ANENDYK Ferries

ANENDYK Ferries, Chania Town: Hours, Address, ANENDYK Ferries Reviews: 4/5

ANENDYK Ferries
4
Monday
9:00 AM - 2:00 PM
Tuesday
9:00 AM - 2:00 PM
Wednesday
9:00 AM - 2:00 PM
Thursday
9:00 AM - 2:00 PM
Friday
9:00 AM - 2:00 PM
What people are saying
Unbearable behaviour
Jul 2019
GET AWAY FROM THIS COMPANY, which by the way is quite expensive. PAY LOCAL TAXI SERVICES which are quicker, cheaper and at least respectful. Our experience today has been the most frustrating, provoking and infuriating we have ever seen in our entire life, and we have traveled quite a bit. We took the ferry from Sfakia to Agia Roumeli at 13:00. We were told the last ferry from Agia was at 5:30pm, stopping at Loutro at 6:15pm and then wait 45min until 7pm, the last ferry from Loutro. With this in mind we were planning to quickly look around Loutro on our way back. We stopped at 6:15pm at Loutro and we were about to get off the ferry, as well as other tourists walking downstairs and prepared to leave using the stairs on the right. We didn't even move because there was a barrier and nobody told us anything about what to do, just no way around and up you go. We looked for someone from the crew to talk to, explaining our situation previously to other workers wearing blue T-shirts, just looking for an explanation about why we weren't allowed to get off. We were guided to talk to what I think was an officer. She (the officer) came to us behaving very rudely and in a defiant attitude, saying that if we didn't hear the speakers when they supposedly announce our arrival at Loutro. She treated us as if we were stupid and almost shouting at us. The behaviour of the officer was such that she literally said "go f*** yourself" crossing her wrists in the face of my girlfriend, who was flipping out and very infuriated. Then she left, without an apology leaving us on the phone with someone from their office and ignoring us as if we were rubbish. Literally shocking and the least professional we have seen by far. People are fired for less than this and at no time we insulted her. We had to look for her on our way out after all that, and she was about to leave until we reached to her and said "this is it then?" after she replied "yes, this is it" with no trace of giving an explanation or apology. We asked for her plate number and name, something we will use to submit a formal complaint using the ECC service. Completely unacceptable, this person shouldn't even be allowed to work having the behaviour of a teenager.

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Tours and Tickets

4.0
99 reviews
Excellent
43
Very good
27
Average
18
Poor
3
Terrible
8

Alberto
1 contribution
Unbearable behaviour
Jul 2019 • Couples
GET AWAY FROM THIS COMPANY, which by the way is quite expensive. PAY LOCAL TAXI SERVICES which are quicker, cheaper and at least respectful.

Our experience today has been the most frustrating, provoking and infuriating we have ever seen in our entire life, and we have traveled quite a bit.

We took the ferry from Sfakia to Agia Roumeli at 13:00. We were told the last ferry from Agia was at 5:30pm, stopping at Loutro at 6:15pm and then wait 45min until 7pm, the last ferry from Loutro. With this in mind we were planning to quickly look around Loutro on our way back.

We stopped at 6:15pm at Loutro and we were about to get off the ferry, as well as other tourists walking downstairs and prepared to leave using the stairs on the right. We didn't even move because there was a barrier and nobody told us anything about what to do, just no way around and up you go.

We looked for someone from the crew to talk to, explaining our situation previously to other workers wearing blue T-shirts, just looking for an explanation about why we weren't allowed to get off. We were guided to talk to what I think was an officer.

She (the officer) came to us behaving very rudely and in a defiant attitude, saying that if we didn't hear the speakers when they supposedly announce our arrival at Loutro. She treated us as if we were stupid and almost shouting at us. The behaviour of the officer was such that she literally said "go f*** yourself" crossing her wrists in the face of my girlfriend, who was flipping out and very infuriated. Then she left, without an apology leaving us on the phone with someone from their office and ignoring us as if we were rubbish. Literally shocking and the least professional we have seen by far. People are fired for less than this and at no time we insulted her.

We had to look for her on our way out after all that, and she was about to leave until we reached to her and said "this is it then?" after she replied "yes, this is it" with no trace of giving an explanation or apology. We asked for her plate number and name, something we will use to submit a formal complaint using the ECC service.

Completely unacceptable, this person shouldn't even be allowed to work having the behaviour of a teenager.
Written July 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

travel2dive
Austin, TX320 contributions
Used to do part of Samaria gorge in reverse
Jun 2019
My family wasn't up to the challenge of spending 8hrs hiking the whole Samaria gorge so we decided to do the reverse hike instead and took the ferry from Hora Skafion to Agia Roumelli where the Samaria gorge ends.
The ferry was comfortable, on time and cheap (12 euros roundtrip). We did find ample parking space in Hora Skafion.
Written July 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Peter S
Northallerton, UK990 contributions
Great ferry service for the independent traveller.
May 2019 • Friends
These ferries (there are four of them) are really convenient for independent travellers - they get you to villages and taverns that can only he accessed by mountain trails. Good value as well.
Written May 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

David R
Janesville, WI9 contributions
Borders on Cruel
May 2019
Ferry is clean and pleasant.

But the guy directing cars on the ferry was insulting and rude. It was the worst treatment I’ve had in Greece, where I have traveled several times over the last 30 years.

Unfortunately, ferry or boat is the only way to see the southern coast of Crete as there is no single road that runs along that side of the island.

Fortunately, the views of the coast are beautiful, and it’s a thrill to spend a couple of hours on the Libyan Sea. So once your on board it’s fine. Until you have to go get your car again!
Written May 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

LancashireYiannis
Lancashire, UK29 contributions
Still going strong
Jul 2018 • Couples
The best way to see the Soutj West coast of Crete is by this classic ferry - Samaria I fantastic views all the way from Paleochora to Hora Sfakion. The return journey is a long day but well spent.
Written July 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Dalle1985
Esbjerg, Denmark181 contributions
Beautiful trip!
Sep 2017 • Couples
We sailed with the Samaria I ferry from Agia Roumeli to Soulia, and I would say that the ferry ride itself is not that great. Only wooden benches and no shops onboard, but you won't have time to use nice seats or a shop on the 50 minute ride anyway, as you will be too busy enjoying the view.
Written September 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Daniel S
Bellinzona, Switzerland58 contributions
Even if going nowhere, take it for the scenery!
Jul 2017 • Family
A ferry/boat is the only way to some villages, or an easier way to get from Chora Sfakion further west, without driving all the way back to Chania, and down south again.But even if going nowhere, a non-expensive cruise to see the amazing coast line, and stop at some tiny villages.
Written July 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Yali L
1,892 contributions
Very Nice
Jun 2017 • Friends
It is very nice. It would be even better if there are announcements to tell the passengers the names of ports, so they are clear where to get off. Also it would be great to add one or two times a day. Most of the people who walk the Samaria Gorge have to wait for 4-5 hours for the ferry.
Written June 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

George Tsampas
Chania Town, Greece1,277 contributions
Absolutelly satisfied
May 2017 • Family
The ships are always on time. You will always find somewhere to sit, as the ships are big enough. You can also find something to eat or to drink at normal prices inside.
Written May 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

AHeadFullOfDreams
Chania Prefecture, Greece270 contributions
Good ferries
Oct 2016 • Friends
Good company! Ferries always on time. The ferries are very clean. The prices at the bars are quite fair and with a good choice.
Written April 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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