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We joined the Sightseeing Train at 9.00am at the main point by Gustav Adolfs Torg and paid 15 euros each to tour the city on a hop on - hop off basis. We got off at Haga to do some sightseeing and walked to the next stop at the amazing Fish Market after which we waited in a cold wind for the next train around mid-morning. After a long wait we gave up and started walking back to the city centre only to find that the train service had stopped for the day with the staff gone home!!! A very poor tourism service.…
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Date of experience: September 2018
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Objet: Third message Re:Major complaint with Stinsen train tour in Goteborg Reason for posting: never received a response from Stinsen train tour in Goteborg On September 16, 2016, my husband and I booked a 40-minute train tour starting at 2:00 pm in Goteborg from Stinsen. At approximately 2:20 pm, we hopped off at the Feskekorka stop. We returned at this stop at 3:45. We had been told that there was a maximum wait time of 30 minutes between trains. Still waiting, at 4:30 we got a local person to call your office by phone. We were told that the tour closed for the day at 4:00 pm. We were very angry as we had NEVER been told of the closing time. Had we known of such, we would not have hopped off the train. Two consequences ensued: we missed the second half of the visit and we had to pay for a taxi (12.16euros) to return to our bus shuttle location at Gustav Adolfs Torg. This location was hard to find and we ran the risk of missing the last shuttle to the ship. In short, we request to be reimbursed for the tour and the taxi fare (30 euros plus12 euro,total 42 euros. We hope you address this unfortunate event quickly. Pauline Doucet <image1.jpeg> Taxi receipt <image1.jpeg> Pauline Envoyé de mon iPad …
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Date of experience: October 2017
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Horrible experience. Went on this train in Slottsskogen. The park was closed so the train went on another route, which was fine. We were warned. The awful and very loud music however made the trip torture. 20 awful minutes.
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Date of experience: July 2018
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Nice environment, perfect length of the tour. BUT- return changes wich are outdated wothless bills to foreign toursits. Low. Not using Stinsen train again.
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Date of experience: April 2017
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A quaint journey around the city, great for getting your bearings as the train can nip down alleys where the bus tour can't, part recorded/ part live driver informative commentary, tour taken as part of city card.
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