Trawire - Rent WiFi Hotspot in Iceland

Trawire - Rent WiFi Hotspot in Iceland

Trawire - Rent WiFi Hotspot in Iceland
4.5
About
Rent a Portable WiFi when traveling around the land of fire and ice. Place it in your pocket and use it anywhere you go in Iceland. Be “always-on” via 4G. Fixed price & unlimited data usage. No throttling. Connect up to 10 devices. Customers are rating it 5 out of 5! Pickup at Keflavik Int. Airport or downtown Reykjavik.
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4.5
4.5 of 5 bubbles16 reviews
Excellent
11
Very good
3
Average
0
Poor
0
Terrible
2

Diana D
San Diego, CA4 contributions
4.0 of 5 bubbles
Apr 2021
I rented this wifi for 2 weeks. It worked great! I needed to return it earlier than expected and they said once I returned it they would refund the unused days. It comes in a small box with charging cable. Once done you can mail it back at the airport. Only hiccup was picking it up. Normally you can pick it up at the airport but due to covid it wasn’t possible. I was advised to pick it up at a store in Reykjavik- only the hrs listed were not accurate. I dont fault the company- everything was changing fast almost daily due to covid updates/changes. I still recommend trawire.
Written April 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. Regarding opening hours and pickup locations. At the time of your rental we where just waking up after covid. The downtown shop had opening hours on day to day basis and our Airport location closed due to screening using our space. We are sorry for misleading info but very glad that the device was working for you. We will be happy to see you again.
Written July 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Catherine C
Bethesda, MD5 contributions
5.0 of 5 bubbles
Jul 2022 • Family
The pocket wifi worked flawlessly. A few times we lost connectivity in remote areas. The connection speed was good. We had 4 devices hooked up to it - mostly using Google maps, some surfing for restaurants and information, some movie streaming. At the end of the day, we had 25-35% battery life remaining.

The most difficult part of using the pocket wifi was figuring out pick up and drop off locations, which is why I'm writing this review.

Pick up: at the 1011 store, just before leaving Keflavik airport. They have a drawer full of these, all charged and ready to go. I was able to select one that was newer.

Drop off: bright red postal box, 1st floor, by the "Odd size" baggage check in area. The box is not that obvious (esp since I didn't even know what color it was). It is by the back wall.

By the way, I was able to accidentally sign into someone else's wifi box using the pwd assigned to me by the company. I wouldn't use the service for banking!
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nmworldtraveler
Santa Cruz, CA49 contributions
5.0 of 5 bubbles
Jun 2021
Excellent wifi connection for our family of four, while we were traveling around Iceland. We also received a wifi modem from our car rental company, but it wasn't as reliable or fast as the Trawire modem, so we never used it. The kids were watching youtube videos and we were using google maps and websites while driving through a lot of deserted areas, without the connection dropping. We also used it at Airbnbs and hotels that didn't have reliable wifi. In addition, their customer service is absolutely top-notch. Hilmar met me personally to deliver (and pick up) the accessories package since the pick-up place forgot to give it to me. I wish more countries offered this amazing wifi service!
Written June 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review. This is exactly how to use our wifi device. And yes we go the extra mile when we make mistakes. Best wishes to you and we hope to see you again.
Written July 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeffrey M
Westbury, NY3 contributions
1.0 of 5 bubbles
Mar 2020 • Couples
In the midst of a worldwide crisis Trawire will not provide me a refund 3 full days before my rental pickup was supposed to take place. They are the only company I booked with on my trip to Iceland that has been unreasonable about doing right by their customers and providing a refund. For an item that can be rented on the spot without any notice at all this is unacceptable. I would think twice about renting a device from Trawire in general, but definitely in advance.
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jeff - It was never about the worldwide crisis but more about your personal approach to getting a refund.
Written July 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andy P
Houston, TX1 contribution
5.0 of 5 bubbles
May 2023
We'd honestly give 6 stars if we could! Pick-up and return processes were clear and easy. Connectivity throughout our tour of Iceland's Ring Road was astounding. I swear this thing was more reliable than our home Wi-Fi network. We only had drops in service a couple of times (seemingly only in very busy areas). We seemed to keep connection even in the remotest of places we went, which was incredibly helpful.

Especially given that both my wife and I could connect our devices to one hotspot, we wouldn't hesitate to rent again if we return to Iceland. Highly recommended.
Written May 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BklnGirl
Brooklyn, NY26 contributions
1.0 of 5 bubbles
Sep 2022
On pick-up of my rental, I was given a wifi that seemed quite old and dated. This should've been the first clue. A few hours later, it was dead. On trying to charge it with their included wire, the plug barely stayed in. After a few tries and finally getting the wire to stay plugged, it seemed like it was charging. A few more hours later, it was still not working. After charging it overnight, the thing was still dead. I contacted them via email since I didn't have calling access and it was also the weekend. They were quick to reply and we tried a few troubleshooting ideas. Nothing worked, so I asked for a refund. I was told to return it and once they received it, I would get my money back. Mind you, the return box they give you comes with a stamp and no tracking of any kind. We were on the road and hours away. I was lucky to find a postal box inside a gas station, so I dropped it off and emailed them. Two weeks later, I checked my credit card and saw nothing returned. I contacted them to remind them of the promise of a refund. I received no replies, nothing! Just turn your international data on. It's more reliable, less headache, and just about the same price. This company is a joke and a rip-off! Absolutely no ethics.
Written November 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Pleas contact us asap to resolve this. Something has gone wrong in our support timeline. Trawire.com
Written July 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lori L
Gainesville, VA23 contributions
4.0 of 5 bubbles
Jul 2021
It was great to have wifi anytime we needed it. It was sketchy when in extremely remote places, but that might be expected. Good experience overall
Written July 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SHO
london95 contributions
5.0 of 5 bubbles
Jul 2020
Excellent service, good communication via email regarding my questions.
I rented modem, power battery, charger and car plug.
As shop in the airport was closed for collection, Trawire delivered direct to my hotel. When I arrived at the hotel, the whole package was already there waiting for me.
Very good wifi connection in Iceland, including remote areas such as Jokulsarlon glacier lagoon, Dettifoss and Husavik.
On return, it was easy to post the package in the airport post-box.
Written August 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Stanley. Thank you for your review and we are pleased everything worked 100%. Thank you for choosing Trawire.
Written July 17, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bintang
England, United Kingdom308 contributions
4.0 of 5 bubbles
Nov 2023 • Family
Pick up was really easy and connection was good most of the time. We had a few drop out issues on our last day. Would recommend.
Written November 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

davidsco27
Boston, MA17 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
I had an unfortunate tragedy on our flight to Iceland. My wife passed away on the plane. When Trawire learned of my situation, a rep actually brought the hotspot device to my hotel for me and, on top of that, refunded the entire rental charge. They also happily extended the rental for the duration of my extended time there. Any company that would treat a customer with such care and concern is certainly one I can not recommend enough
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Trawire - Rent WiFi Hotspot in Iceland - All You Need to Know BEFORE You Go (2024)

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