Tours and Tickets by Hidden Iceland
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Our tour guide,Joe, was a real nice guy hat was incredibly informative about Iceland. He showed us all kinds of amazing places and even introduced us to some Icelandic music at the end of our tour. I forgot several things in the van. I texted them at 10:30 PM and they came right to our hotel and dropped my things off. I couldn’t believe it!! Best customer service I have ever seen in my life!!…
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This was the best experience during our week long visit to Iceland. Our guide Alberto is a professional ice and rock climber from Italy. We met several guides with groups on the glacier. All seemed to hold his skills in high regard. His knowledge of glaciers, the history of iceland's volcanoes and volcanic icecaps was exceptional. We climbed the Solheimajokull glacier. Our group of 8 was a mix of old and young with different athletic skills and fitness levels. Alberto was patient and attentive to all and focused on safety and fun for the group. I would post more pictures if space allowed, but drinking water form a stream on the glacier surface is my favorite. By the way, Alberto is a great photographer and took some great pictures for all of us! I highly recommend him, please request him for your tour guide!!…
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Date of experience: September 2021
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From the start our guide told us he did not think the Glacier Hike was safe and wants his company to stop offering it as an excursion. I have taken this excursion a couple years ago with my daughter and it was the highlight of our trip. I am 58 and in moderate physical shape. There was 2 older men on our trip that could not do the small hike to the top of the glacier. The guide just started talking about falling rocks and how dangerous the climb was and we only went about half the way up. All of the other groups went right past us to the top no problem. I felt sorry for the 2 men that could not make it, but the rest of us should have been considered. We paid For a Glacier Hike and did not get it......It was a huge disappointment…
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Date of experience: September 2021
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Emily was an amazing guide! Engaging, enthusiastic and friendly. She went out of her way to make our experience special. She has a soothing voice and was a great storyteller. We saw amazing sights, chased the rainbows and she kept us all safe. Gorgeous views :)
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Date of experience: September 2021
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Response from hiddenicelandtours, Owner at Hidden Iceland
Responded 3 days ago
Thanks so much for the great review. We're so lucky to have Emily with us. She has such a great presence and knowledge of the South Coast. A perfect companion to go chasing rainbows with.
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It was a fantastic tour. The guide Alberto was fantastic, really dynamic and also experimented. He is also so experimented in the ice, and was helping everybody! I will recomend this tour to see the best in the south of Iceland with great service
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Date of experience: September 2021
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Response from hiddenicelandtours, Owner at Hidden Iceland
Responded 3 days ago
Wonderful to hear you had such a great time with Alberto, he's such an incredible guide. Really happy you enjoyed your time on the South Coast Fire and Ice tour. Come back any time.
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