldn’t recommend it.
Our guide was Nebo. He was hilarious and didn’t get fed up with the many questions, moanings of cold or asking ‘can you tuck this bit of hair away for me’
Remember the suit is not meant to be glamorous but it’s the one thing keeping you from jumping straight back out or sinking!
Plus after half an hour of snorkelling (it doesn’t feel like that long at all) you get hit chocolate and biscuits! What could go wrong?
Ps. You can buy the pictures they take after but I think it’s cheaper to buy online ahead of the day. They’re downloaded online, they give you the details after.
It’s a small bus for about 20 people and you drive to the lava tunnel first. They give you a hat with a torch and crampons to wear. It’s not too slippery and there were all levels of people doing it, so don’t be afraid.
They only take you into the tunnel a short while on this tour but you get to a part where there is no day light access and they offer the opportunity to show you what complete darkness looks like. You can say no, don’t be afraid to. But it is an experience like no other so if you can, give it a try.
You stop for lunch at a cafe. Lovely coffee and breads and soups. Reasonable prices but you can bring your own lunch.
Then the trip up to the silfra in Þingvellir national park. Absolutely stunning.
You strip down to your base layers and socks, They give you a down suit (which is super super warm) and then the wet suit over the top. (That’s fun to get on...)
Then they give you a hood/gloves and put elastic bands around your wrists and a ‘choker’ over your neck, to make sure you stay dry!
It could leak but it’s very very unlikely.
Then you walk with your flippers and mask down to the water platform and wait to go in. They put on your flippers for you and you waddle down the steps into 2 degrees water.
The suit compresses a little so you feel snug and this helps keep you warm.
The gloves let water in so try to keep your hands still and behind you like they tell you.
The water is very cool on your lips and will make them swell temporarily. After a few moments the feeling subsides and all you care about it the stunning crystal clear water you’re drifting easily through.
You don’t need to be the best swimmer but give them a heads up if you’re a little apprehensive.
There is a very small lazy river type current but otherwise it’s just a glacial pond essentially. Clean enough to drink but I wouldn’t recommend it.
Our guide was Nebo. He was hilarious and didn’t get fed up with the many questions, moanings of cold or asking ‘can you tuck this bit of hair away for me’
Remember the suit is not meant to be glamorous but it’s the one thing keeping you from jumping straight back out or sinking!
Plus after half an hour of snorkelling (it doesn’t feel like that long at all) you get hit chocolate and biscuits! What could go wrong?
Ps. You can buy the pictures they take after but I think it’s cheaper to buy online ahead of the day. They’re downloaded online, they give you the details after.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WasanthaSamarasekera
Glen Waverley, Australia349 contributions
Jan 2020
We (my self and wife) thoroughly enjoyed the tour with Einar. Hotels and services provided during the tour were exceptional. Descriptions, Explanations, History and time spent on each stop as per itinerary were more than adequate.
Einar always make sure that everyone of us (16) was comfortable and happy. He took extra efforts to give us the experience of "Northern Lights" which we succeeded twice. We felt very safe travelling with Einar even though the weather was hazardous, stormy and snowy this January 2020.
We recommend Arctic Adventures very highly those who wants to experience Iceland.
Einar always make sure that everyone of us (16) was comfortable and happy. He took extra efforts to give us the experience of "Northern Lights" which we succeeded twice. We felt very safe travelling with Einar even though the weather was hazardous, stormy and snowy this January 2020.
We recommend Arctic Adventures very highly those who wants to experience Iceland.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Wasantha,
Thank you very much for this great review, we are very happy to receive it.
We are happy to hear you have enjoyed your trip with us and that you have managed to see Northern Lights (twice)! Einar is a true professional and is always trying to ensure the best experience for travelers.
As you well noted Icelandic weather in January can be quite extreme. We are happy to hear it did not interfere with your great experience.
We hope you made lots of great memories and we hope to see you back in Iceland in the future. :)
Written January 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shirley L
1 contribution
Jan 2020 • Friends
We faced multiple cancellations due to poor weather which we are completely understanding of. Iceland's weather is naturally unpredictable and it's a risk that travellers face. To encourage tourists, most Icelandic tour companies offer a full refund for any cancellation due to weather. Unfortunately, Arctic Adventures doesn't necessarily do this. Hence, I would discourage anyone from booking with this company and facing the risk of losing a lot of money.
In our case, we booked exclusively with Arctic Adventures. On the 9th and 10th of Jan, our Silfra Snorkelling tour got cancelled. On the 10th, we wasted 2 hours back and forth to Silfra only be to told it was cancelled last minute. Weather was bad. We understand.
On the 13th, our Peninsula tour was cancelled at the very last minute. Once again, weather. That's fine as well. HOWEVER, we really wanted to try Silfra Snorkelling so we tried every way to contact Arctic Adventures to reschedule Silfra Snorkelling. They were unreachable on social media, email and by phone. Hence, we decided to book online. Unfortunately the price was higher but given that we had nothing to do on the 13th, we went ahead and booked on their website, expecting them to reimburse us the difference in price. The difference in price is due to the fact that we were able to buy our original tour in a package months ago, under the Black Friday Sale. As students, we scrambled furiously to organise our payments and pay in time for the sale.
Unfortunately, our emails, requesting the reimbursement, were ignored and for one month, they ceased to reply to us. We have tried, with no success, to acquire a refund. I would also like to point out that Laura P, who replies on this thread, has awful customer service and she never addressed the gist of my emails.
I knew Iceland's weather would be bad but I expected Arctic Adventures to address cancellations with professionalism. Instead, they ignored our calls, ignored our emails labelled URGENT and showed no sympathy. We were students looking forward to having a good time in Iceland and spending our savings. However, our experience with Arctic Adventures has been terrible. We are extremely understanding with weather issues but they are an extremely unprofessional company and bad customer service. There were many other issues such as our tour guide telling us that we could get a refund for our Northern Lights tour, only for Arctic Adventures to backtrack on that promise. Please don't book with them. Also, Laura, please stop showing us fake sympathy. That's not how customer service works.
In our case, we booked exclusively with Arctic Adventures. On the 9th and 10th of Jan, our Silfra Snorkelling tour got cancelled. On the 10th, we wasted 2 hours back and forth to Silfra only be to told it was cancelled last minute. Weather was bad. We understand.
On the 13th, our Peninsula tour was cancelled at the very last minute. Once again, weather. That's fine as well. HOWEVER, we really wanted to try Silfra Snorkelling so we tried every way to contact Arctic Adventures to reschedule Silfra Snorkelling. They were unreachable on social media, email and by phone. Hence, we decided to book online. Unfortunately the price was higher but given that we had nothing to do on the 13th, we went ahead and booked on their website, expecting them to reimburse us the difference in price. The difference in price is due to the fact that we were able to buy our original tour in a package months ago, under the Black Friday Sale. As students, we scrambled furiously to organise our payments and pay in time for the sale.
Unfortunately, our emails, requesting the reimbursement, were ignored and for one month, they ceased to reply to us. We have tried, with no success, to acquire a refund. I would also like to point out that Laura P, who replies on this thread, has awful customer service and she never addressed the gist of my emails.
I knew Iceland's weather would be bad but I expected Arctic Adventures to address cancellations with professionalism. Instead, they ignored our calls, ignored our emails labelled URGENT and showed no sympathy. We were students looking forward to having a good time in Iceland and spending our savings. However, our experience with Arctic Adventures has been terrible. We are extremely understanding with weather issues but they are an extremely unprofessional company and bad customer service. There were many other issues such as our tour guide telling us that we could get a refund for our Northern Lights tour, only for Arctic Adventures to backtrack on that promise. Please don't book with them. Also, Laura, please stop showing us fake sympathy. That's not how customer service works.
Written February 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Traveler,
Thank you for taking the time to share your detailed feedback about your recent experience with Arctic Adventures. We sincerely apologize for the inconveniences you encountered during your communication and tour bookings with us.
We deeply regret any frustration or disappointment caused by the cancellations due to the unpredictable weather conditions in Iceland. While we strive to accommodate our guests to the best of our ability, we understand the importance of clarity and responsiveness in such situations. We apologize for any lapses in communication and for the difficulties you faced in reaching out to us to reschedule your Silfra Snorkelling tour.
We are truly sorry for the negative impact this experience had on your trip to Iceland, especially as students looking forward to exploring and enjoying your time here. Your satisfaction is of the utmost importance to us, and we are committed to addressing your concerns with the professionalism and care that you deserve.
We appreciate your understanding of the challenges posed by Iceland's weather and the impact it can have on tour operations. However, we acknowledge that there were shortcomings in our communication and customer service, and we are committed to improving in these areas.
We genuinely hope to have the opportunity to restore your trust in Arctic Adventures and provide you with a positive experience on one of our tours in the future. Please don't hesitate to reach out to us at info@adventures.is if you have any further questions or concerns.
Thank you once again for your valuable feedback, and we apologize for falling short of your expectations. Your feedback is invaluable to us as we strive to enhance our services and ensure the best possible experience for our guests.
Written May 15, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LondonJR22
London, UK28 contributions
Jan 2020
Two of us booked the combo ticket deal for the Golden Circle Super Jeep & Langjokull Glacier Snowmobiling, plus the Northern Lights in a Super Jeep tour for the evening. We had a very mixed experience, with the Northern Lights tour being the saving grace. We booked this option with the super jeep (instead of the standard tour) at a premium price as we liked the idea of getting off the beaten track and getting to places the standard coach trips wouldn't get to, and from reviews we got the impression we'd have an extremely knowledgeable tour guide.
However, the experience didn't live up to expectations for numerous reasons.
1. The tour guide didn't give us much information, he wasn't overly engaging or helpful. On arriving at each location on the Golden Circle, he gave us a very brief introduction of what it was, and pointed out of the jeep where to go, and what time to be back at the jeep. I had expected the guide to take us to the spots and talk us through what everything was. Other reviews really praise the driver but I feel we didn't have the same experience. In fact, at the Geysir, we ended up tagging behind another tour organised through a different company as their guide was actually with them explaining the science behind the Geyser eruption - we learnt more through that than from our tour guide himself.
2. At our final stop on the Golden Circle tour, we were informed that the Snowmobling element was cancelled. Whilst I understand that this was due to the weather and therefore unavoidable for safety reasons, I was surprised that this was the first we had heard of it. On later research, I learnt that tours had been cancelled earlier in the week after a group had to be rescued. I would have expected that had there been a possibility of this bit being cancelled, we would have been notified earlier on in the day. Whilst we have been told we should be refunded for the Snowmobile element, the amount we were quoted for the refund seems low considering what we did end up getting for the amount paid.
3. The Super Jeep element for the Golden Circle seemed pointless - we didn't get any more off the beaten track than other bus tours (or even minibus tours) would have got so seemed the price premium wasn't worth it.
We left the daytime tour feeling very disappointed. There were a few saving graces:
1. The pick up and drop off process was very smooth for both the daytime tour and Northern lights evening tour.
2. The Northern Lights tour was excellent. Maria was our guide and you could sense how passionate she was about hunting down the Northern Lights, despite the fact that the week running up had been unsuccessful. This is where the Super Jeep was useful as we seemed to get much more off the beaten track to maximise our chances. Maria was really willing to stick it out til gone midnight - the lights became really strong just before midnight and we're so pleased she waited it out rather than giving up early. The enthusiasm and knowledge we got from Maria was much more in line with what we'd expected from this tour, so it's such a shame that the guide for the Golden Circle that morning wasn't the same standard we expected.
However, the experience didn't live up to expectations for numerous reasons.
1. The tour guide didn't give us much information, he wasn't overly engaging or helpful. On arriving at each location on the Golden Circle, he gave us a very brief introduction of what it was, and pointed out of the jeep where to go, and what time to be back at the jeep. I had expected the guide to take us to the spots and talk us through what everything was. Other reviews really praise the driver but I feel we didn't have the same experience. In fact, at the Geysir, we ended up tagging behind another tour organised through a different company as their guide was actually with them explaining the science behind the Geyser eruption - we learnt more through that than from our tour guide himself.
2. At our final stop on the Golden Circle tour, we were informed that the Snowmobling element was cancelled. Whilst I understand that this was due to the weather and therefore unavoidable for safety reasons, I was surprised that this was the first we had heard of it. On later research, I learnt that tours had been cancelled earlier in the week after a group had to be rescued. I would have expected that had there been a possibility of this bit being cancelled, we would have been notified earlier on in the day. Whilst we have been told we should be refunded for the Snowmobile element, the amount we were quoted for the refund seems low considering what we did end up getting for the amount paid.
3. The Super Jeep element for the Golden Circle seemed pointless - we didn't get any more off the beaten track than other bus tours (or even minibus tours) would have got so seemed the price premium wasn't worth it.
We left the daytime tour feeling very disappointed. There were a few saving graces:
1. The pick up and drop off process was very smooth for both the daytime tour and Northern lights evening tour.
2. The Northern Lights tour was excellent. Maria was our guide and you could sense how passionate she was about hunting down the Northern Lights, despite the fact that the week running up had been unsuccessful. This is where the Super Jeep was useful as we seemed to get much more off the beaten track to maximise our chances. Maria was really willing to stick it out til gone midnight - the lights became really strong just before midnight and we're so pleased she waited it out rather than giving up early. The enthusiasm and knowledge we got from Maria was much more in line with what we'd expected from this tour, so it's such a shame that the guide for the Golden Circle that morning wasn't the same standard we expected.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear LondonJR22,
Thank you for taking the time to write this review.
We would like to begin by saying how sorry we are hearing the tour did not match your expectations.
This information is very valuable to us as we do aim to improve our service. Please be aware that we do not consider this as appropriate behaviour by the tour guide and it only natural to expect their full attention and care. We take pride in our highly knowledgeable and professional guides and we are usually receiving only the best of the feedback regarding the service provided.
Your remarks about one of our guides have been passed to the relevant department. If you feel the case needs to be investigated further please contact us at info@adventures.is
Once again, we apologize for any inconvenience caused.
Best regards,
Laura S.
Written January 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
22mazg
Oxford, UK5 contributions
Feb 2020
There were four of us and we booked the “ 4 Day South Coast, Northern Lights, Snaefellsnes & Glacier Lagoon tour” through Extreme Iceland. We can not fault the day time tours, they were excellent! We had two awesome drivers who drove very well, at times under challenging weather conditions. We were picked up each morning on time. Our hotels were very good and the mini buses were clean. Our bags were either put on a trailer behind the mini bus or were put at the back if there was space. The places we visited were amazing and there were enough toilet breaks. The one really big disappointment were the Northern Lights tours. The title of the tour implies that being taken out to try and see the Lights are included as part of the tour package. THEY ARE NOT! The Northern Lights tours are extras and only go from Reykjavík and on the two nights that we stayed outside of Reykjavík our drivers said they were not allowed to take us out in the evening as they had been driving us all day and their union would not allow it. We tried to book privately through Arctic Adventures once we were back in Reykjavík but there was a mix up and our names ended up not being on the list. We feel deceived and let down that the words Northern Lights are in the title of the tour but are not actually part of it! This spoilt what was an amazing trip to Iceland.
Written March 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 22Mazg,
Thank you for your very detailed review. I imagine it would help future travelers to decide if the tour is right for them.
Our Northern Lights tour for the 4-multi-day tour is not included, we do believe that if the forecast is in your favor and since you stay in the countryside you can easily spot them right outside your hotel. However, sometimes the weather does not allow us to do it and unfortunately, is something we cannot control. My apologies for what has happened toward the Northern Lights bit from our side.
In any way, we do hope that you have had a great time meeting our guides and felt informed and taken care of all the time, which is great to hear.
We would be more than happy to meet you once again.
Best regards,
Extreme Iceland. Kamile
Written March 31, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niti P
Mumbai, India4 contributions
Mar 2020
My family and I booked a personalised trip with Arctic Adventures to visit Iceland in the month of March 2020. I had been researching companies to book our trip with for over a year and found Arctic to be the most reasonable and responsive. Neil, my tour creator, was able to accommodate every question that I had even if it might have been silly for him. But the star of our trip was Oli, our tour guide, who went over and above to make us feel welcomed and comfortable. During our trip, we got stuck in a storm but not even once did Oli make us feel fearful. Even though our trip had to skip a day because of the storm, Oli was more than accommodating with taking us to enough places to visit so that we didn't feel we left out on anything. Taking us to sites that weren't on our list was a definite plus. All and all, it was great great trip and I recommend booking your next trip with Arctic Adventures.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Niti P,
Thank you for your review.
We are glad that you felt taken care of and informed all the time while traveling together with us.
Safety is our priority and it is a great thing that you felt this too.
If you ever come back to Iceland do not hesitate to contact us once again!
Best regards,
Arctic Adventures. Kamile
Written April 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom C.
New York City, NY3 contributions
Feb 2020
Day 1: we were promptly picked up by Alexander for our Golden Circle Tour. He gave us a rundown of our itinerary and kept us well informed of where we were going and its history. He was a pleasure to be around and was very courteous. He told us what to look for and keep an eye out for on every stop. Delightful excursion and we never felt rushed.
Day 2: we were promptly picked up by Hilda for our Jokulsarlon glacier lagoon tour. Unfortunately because of weather, we were emailed and texted that the stop at Jokulsarlon would have to be cancelled due to poor weather conditions. They apologized and mentioned that we would get to goto the lava tubes as compensation. Hilda we also very knowledgeable. Gave us so much info on Iceland and even taught us a few words. She was also a pleasure to be around and kept us safe and sound during the heavy winds and snow that we faced on the way back from our trip.
Day 3: We were promptly picked up by Simon for our Northern Lights Super Jeep tour.. Once all the other passengers were picked up , we started our trip to see the lights. As we we were going to our first lookout location, Simon was giving us great information and he was very knowledgeable. He said he and his team that night would try their hardest to help us see the lights that night. After staying in the first location for a few..Simon and team decided there is a better vantage point that may give us better odds. So off we went to location #2. About 30 min of waiting the sky had opened up and the sure enough the lights were visible. So visible that Simon mentioned it could have been in the top 5 sightings so far in the year. We were all astonished and amazed. They then proceeded to serve us hot chocolate and treats. This was the last day of our trip and well worth it! I would recommend them over and over. Very professional.
All in all We had a great experience with Arctic Adventures/ Extreme Iceland. I would recommend them hands down for all excursions. Just wish we had more time to enjoy more of Iceland with them!
Day 2: we were promptly picked up by Hilda for our Jokulsarlon glacier lagoon tour. Unfortunately because of weather, we were emailed and texted that the stop at Jokulsarlon would have to be cancelled due to poor weather conditions. They apologized and mentioned that we would get to goto the lava tubes as compensation. Hilda we also very knowledgeable. Gave us so much info on Iceland and even taught us a few words. She was also a pleasure to be around and kept us safe and sound during the heavy winds and snow that we faced on the way back from our trip.
Day 3: We were promptly picked up by Simon for our Northern Lights Super Jeep tour.. Once all the other passengers were picked up , we started our trip to see the lights. As we we were going to our first lookout location, Simon was giving us great information and he was very knowledgeable. He said he and his team that night would try their hardest to help us see the lights that night. After staying in the first location for a few..Simon and team decided there is a better vantage point that may give us better odds. So off we went to location #2. About 30 min of waiting the sky had opened up and the sure enough the lights were visible. So visible that Simon mentioned it could have been in the top 5 sightings so far in the year. We were all astonished and amazed. They then proceeded to serve us hot chocolate and treats. This was the last day of our trip and well worth it! I would recommend them over and over. Very professional.
All in all We had a great experience with Arctic Adventures/ Extreme Iceland. I would recommend them hands down for all excursions. Just wish we had more time to enjoy more of Iceland with them!
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 181timsc,
Wow! Such a great and very detailed review. I hope it would help future travelers to pick up who to go on the tour, definitely! Thank you for that.
You noted the parts of the journeys we are proud of. First, it is safety. Second, to be comfortable and having enough time for sightseeing. Thirdly, guides to be informative and well knowledged.
If you ever come back to this beautiful land let us know!
Best wishes,
Extreme Iceland. Kamile
Written March 31, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John
Manchester, UK97 contributions
Feb 2020
We had a great trip out into the winter wonderland of Iceland. The guides were really knowledgeable and well skilled at leading groups. They all drove brilliantly in fairly harsh conditions and were interactive throughout the tour by telling stories and answering questions. I would recommend Arctic Adventures, they have a range of options for different tours. Having seen other companies transport options I would say that Arctic Adventures are at the nicer end of the spectrum for tours.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramona
Auckland Central, New Zealand640 contributions
Feb 2020
We took a 6 day tour around Iceland and what a marvellous tour it was. You see all the most incredible attractions, the hotels that we stay at are superb, there are plenty of stops along the way for restroom breaks and to grab a bite, the locals know the tour so they are very welcoming and familiar with all the procedures. The shuttle itself was great. The first day there was a small problem but that was fixed and we were given a different shuttle the next day. Both shuttles were good. However, we did find that the new one was a bit more crammed, the windows were tinted so we couldn't get a decent view outside and the seatbelt for the very front seat didn't work properly. However, the bus was always warm and it got us safely around the country! The tour guide was a great driver, especially since we hit a blizzard for 3 days, which was rather scary at times. But he was professional and used his wisdom to not take us to certain areas for our own safety, which we did not mind at all. I wish he had shared a bit more about the country as we were driving through, that would have been nice. Also, I do understand that this could be different and there is only so much that the tour guide can do, but it would have been greatly appreciated if something was said to those on the bus who smoke, to smoke away from the shuttle, as many times the smoke wafted inside the shuttle. The tour is reasonably priced and we are taken around the country comfortably, seeing the most spectacular natural attractions and getting up close and personal with Icelandic horses. Also, it was really nice to have breakfast and dinner with the tour group every day. I would strongly suggest that everyone does this and get to know one another. You are also provided crampons for the whole time, which is a life saver! I would recommend this to everyone who goes to Iceland.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greetings, I did the excursion on December 8th with the siper jeep, can you tell me where I can find the photos?
Written December 10, 2023
They gave us a QR code on site where we downloaded the pics, may be you send them an email
Written December 11, 2023
I really want to do this tour but I’m terrified. A lot of the photos have people free climbing.
Written August 20, 2023
We did the Small-Group Snorkeling Experience at Silfra Fissure in Thingvellir National Park and the package of Glacier Wonders (Glacier Hike & Jökulsárlón Zodiac Boat in the Glacier Lake). Everything was perfectly safe. They give you extra shoes with spikes so that you can walk safely on the Glacier. The guide is very helpful and watchful. There is hiking uphill, so you have to be fit, but beyond this no worries.
Written August 22, 2023
E_Asmpc
Miami, Florida
My tour was cancelled due to weather. They never even emailed or called us. We were outside waiting for 1 hour and when no one showed up, we had our hotel receptionist call. She then told us that the guy on the phone seemed clueless and that tours were cancelled due to the weather.
I have since then been trying to get my refund. But no one from the company ever replies to my emails. I just did a credit card dispute, because I ran out of options.
Did anyone else have an issue with weather cancellations and the refund matter? This is so disorganized!
Written February 18, 2022
Our tour was canceled due to weather but because our vehicle was stuck in the snow and we couldn't get to the location on time, we had called them first. They did work with us to get us rescheduled. Luckily for us we had extra days built into our vacation time for the possibility of rescheduling due to weather.
Our friends who had been to Iceland had warned us that weather can be an issue and to plan for it.
Written February 19, 2022
Hola.. los Tours de esta empresa son en Español??
Saludos
Written August 2, 2021
Hi! how long is the boat ride and the glacier hike? overall, how much time did you spend visiting these attractions (drive from lagoon to glacier included)
thanks in advance for your help!
Isolda
Written July 11, 2021
How can you accept prepayment still, when you are not allowed to take in new liabilities? You cancel tours and then holds on to customers money for what will be up to 1 year now, as the latest e-mail. Stop asking for upfront payments when you can't Pay them back when you cancel your own trips.
Ridicoulous treatment of paying customers
Written October 14, 2020
Do you have any intention of refunding me my £1600 for a trip I cancelled FIVE months ago???????? I was entitled to a 90 percent refund within 8 weeks!!!!!!!!!!!!!!!!!!!
You ignore all my emails and have no intention do you?!!!!
The amount of stress you are causing me and other customers is disgusting!!!!! Thinking you are clever by deleting all reviews on Facebook? You are not getting away with this!!! You awful awful company!!!!
Written August 7, 2020
When do you plan to give me my money back? I am waiting since March!!! (We are in August).... I had to cancel my trips due to the travel restrictions for COVID 19. Other companies (hotels and airlines) gave me the reimbursement automatically or give me very flexible options for the future. You told me that it was just follow your policies without any exceptions due to COVID 19. So you said I can only request 50% of my payment, it was very frustrating. Later, following again their policies I should have received my reimbursement within 30 days. I have been waiting since early March! So you follow your own policy of the 50% reimbursement without exceptions but you ask me to be flexible your policy of the 30-days.
Written August 2, 2020
My partner and I would like to do a glacier hike and ice wall climbing. Which glacier would you recommend as the best from a visible and climbing aspect? Location does not matter to us. And if you provide a tour for the best Glacier? I seen some statements online saying that Solheimajokull although close to Reykjavik looks somewhat dirty. Thanks in advance.
Written March 3, 2020
I did the Blue Ice tour with Extreme Iceland and thought the glacier itself and day was fantastic. One of the best I’ve experienced. The glacier was in the south of Iceland near Vik (not sure of name.) I would think conditions drastically impact the look and feel of the experience. Iceland is variable and extreme. Enjoy!
Written March 8, 2020
Me and my partner are visiting on 23rd February. We want to do the snowmobile tour? Anyone got any advice if this is still a good tour to do in February?
Written December 1, 2019
Laura Sabonyte
Vilnius, Lithuania
Dear MollTravels,
Thank you for your inquiry!
February is one of the coldest months in Iceland, but it is still warmer than many visitors expect it to be.
Normally, most of the country is covered with snow in February. It's an ideal month for winter activities, such as snowmobiling, glacier hiking and Northern lights as well!
Best regards,
Laura S.
Written December 2, 2019
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