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Review Highlights
Did not pick us up, TWICE!

Our group used this service last September and we were happy with the service, but then this... read more

Reviewed May 14, 2018
Ragnar Helgi R
Did not pick us up

This idiot was recommended to us by our hotel and failed to pick us up for our transfer from the... read more

Reviewed March 26, 2018
RickKerai
,
London, United Kingdom
Read all 11 reviews
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Traveler Overview
  • Excellent9%
  • Very good0%
  • Average9%
  • Poor9%
  • Terrible73%
May 14, 2018
“Did not pick us up, TWICE!”
Mar 26, 2018
“Did not pick us up”
About
Shuttle Iceland provides comfortable shuttle service and day tours to visitors of Iceland.
Suggested duration: More than 3 hours
Contact
Reykjavik, Iceland
Website
+354 852 9044
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Reviews (11)
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1 - 10 of 11 reviews
Reviewed May 14, 2018

Our group used this service last September and we were happy with the service, but then this service seems to have spiraled downwards. We booked a pick-up in Reykjavík on our way to the airport but were not picked up, claimed to have booked us...More

Thank Ragnar Helgi R
Reviewed March 26, 2018

This idiot was recommended to us by our hotel and failed to pick us up for our transfer from the hotel to airport. Even the hotel were annoyed and have said they will no longer recommend him to anyone. Tried ringing him but he did...More

Thank RickKerai
Reviewed March 25, 2018 via mobile

Waiting over 20mins for you to pick me up from the hotel. Now have to wait for a taxi and pay a lot more than expected which I will one way or the other claim back from you as this is totally unacceptable. Now getting...More

Thank gimisha
Reviewed March 13, 2018 via mobile

The website still available but unable to proceed for booking to keflavik downtown from keflavik airport.i call the company they say they dont provide this service anymore.taxi will cost u isk 3000.for 5 minite riye t o down town .is rather too expensive so i...More

Thank limmmmmmm
Reviewed March 2, 2018

I booked with Shuttle Iceland (and paid in advance) for a private transfer from the airport to our hotel. We arrived at the airport 1/2 hour early so we weren't concerned that there wasn't a driver waiting for us. 20 minutes later -- no driver...More

Thank Fred111
Reviewed January 3, 2018

We booked and paid the shuttle online 6 days before our flight. We received a confirmation to our email and a voucher within 20 minutes. The day before the pick up (at 4:30am, from Reykjavik to Keflavik airport) we decided to call to reconfirm the...More

Thank bcarrillob
Reviewed July 19, 2017 via mobile

I am not one to write negative reviews. In fact this may be one of 5 I have ever written in my life, but Shuttle Iceland's service was completely unacceptable. My husband and I arrived in Iceland from France at the end of a 2-week...More

Thank Sarah C
Reviewed July 10, 2017

I unfortunately have to leave an overwhelmingly negative review as despite having prepaid for a transfer from my hotel to the airport, I was never picked up. I prepaid 1900 ISK and scheduled a pickup from my hotel at 4:00am to go to the airport....More

Thank NickTravelsFaces
Reviewed June 23, 2017 via mobile

I paid 38 Euro in advance for tranfer from Hotel Jazz to Blue Lagoon and back, but shuttle did not come; nobody answer on e-mails and this is waste of money. Dont use this service!

Thank igor585
Reviewed December 18, 2016 via mobile

This ''service'' is like an expensive Bus,Not a cheap taxi. I had booked them, payed in advance 38 euros, to be picked in KEF, the international Airport of Reygiavik late night, and go -15 minutes drive-to my wonderful Hotel @Northern Light Inn next to Blue...More

Thank natapapadi
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