Park and National Palace of Pena

Park and National Palace of Pena

Park and National Palace of Pena
4.3
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Duration: 2-3 hours
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Admission tickets
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$32.24
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  • Camilla
    Milan, Italy132 contributions
    3.0 of 5 bubbles
    The place itself is pretty stunning, but god the organization. To reach the entrance you have to either walk (unpleasantly) or pay for a taxi/uber/tuk tuk (I would recommend to get a bus or go there with a guide). Once at the gates you have to walk another 10 minutes: BEWARE, your scheduled time is related to your entrance in the actual palace, so consider arriving at the gates at least 30 min in advance (10 min walking + immense queue). Inside it’s a long queue… they should sell fewer tickets, it’s a slow, long, one way path, which could be pretty annoying. And it’s CROWDED (been in September during the week). Very poor organization since many details are NOT available when you purchase the tickets. I’m so sorry because the place is amazing, but it’s very poorly managed.
    Visited September 2024
    Traveled as a couple
    Written September 18, 2024
  • sokolalene
    Bergamo, Italy3,568 contributions
    5.0 of 5 bubbles
    This was my second time in Sintra. The first one was 10 years ago, during a tour of Portugal, now on my own. We arrived from Lisbon by train. They run frequently - literally every 15-20 minutes from Oriente and Rossio stations, and also in the opposite direction. The journey takes about 50 minutes. We didn’t buy tickets - travel is free with a Lisbon card. Near the station, buses are already waiting for tourists, taking them up to the palace. The price is not small - 13 euros, to be honest, I thought it included entrance to the palace. But no, just a bus. In short, a tourist scam of pure water. So it is better to look for alternative transport, especially if there are more than 2 people. Moreover, the bus takes a very long time up, going around all the outskirts of Sintra, well, to make it clear what you paid for, the way back is 5 times shorter with a stop in the center of Sintra, so if you have other palaces in your plans, then further either on foot or by regular bus. Also keep in mind that these buses run until 18-30. While we had dinner after visiting Quinta Regaleira in the city center, their working day ended and a local regular bus brought us to the station, and did not take any money for the trip. Now to the palace - be sure (!!!!) to buy tickets online in advance, otherwise there will be at least a rather large queue, and at maximum you may not get into the palace at all, especially inside. When we “lost” our bus tickets and moved into the general (considerable) queue, I immediately went to the website to purchase tickets, where it turned out that we could only get to the chambers that day at 17:00 (the clock was 11:30 ). They scored both for the rooms (not in vain, we later saw these queues to enter in the heat, in April we were greeted by real summer in Portugal), and for the discount due to the Lisbon card. I quickly bought tickets and we went for a walk. The castle is beautiful, unlike anything else in the world, but either the heat or the huge crowds of people (a weekday, mid-April, it’s hard to imagine what it will be like there in the summer) blurred the impressions a little, but we had great fun walking around the park We walked for a couple of hours - shade, water, camellias and... When asked what she liked most about Sintra, my friend answered without hesitation: “Toad and strawberry.” We found these impressions precisely in the park of the Pena Palace. By the way, I don’t recommend spending money on an internal transfer to the palace - the climb is not difficult, with beautiful views. And we went down through the park and came out on the other side - where the bus makes its first stop near the Castle of the Moors. We didn't wait long for him, he took us quickly to the center, and then we went on our own, with our legs.
    Visited April 2024
    Traveled with friends
    Written April 27, 2024
  • claudio d
    Viterbo, Italy45,106 contributions
    5.0 of 5 bubbles
    There is little to say, given the fame it has achieved, certainly deserved for the evocative views it offers, for the slightly Arabic and slightly fairy-tale shapes, for the bright colors and the rich decoration. The best of itself is outside, that is, the tour of its terraces and courtyards, where in every corner you are tempted to take a photo. Once you have entered the park, if you have the full ticket (which costs 20 euros; with 10 euros you can only see the park and the external building but not the terraces) you can freely wander around the courtyards, walkways and terraces (and also enter the chapel) while to see the internal spaces you must have already booked a time slot among those available and you cannot go astray (I recommend booking online, so you also get a small discount, and possibly choosing one of the early hours to avoid the inevitable crowds at peak times); regardless of the time booked you will find yourself immersed in the group of your visiting time, walking in line along the route as if you were in procession. In any case, in my opinion, more than the interiors as such (with some exceptions such as the cloister) what is interesting in the rooms are the furniture and furnishings. I reiterate, however, that the most scenic part remains the exterior of the building. The vast and wooded park should not be overlooked, which has its attractions, with various pavilions, lakes, streams, bridges, plants of all kinds, characteristic corners, longer and shorter itineraries towards panoramic points, and glimpses of the building. You can get to the latter on foot (but it's all uphill and takes about an hour; even more if you start from the station rather than the centre) or you can take bus 434 (in addition obviously to the usual taxis, tuc-tuc and uber) which will take about twenty minutes/half an hour but try to take one of the first rides in the morning to avoid the crowds and to try to make the journey seated. The day ticket is expensive and you will hardly use it conveniently unless you do a tour de force to see all the palaces of Sintra in one day, particularly if you also want to go to the Monserrate palace (the National palace and the Quinta da Regaleira I'm in the center). As an alternative, you can therefore get a return ticket or a one-way ticket and get off on foot (convenient solution if you have also chosen to visit the nearby Mori castle, which I recommend, and from which the convenient Cammino di Santa Maria starts which takes 25 minutes to descend in the center of Sintra). Please note that bus 434 stops at the ticket office of the building and from there to get to the building you still have to walk a bit inside the park (about 500 metres, uphill), or alternatively take the shuttle (also for a fee!).
    Visited April 2024
    Traveled as a couple
    Written May 3, 2024
  • Margaret F
    Stirling, United Kingdom105 contributions
    3.0 of 5 bubbles
    Let me start by saying we had a very good day in Sintra despite the fact it was windy with very heavy showers. And granted nothing looks its best under these conditions.The palace's architecture is lovely and I have no doubt the views are amazing when it isn't misty and pouring down but in all honesty the outside the palace and the toilet areas we visited are sadly neglected and desperately in need of attention and a coat of paint. For me black mold and  walls bare of paint doesn't conjure up my idea of a fairytale castle - maybe my OCD kicking in!!!! We took an early train from Rosso station to Sintra - it takes about 45 mins. I would suggest the 8.10 am or 8.40 at the latest to avoid very very long queues for the attractions in Sintra.  Once we arrived in Sintra station we made our way to the local bus stop just outside the station. The bus is mainly advertised as a hop on hop off which costs around 14 euro but as we were only going to Pena and back to town we bought a single for 4.50 euro up and another at the top to come down. Unless you are particularly keen to walk up very steep narrow roads I would advise against trying to walk up or even down the mountain although I believe there is a forest pathway.  Also BEWARE! A man stopped us on our way to the bus stop. He asked if he could help us and then proceeded to tell us he would take us up to the palace for 10 euro each but leave us the mountain to walk down. We declined his offer. The walk down is not the 25 mins he stated -  I read 45 mins  with lots and lots of steps.  It may well be a pleasant walk on a nice day and if you have the best part of an hour to kill. The bus drops you close to the gate of the palace but be aware that once inside the gates it is a fair climb up to the actual palace. We managed the climb ok but if you have any health or mobility issues it may be best to buy a ticket for the shuttle bus which unfortunately means yet another queue!!! Sintra itself is a pretty  enough little town but even around 11am/noon and with terrible weather it was very busy. Do look out for the wee place at the top of the steps selling samples of Ginjinha served in a chocolate cup. It's amazing.!!! The port sample comes in a small plastic cup its nice but the Ginjinha was our favourite and I love a nice port. Because of the weather our visit was shorter than expected so we decided to catch the train back to Oriente station and visit the Oceanarium in the afternoon. All in all we were on the go for 10 solid hours and we stil had to shower and change to go out for dinner. It was a very nice day despite the weather.
    Visited October 2024
    Traveled as a couple
    Written October 12, 2024
  • Jarmo L
    Helsinki, Finland315 contributions
    5.0 of 5 bubbles
    Fact: Tickets have time slots and being late is not tolerated. If your ticket says e.g. 9.30 am, you need to enter the palace interiors between 9.30 and 9.59. Opinion: If you know when you are going to visit, buy the ticket in advance from the website, it is also cheaper. Facts: Train from Lisbon to Sintra takes around 40 minutes and costs for example 2.40 euros with CP app or 2.00 euros with Navegante travel card. You can reach the palace from Sintra train station by walking, bus 434 or private transportation (taxi, tuktuk etc.). One way bus ticket is 4.55 euros, cash only. Driving yourself is not recommended. The palace is located 390 meters higher than the train station and the walking distance is 2.5 - 3.0 kilometers. Opinions: I walked up and took the bus down, as the bus was not running early enough for me. Walking took me 1 hour 40 minutes with breaks, so I recommend reserving two hours to not make it too stressful, unless you want to do it as an exercise. The route is mostly clear and marked but do your research beforehand and use e.g. Google Maps to make sure that you’re going in the right direction. There are at least two different walking routes, I did the Caminho de Santa Maria route with thorough planning beforehand. The walk was doable, but if you have any doubts about your stamina or mobility, or the weather is too warm, don’t walk. Facts: There is still a steep hill to climb from the palace grounds entrance gate to the actual palace, so be at the gate at least 30 minutes before your time slot. There is a shuttle bus available, price is cheaper when you buy it online. Opinions: I took the shuttle up and walked down. Those who walked up did not look happy with their choice. I think the shuttles leave every 15 minutes, and the walking time up is between 10 and 30 minutes, so you might beat the shuttle in time, but my suggestion is to save your breath for the palace. Fact: When you reach the palace itself, there is a queue to enter the interiors. Those who have ticket to the next time slot can join the queue (look for the sign), others need to wait elsewhere. Opinions: Like many are saying, the palace is more interesting from outside than inside, but if you came this far, why not go inside too. I had the earliest time slot on a Monday, so it was not too crowded yet. The palace is definitely worth seeing! Facts: There are free toilets at the entrance gate and at the palace.
    Visited June 2024
    Traveled solo
    Written June 26, 2024
  • Edurne S
    8 contributions
    4.0 of 5 bubbles
    A very nice place to visit, if you go to Sintra, you have to enter the Palace. We walked up from the park to the Palace, inside the little forest there. You can also walk along the road, which is straighter and there are no stairs, everything is more of a ramp. You can also get on the bus or by tuk tuk, which is where we got on (for the second time) and what I recommend, because the driver explains a little to you (which is appreciated and so you know more about the place and the history that there is behind) and you see everything better. It costs the same as the bus more or less, we paid €5 per person in the tuk tuk. And Nuno, our driver, was super friendly and told us things of interest. (Then we called him to pick us up). For the palace, something we didn't know, you have to buy a timed ticket to the palace. That is, you can enter the enclosure, so to speak, but to enter the palace that is higher up, it is at the time you reserved when purchasing the ticket. You can buy it once you arrive at electronic ticket offices or buy them online. I recommend the second option, since we bought it once there and had to wait 2 hours because they were sold out by the time we arrived. You do have to keep in mind, depending on the time you have the entrance, that from the bottom, the park, to the top, the palace, it can take more than 1 hour. (Depending on the pace, the route up, photos and more... I recommend going with plenty of time so as not to be in a hurry, and above all with good footwear) once inside, until the time of entry to the palace (if you arrive early), You can walk, take photos and visit a lot of places. We arrived almost just to enter the palace and left the surroundings and the lakes for later, which I also recommend visiting before leaving completely. (Once inside, you have to see EVERYTHING). And above all, if you can take a guide or a tour or something like that to explain it to you, you will like everything much more, because you will understand more things, more history, and it will become much more interesting.
    Visited March 2024
    Traveled with family
    Written March 22, 2024
  • Anthony
    New York City, New York1,101 contributions
    5.0 of 5 bubbles
    This palace is fabulous and a worthwhile day trip from Lisbon. The colorful exterior is the highlight with architecture that makes it look like an imposing castle. The interior however was more modest and less overwhelming. And unfortunately, despite timed tickets, the interior was crowded and ended up being a one-way path following crowds that often consisted of large tour groups. Photography is allowed both outside and inside the palace. Tickets are required to visit either the park or the interior. Visits to the palace’s interior require a timed ticket. We bought our tickets in advance to ensure we got an early time slot. Note that the time slot is to enter the palace and not the grounds of the park. From the park’s entrance, give yourself at least 30 minutes to either walk uphill to the entrance or take the shuttle if you bought the optional shuttle ticket. The shuttle buses were pretty compact and crowded though. As the gates opened at 9:00am, we opted for the 10am tour so we had a more relaxed trip to the entrance. Once you enter the palace, there is no restriction on how long you can stay. You can purchase an audio guide separately to use on your own phone. However, the app was unstable on our Android device and we found it challenging to listen to everything with all the crowds moving along. Would suggest bringing headphones with you to make it easier. Close to the entrance of the palace is a building that houses a gift shop on the bottom floor, a cafe on the second floor, and a snack shop on the top floor. We ended up eating lunch at the cafe which we found acceptable, though hot dishes were not available until a little after 12:00 pm. We did a lot of research on how to arrive here from Lisbon. The original plan was to take the train from Sintra and then take the 434 bus from the station up to the palace. However, we read many horrible reviews about the 434 bus including overcrowding, long waits, and poor service. Even though we were visiting at a quieter time of the year, we opted to not take our chances and instead took an Uber directly from central Lisbon to the palace’s entrance. The trip cost less than 30 Euros and took around 40 minutes with only some traffic as we arrived closer to Sintra. As we were waiting for the gates to open, we noticed at least 4 more ride shares dropping people off, but no sign of the 434 bus. We were concerned about how we would leave, but managed to quickly snag an Uber from the park’s entrance to our next stop at the National Palace of Sintra, which is close to town and walkable to the train station. Note that Pena Palace is up on a hill and is chiller than Lisbon. An extra layer or scarf was needed in November.
    Visited November 2024
    Traveled with family
    Written December 26, 2024
  • mat_mak
    Tokyo Prefecture, Japan5,974 contributions
    5.0 of 5 bubbles
    The building features a colorful exterior and beautiful interior, which can be said to be the highlight of Sintra tourism. A reservation is required to visit the interior, and although I made a reservation online the day before, I was only able to get the 4pm slot. It seems that you can get a 15% discount if you make a reservation online three days in advance, so if you have already decided to visit, I strongly recommend making a reservation in advance. The Peña Palace is in a different area from the other attractions, and it takes about an hour by bus from the station to get there on a winding road with heavy traffic. It also takes 30 minutes from the entrance to the starting point of the tour inside, so it is better to leave Sintra Station 90 minutes before your reservation time. Inside the palace, there are rooms with beautiful Islamic-style geometric tile decorations, rooms with Gothic decorative decorations, and a girly tea room with a strawberry pattern interior. The combination of these things is a mix of various tastes. There is also a long line from the entrance to the entrance for the time slot, and inside. It's not easy to get there, so it's probably best to allow at least 2 hours for just touring the interior. The bus fare from Sintra Station to the Pena Palace was 13.5€ round trip, and there was no option to buy just a one-way ticket. The minibus from the palace entrance to the entrance for the internal tour was 3€ one way, and it was a pretty steep climb, so it would be much easier if you could just get on the bus to get there.
    Visited May 2024
    Traveled with family
    Written May 6, 2024
  • Fabisanches309
    Sao Paulo, SP333 contributions
    3.0 of 5 bubbles
    Nice place, but getting up there is awful. We went by train from Lisbon to Sintra and it was quite quiet, but with a crowded train. Arriving in Sintra you have to take a bus for 13,50 euros and stay in a huge queue until you enter. They sell as being a "hop on hop off" but in fact it is a bus that saw stopping in the tourist attractions, but without any information. There are Tuk tuks and other services that are also rising, but we're worried about security. What happens is that the traffic to the rise is terrible, and by what we saw there are even demonstrations from the local population against the excess of vehicles going up and causing a CAOS in the city. Pay attention to the scheduled time of your entrance to the Castle, as we thought it would take time, but we had to run to enter and left after we explained that we were not informed at the entrance to the park and neither at the purchase of the entry restriction outside the scheduled time. Also, prepare to climb a lot until you get to the palace. The palace is beautiful, but I'd say it's more beautiful on the outside than on the inside. The center of the city is worth a visit, without much expectation.
    Visited December 2024
    Traveled with family
    Written January 13, 2025
  • Huaxteca
    Oinville-sur-Montcient, France11 contributions
    3.0 of 5 bubbles
    We went up on foot from the station: sporty but very pretty, but very poorly indicated. Turn right in the climb where there is a sign "danger". This is the right way. Being well put on, it goes up dry and it can slip if it is wet. Upstairs, around 11am, a crazy world!!! We have followed the advice read here: avoid automatic cash registers, less people at traditional cash registers, it goes faster. You have to pass the queue for the automatic checkouts and you will see a sign saying “entry without ticket”, the classic checkouts are just after on the right. we visited only the park, (accessible to the first terrace of the castle) magnificent, huge, plan the pic nic. Few people in the romantic alleys and small corners of the park. The chalet is worth a look but everything will have to go up in the opposite direction because the exit to the chalet is very dangerous on foot and no bus on this side. To get back down to the station, surprise, impossible to buy a single bus ticket, I confirm that the purchase of a 24h ticket at 13€50 is imposed. We found a lady who drives tourists in her van for 5€/pp. it seemed “regular” with a Sintra tourist guide number displayed on the windshield. Tip: if you are team hiking, plan the pic nic because once at the castle there is the restaurant (12€50 per plate of cod parmentiere ). Otherwise have lunch in the center, dish of the day around 16 €, then go for a walk. There were significantly fewer people when we left around 3:30 pm.
    Visited February 2025
    Traveled with family
    Written February 19, 2025
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Marianna D
1 contribution
1.0 of 5 bubbles
Feb 2024 • Couples
The choice of day was certainly not the best (given the rain and the thick fog that didn't allow you to see beyond your nose), but, despite everything, we were excited to visit it. Not having paid for the transfer (the van that takes you to the top of the castle not included in the €20 ticket) we went up on foot. Once we reached the top we decided to stop for refreshment given the rain we had received, but the only place where it was possible to stop and sit was the self-service restaurant (the café only has outdoor tables which are impracticable with the rain ). There was a kilometer-long queue there given the slow service and they only sold hot dishes and desserts (not snacks, sandwiches or anything else). Furthermore, the prices of the main courses were not displayed anywhere, the only prices displayed were those of fruit and desserts at the end of the self-service line, which were surprisingly low (a large bowl of fresh fruit salad €2) and which made people want to buy them. , thinking that the rest of the prices were also in proportion. On the other hand, a very small plate of overcooked pasta with some vegetables costs €11.50. Given the queue, the stop lasted much longer than expected and when we arrived at the castle entrance they told us that we had exceeded our ticket time. Now it was certainly our inattention but the fact that there was a time limit for entry is not indicated on the ticket, nor written clearly anywhere. It seems that it appears written on the machine when you buy the ticket but honestly we thought we looked carefully when we made the purchase but we don't remember it. The boy at the entrance sent us to one of his colleagues at the shop where we explained the situation and also the fact that we had wasted time in their restaurant due to the queue. But he didn't bat an eyelid and told us that if we wanted we could book another time slot with an addition of 10 euros. At that point we left not only the castle but also Sintra. It is clear that not only is everything done in such a way as to extract money from tourists but the service and courtesy are terrible. The castle and the park will probably be very beautiful (maybe I recommend avoiding it in the month of February) but for me it's not worth it for such a treatment.
Google
Written February 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

R.C.
11 contributions
2.0 of 5 bubbles
Oct 2023 • Couples
We left Lisbon by train to visit Sintra. As soon as we arrived we took an Uber (it costs much less than the tuk tuk) to get to the property. Unfortunately the journey took a little longer due to traffic. Once we arrived we found an immense queue of tourists, fortunately we had bought the tickets online so we went in straight away to see the outside part. We had the visit at 12:00 to see the inside of the castle, but due to traffic we arrived half an hour later. The security asks us to go to the ticket office and change the visiting hours since the twelve o'clock visitors were no longer allowed to enter. I explained the situation at the ticket office and they told me that they had space much later with an additional cost of €6.50. I insisted on having entry at no cost since I had already bought the tickets online, but nothing. In the end we gave up because we had so many plans and couldn't wait until later for the internal visit. For those who want to visit the inside of the castle, I recommend buying tickets online in order to avoid the queue, and above all to go early so as not to lose money.
Google
Written December 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Miriam
Leon, Spain63 contributions
4.0 of 5 bubbles
Aug 2023 • Friends
It is one of the obligatory stops. Firstly, to get to Sintra, the cheapest is the train and for this you can use the viva viagem card in zapping mode (€1.90 each way) or simply with any other card, reloading the single ticket to go and return (€2.50 €/way), there is no round trip ticket. In the machines to recharge/obtain the different cards you can check the remaining balance.
The train leaves from the Rossio central station (all trains to the north of Lisbon leave from there) and takes 40 minutes to the Sintra train station, from where the buses leave for the Da Pena Palace and the rest of the palaces. The cost of the bus is €12.50/person and they make the up and down route. But sometimes, when you only visit one or two places, it is much cheaper to take an Uber or bolt. I paid €5.08 for a bolt for two people to the palace.
It is advisable to buy tickets through the official website since there is a long line at the entrance to the park, and note that first thing in the morning there are fewer people but the characteristic mist that Lisbon has also forms and does not allow you to appreciate the beauty of the exterior of the palace.
As for the interior of the palace, as you enter you have to follow the signs or directly follow the people because you cannot visit it on your own, there is a marked route that you have to follow. Once outside you can go through the different areas of the palace.
Google
Written November 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rocco C
Fidenza516 contributions
5.0 of 5 bubbles
Aug 2023 • Family
Visited in the middle of August, it is worth it as it is well preserved and quite unique. The visit of the interior takes about an hour and you have to follow the flow of people, it has several rooms with furnishings from the eras in which the rulers stayed there. The exterior, the courtyard and the walkway can only be visited if you also have a ticket for the interior. We recommend booking your ticket online and selecting the early morning times, the risk is to still find the morning fog (like in the late afternoon) but the queues are fewer than in broad daylight. There is a bus inside the gardens to go up to the palace but it is expensive, on foot it is an uphill walk of about 500m from the entrance. To get to the entrance to the gardens (and to return to the center of Sintra) we used an Uber, there were 4 of us and it was the fastest and cheapest way.
Google
Written September 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adrian G
Bucharest, Romania668 contributions
2.0 of 5 bubbles
Dec 2024 • Couples
My review and score are for the overall experience that is offered to visitors, which is disappointing.

The good part first - the palace is beautiful on the outside and the location is impressive on top of the hill.

Once you buy a ticket for 20 euros, you expect at least a good and well organized visiting experience if not a world class one, considering that the price is up there with some of the most expensive attractions in Europe, where the visits are run in a professional way.
This was my second visit in 8 years but the first time I did the tour inside.

After purchasing the tickets, we went up the hill for a short and pleasant trek, but when reaching the entrance we had to wait in a long queue with all the other visitors who had tickets booked for the same entrance time.
300 tickets are available per each 30 minutes timeframe, which means a huge number of people will visit the interior part staying in a long line, waiting for a quick peek in every room before being hurried forward by those waiting behind.

Taking into account that the inside corridors and rooms are quite narrow, considerably less tickets should be sold in order to allow for a good experience, but probably profits are more important.

Also I noticed there were places marked for audio guide narration, however there were no audio guides offered. Anyway, we wouldn't have had any time to listen to the audio guide in the long visiting queue.

We were asked to show the tickets 3 times, first after the vending machines and then 2 more times when entering the palace. Why is this necessary? Can the palace management not find a better way? They might look at some other landmarks with lots of visitors for ways to improve the visitor experince, for example the Colosseum, Vatican Museums, Sagrada Familia, Louvre in Paris etc.

If this is how the palace visit was in mid December, which is off season, I don't want to know what it would be like during the full tourist season.
It is a real pity that such a wonderful palace does not offer its visitors what it should. Do yourself a favor and go visit Montserrat Palace or Quinta da Regaleira instead when in Sintra
Written December 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cover86
Bologna, Italy35 contributions
3.0 of 5 bubbles
Aug 2023
the building is beautiful but everything else was very badly organised, in my opinion... for us it was a stressful day which partly took away the beauty of the trip so I'm writing some tips which perhaps can be useful to everyone so as not to repeat our mistakes. .
1) I highly recommend purchasing an entry ticket online (you choose the time) and also a shuttle ticket if you don't want to walk from the park to the palace; this way when you arrive you only have to queue to enter and not also queue to purchase tickets
2) car not recommended, we had a rental car on a tour of Portugal but we didn't know where to put it. in the end we left it far away along the road and set off on foot but it's not feasible, luckily we then met a tuk tuk
3) tuk tuks are comfortable but can only be taken at a specific point (the return trip is not the same) and the cost is 20 euros to get on + 10 to get off (total for two people9
4) they say the bus is the most convenient way to get on but we met 2/3 of them along the way that didn't stop because they were full so maybe I advise anyone who wants to take it to take it from the terminus which is in the station
5) many also tried to contact uber but they were also full

I would probably say not to go in August but if you have no alternatives perhaps take into account everything written above and organize yourself as best you can..
Google
Written August 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marisa G
10 contributions
1.0 of 5 bubbles
Sep 2023 • Family
The price to visit the palace is abusive: €14 for the ticket + €12.50 for the bus that takes you to the grounds + €3 for another bus that takes you from the grounds to the door of the palace. The buses are full, they make you stand if it is full after paying a lot. Once you have queued, you have to follow the line and you cannot visit at your leisure, there is a cordoned off circuit to follow. To make matters worse, there was tremendous fog that did not allow us to see the outside well, and on the way out there was wind and rain. An all-day odyssey. For us very disappointing. A shame because the palace should be beautiful in good weather, but too many people make it lose its charm.
Google
Written September 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jj3004
101 contributions
5.0 of 5 bubbles
Aug 2023 • Couples
Essential visit if you go to Lisbon. Impress yourself with a palace with very beautiful panoramic views. The tour inside the palace is recommended.
In the morning you can take the train from Rossio early (45 minutes), the journey is included in the Lisbon card or you can buy the tickets there at the ticket office or at the machines.
When you arrive at the station, to get to the palace it is painful, you can take Uber (less than 10 euros) or Tuc Tuc (more expensive, 15 euros per passenger, you can negotiate, but it is another experience and it stops along the way to tell you what you see, Castelo dos mouros, views of the city, etc.). Difficult to get there by public transport.
It is essential to buy tickets in advance, and the first hours are usually reserved if you have not done so well in advance. The best option is to enter first thing in the morning and then be able to visit Quinta Da Regaleira (it is also better to buy a ticket online, you can go by Uber from Palacio do Pena to Quinta da Regaleira for 4 euros). In the palace it's a shame there is an entrance slot every half hour, and they only let you enter that space that you have reserved, don't try at another time because they don't allow entry. Being elevated, even though it is hot in Lisbon, it is nice to bring something to keep you a little warmer. Check the change in temperature from one place to another.
There is a Sintra - Cascais combination, but if you do it on your own it is quite difficult to visit Sintra and Cascais on the same day due to the queues at the palaces, transportation and opening hours.
You can dedicate the morning to visit Palacio da Pena by entering first thing in the morning and you can have finished the visit at 11:30-12, have a drink in the palace cafeteria with views of the entire mountain, recharge your batteries and then go directly to Quinta da Regaleira where the visit is somewhat longer (between two and three hours). Then if you have time you can see the National Palace of Sintra, already within the urban area of Sintra.
Google
Written August 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bernard V
1 contribution
1.0 of 5 bubbles
Sep 2023 • Family
In the 6 years we have been living in Portugal, this is the worst experience we have had. It's perhaps the worst of my life in this area. The park is magnificent and the palace is very beautiful from the outside. Access is not the easiest but that's not the problem. We purchased tickets online with a 5 p.m. tour time, the earliest available. We are asked to arrive early, no delay will be tolerated.
Being accompanied by slightly elderly people, they arrive around 4:40 p.m., so as not to have to run too much in these steep places. We all line up from 5:00 p.m. and start moving in single file to finally reach the entrance around 5:30 p.m. Meanwhile, people move up in line next to us and we end up understanding that they will be content with the castle courtyards, which is included in the price of the park. We should have done the same.
We finally enter the castle... still in single file. And this will be the case until the release! No way to choose your pace. We wait between rooms and have to run at a run once inside, because everyone is getting impatient and angry, urging us to move forward. If you don't like crowds, run away! If you want to take a breath of covid, now is the time, you have your chances! The furniture is superb, but no time to read the little explanatory text that talks about it. Those who have purchased the audio guide can barely stop long enough to listen to the explanations. It's so narrow that they feel pushed towards the suite by the crowd.
For me, in Sintra, you have to do the Moorish castle, the Quinta de Regaleira, the Pena park, but not the palace. Save your energy and money for something else.
Google
Written September 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Astrid
Bruggen, Germany299 contributions
2.0 of 5 bubbles
Oct 2023 • Friends
Unfortunately, Sintra is completely overcrowded. To visit the colorful castle, you should book tickets in advance, as you will be given a time to enter the "inside" of the castle. And then you should definitely be on time, otherwise the ticket will expire. The journey to the castle takes at least 30 minutes by bus from Sintra train station and once you get there, you have to queue for another 30 minutes, even with an entrance ticket. Then it's another 20 minutes up the mountain. This time should also be included in your plans.
Although this location is very beautiful to look at, the impression is spoiled by the many tourists.
Be sure to take food and drink with you, everything is overpriced on site and there is only one kiosk (with a long queue) and vending machines that don't work. There are toilets, but you have to queue there again.
Under no circumstances should you travel by car, there are hardly any parking spaces.
The bus with the numbers 433 and 434 does a round trip, but does not stop at all the sights. Tickets can be purchased at "Ask me Sintra" or directly on the bus (12.50 euros per person).
Google
Written October 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Park and National Palace of Pena, Sintra

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