Eva this page is for reviews for our trip, not a forum for creative writing. Your review is full of fiction and very little fact! You went on a guided snorkel to seek out octopus (you knew what you were going for). Where does the word 'insisted' come into it. He showed you an octopus, it was your free choice to look or not - there was no insisting about it! THERE IS NO CORAL OUT AT LAZARETTA ISLAND - therefore how could it possibly have been destroyed? You even provide a measurement of the fictional destruction! The screwdriver was used to enlarge the hole the octopus was in - THE SCREWDRIVER DID NOT TOUCH THE OCTOPUS. It is beyond my understanding why you use the word 'lure'?! Octopus are places in a bowl of sea water for obvious reason. Captain Nick has a great respect for sea life, more than anyone I know. The best way to teach young adults and children is with hands on exprience, that way you have their full attention and the knowledge he gives stays with them for life. A respect for sea life is instilled within them. This have been proven to us time and time again from comments from parents and from second generation return visitors. We are both conscientious environmentalists and certainly not poor examples on how to treat nature to tourists. Most tourists I have met are well balanced educated adults who already know how to treat the environment. We keep Lazaretta island and the surrounding sea clean and clear of all debri. We have planted trees on the island. We are the only boat in Chania who takes time to look after the environment we work in - we really do not deserve your fictional statements.

Hello Hannah I think of 1 star more as devastation than disappointment and I'm truly sorry your feelings were that strong. We don't market our trips as anything else but exactly what they are (why would we?). We are only responsible for honestly and accurately describing what we do - we are not responsible for how you interpret what is being said to you. Both by e-mail and at the harbour front we are very clear in our description so I am very puzzled how you could possibly have understood anything else. After being in business over 20 years and out of 1,170 reviewers on TA you are the first to have misunderstood what is clearly being said to you - I'm afraid we cannot take responsibility for that. Our 1 hour trips are approx 30 mins for sailing and sightseeing and approx 30 minutes we stop and do a fish show under the glass while those who want to can swim. On our 3.5 hour trips we spend approx 1.5 hours sailing to the islands sightseeing and approx 2 hours on the little island for swimming and snorkelling. We find both swimmers and non swimmers generally completely enjoy our trips and we are honest in our description.

You are completely entitled to your opinion Zoi which I respect and its what TA is for. I do however take exception to a couple of points. Our sales lady, Nicole, has been with us for many years. If there is one thing she is not its pushy. We have literally had thousands upon thousands of people she has dealt with over the years and not any one of them has every said this of her - they have infact often complimented her and said the opposite. I know her character very well and she has never been pushy as you describe. Our trip was like a conveyer belt? You have really lost me here. If there is one thing we are known for its the individual attention Captain Nick gives to everyone who sails with us. No literature exists on our boat at all encouraging anyone to do anything - I really don't understand this comment. Yes Captain Nick does encourage people, especially children to interact with sea life such as octopus and starfish. As far as I am aware neither of these two species are endangered and we are very careful not to damage them in any way. We consider this educational and of great interest to children and not at all damaging to marine life as you describe. We believe it actually teaches children to be more aware and considerate of sea life.