Hi June,
How are you?
We are sorry that you did not enjoy your evening of fado.
But, normally our drivers do not accompany our clients during meals, unless our clients invite our driver to accompany them to dinner, since you do not like to dine alone, did you invite our driver to accompany you to dinner? No, did you?
Fado, our national music, which is Intangible Heritage of Humanity, as you were able to see, is sung live, without the use of sound equipment, there are no microphones or speakers, just the voice of the fado singers, which is usually powerful and loud so that everyone can hear, so we are surprised that you complain about the loud sound, but we apologize for the sensitivity of your ears.
As for food, there are always several options, including vegetarian options, we are sorry that it was not to your taste.
As for the part that concerns us most directly, the tour, the car and our driver, I'm glad you liked that at least.
When you return to Lisbon, come and take a tour with us, of your choice, and we'll give you a 20% discount.
We'll be waiting for you