This trip was booked last minute (about 1 hour before) as our scheduled trip was cancelled last minute. Our Hotel staff recommended this trip and told us that we would not be disappointed, That was an understatement!! Picked up by our guide, Ragner we travelled to places off the beaten track which we would never had found ourselves. His knowledge was excellent and informative. He ensured that we were all happy with the plans and nothing was too much trouble. We travelled as a small group which was perfect especially as the rest of the trip we had travelled by the coach load. Lunch was at the Husafell Hotel which we thoroughly enjoyed. We then continued with the trip up to the ice glacier and had a whale of a time. The weather conditions turned quickly and quite dramatically to a stage where we were in the middle of a white out. Unfortunately, our vehicle got stuck on the glacier and despite Ragner's best efforts, nothing would shift it. He tried in treacherous conditions to shovel the snow from the vehicle in an effort to free it but to no avail, Backup was desperately needed in the shape of three rescuers who eventually managed to free us after quite some time. Eventually we were on our way back to the Husafell Hotel for a complimentary meal and refreshments paid for by Mr Mountain Taxi himself as a thank you for our patience. Once fed and watered we continued back on our journey (by this time it was nightfall). Quite by chance the sky began to change and we were encased by an incredible show of northern lights. Ragner immediately pulled over and we all experienced this phenomenal sight. Despite the late hour and his obvious exhaustion, nothing was too much trouble and he saw it as a thank you to us as a group for all our support over that crazy afternoon/evening. Although we didn't complete our trip, what we experienced was unique and unforgettable. Every emotion experienced and afterwards in the bar, our group talked about nothing else. Thanks to Ragner, to Terry and his wife, to Linda (Who we almost lost on numerous occasions and who we threatened to put on a lead) and the young Swedish Doctor and his son for making it an absolutely unforgettable experience, Ragner you are a star and a credit to Mountain Taxis. We hope you have recovered from your trauma !!