We are a family of 4 including 2 girls aged 12 and 10. We are well travelled and we usually plan and organise everything ourselves, transport, lodging and attractions. We use Travel Blogs a lot for ideas. We spent a full day in Sintra and had planned to visit Palacio Nacional da Pena, Castle of the Moors and Quinta da Regaleira. During the planning phase we realised Sintra could be complicated, the 3 attractions are dispersed over the area, private car circulation is prohibited or limited, parking is a nightmare near the attractions, connections between the various places of interest are not obvious at all and we knew there would be loads of people wanting to do the same thing at the same time. So we decided to use the services of a private guide and Alex from Top Ten Tours was warmly recommended to us by the owner of the apartment where we were staying. Alex was easily reachable via WhatsApp and made us a very reasonably price offer, we consulted other guides or companies we found on the internet and either didn't get a reply or prices that were quoted were a rip-off. Alex made the whole day a real tourist dream. He picked us up early to avoid the crowds and drove us around with a confortable Mercedes van. He guided us through all the places (and from one place to another) with talent and knowledge, Alex knows everything about history and stories, we all had a fascinating day including the kids. There was hardly any queuing as Alex had bought all the tickets beforehand. He stayed with us at least two hours beyond the time originally expected without charging any extra, he just wanted his job done properly and completely. Thank you Alex for a great day.