Our Aer Lingus package holiday used Hoppa Shuttle Connect for our private transfer from Lisbon airport to Sesimbra and back. The return trip to the airport was not good. Whlst we were collected on schedule, that did not give us the two hours arrival before departure that is required - they should have picked us up sooner. The car stank of strawberry vape, btw I'm not anti smoking, I smoke cigarettes myself. The car was too hot. The driver was listening to a live football match on the radio, the commentary got very high pitched & excited which only added to the stress of a retired couple wortied about missing their flight. The clock on the dash was an hour slow. The (young'ish) driver drove too fast & at one point did a scary overtake. Ah just bad unprofessional service. Aer Lingus...find a better transfer company.

Confirmation good, day prior Driver communication good however, on the day of transfer the Driver never showed up or was possibly late and we had to obtain alternative transport. We called and message the Driver with no reply until 18 minutes after our booked transfer time. No refund issued!

Terminal 2 is very bad. Sanitair before checkin is outside in an external temporary mobile toilet home next to the garbage bins. After getting through safety a way to small waiting area. But wait for the end, after the gate-number is known get in a line to enter the kettle area. Before entering the plane you have to get into glass separated lines like kettle to wait for the walk to the plane. Really long wait before entering the plane. Horrible experience, even for a low budget terminal.

I contacted Ziptransfers for a private transfer from Lisbon Airport to central Lisbon for Four adults 4 medium size pieces of luggage + hand luggage also a FOLDING Mobility scooter. Their reply was somewhat confusing as they said that they could not accommodate non foldable mobility scooters or wheelchairs. My request clearly stated FOLDING. I re mailed them to explain however to no avail I am disappointed as I chose Zip transfers as they were top of the Google list and this was to be my first trip abroad with my folding scooter

The rudest most horrendous security staff on earth. They confiscated a face cream that was cleared in London on the way in. When we came back the staff were shouty, throwing belongings around. This is truly a backwater staffed by people without social skills. The cafes are staffed by miserable unfriendly servers. Avoid if you can

Please be aware when you come out of arrivals. That there are scammers operating. We just arrived, myself and my daughter. It had been an early flight and we were both very tired. A guy approached us and asked if we needed a taxi. We said yes. He took us to a car waiting with a driver. We didn’t even have time to ask how much before he was driving off. It was a 20 minute journey and he charged us 150 euros. Yes I know we should have refused to pay but 2 women in a foreign country they saw us coming!!! I’m posting this as I don’t want anyone else to be scammed by these people. If someone approaches you just as you have arrived and asks the same say no.

Because of ongoing airport strikes, my flight was routed via Lisbon. Despite the fact that there were a great number of people in the airport, everything shuts down at 11pm!! Lounges close, elevators are turned off, escalators are turned off, cafes close, and although check in starts at 3am, it is not possible to go through security until after 3,30am. I have travelled a lot, but this was one of my worst experiences ever!! TIP....make sure you don't have to spend time in Lisbon Airport after 11pm!!!

I thought this was a temporary brunch of the Lisbon airport as it looks like more a camping site that an airport. How this is even allowed? I visited Lisbon many times and thankfully I’ve never experienced terminal 2 before even traveling with Ryanair. What is going on here?? There are very very few facilities, the food is terrible , there aren’t seats for the people even if there is clearly the space! And can you charge 9 euro for a baguette with fake mozzarella and tomato also cold??? I’m speechless and I would 100% avoid to choose an airline which flights to and from this horrible place.

I have never experienced such a dreadful airport ,Terminal 2 is like walking into a detention centre or a prison. I do worry that some serious accidents are going to take place in departures. Not enough seating available, not enough food centres ,no enough toilet facilities. The entire place is dirty. Tired people sitting on the ground,on the stairs ,everywhere. This is meant to be an EU member .I will NOT be returning to Lisbon and I really could not advise anyone to visit ,as terminal 2 is dangerous.

Terminal 2 of Lisbon airport is the worst in Europe. There are too many flights and the terminal is not capable to host so many people. People sitting and eating on the floor, not enough space for the people in the queue at the gate. A pure disgrace