Dear Lefteris Tr., We respect everybody's opinion and of course anybody who has visited us can express their opinion. However, we cannot accept something that is done in purpose, as if somebody is trying, through malicious means and intentions, to create a negative image of our brand and work. It is absolutely natural that not everybody will be pleased. But still, we know (and you can verify that yourself) that you visited both of our rooms, which have the same wavelength and logic behind the riddles inside them. More so, regarding the 2nd room (the "Explosion" Room, that from what we gathered you "regretted" visiting), it's worthwhile to mention - and you should have respected that, at least - that we serviced you on Sunday 22/03/2015 21:00 while you were late 30-35 minutes from the actual time of the reservation. And correct us if we are wrong, but the consequences fell unto us regarding the rearrangement of the rest of the teams that wanted to play. The right thing from your part would have been, after your exit from the room, to report to us any of your grievances, complaints and / or anything that bothered you. Not for us to learn them through this review. To writ, we are always positive to different opinions and comments, either positive or negative, in order to improve our work. Nevertheless… we cannot accept comments with ill intentions behind, whose sole purpose are to defame us - there is a limit between negative commenting and pure spite. We do not care if this was done with a particular goal in mind or just for your own self - promotion. We are a team that has worked really hard, with love and resolve, in order to provide a new kind of entertainment in the world of Heraklion, without having (?) or trying to make enemies. It's not our purpose to delete or edit the above comment… but to not fool around each other. With regards, The management of EscapeRooms.gr