Arrived at Thessaloniki airport and the driver was late. Called the number on the confirmation email and was informed he was on his way. We were delayed, so I'm not quite sure why he was late as many other drivers were in the arrival halls. This isn't ideal when you've been travelling all day with young kids. To top it off, he then went on to stop for petrol(!!!), which took a good 15 minutes. All we wanted to do was get to the hotel and get our kids settled. Probably wouldn't use it again, to be honest as it wasn't cheap and part of the benefit of using private transfers is to get us to the hotel before the big coach of people arrive. Unfortunately, we got stuck at the end of the queue due to the lateness of the driver! Fine on the way back, on time and no issues.