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Cityrama Gray Line Portugal

Lisbon 1000-304, Portugal
+351213191084
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$87.74*
and up
Óbidos, Nazaré, Fátima and Batalha Day Trip
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$70.68*
and up
Sintra, Cascais and Estoril Coast Half-Day Trip from Lisbon
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$87.74*
and up
Sintra Day Trip from Lisbon
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Established in Portugal since 1963, Cityrama developed its entire business in a sustainable manner through selection criteria with particular relevance to the priority and personalized service for its customers.Together with Grayline, Tours operate in Portugal and islands. These two brands are known worldwide for being leaders in land services and tours. Always try to offer attractions and experiences that help to enrich your trip. We look forward to receive you in your next trip!
  • Excellent16%
  • Very good16%
  • Average13%
  • Poor20%
  • Terrible35%
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Open Now
All hours
Hours Today: 9:00 AM - 8:00 PM
Suggested Duration: More than 3 hours
LOCATION
Lisbon 1000-304, Portugal
CONTACT
Website
+351213191084
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Reviews (631)
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1 - 10 of 326 reviews

Reviewed 3 days ago via mobile

My husband and I spent our wedding anniversary today waiting around trying to get a tour bus in Lisbon by Gray Line city tours. We eventually had to walk to stop number 1 which was quite a hike, by which time we were exhausted and...More

Thank DebbieMcc2014
Reviewed 3 days ago via mobile

We waited at the bust stop at 9am as per the advise of a driver who we spoke to in Sunday who gave us the leaflet. This time was also on the leaflet. We waited until 9.15 no bus. I called the freephone number she...More

Thank juliehammers
Reviewed 3 days ago

In theory, this hop-on, hop- off bus is a great idea. The drivers were amazing as they negotiated the narrow streets filled with traffic and parked cars. Sitting on top of the open air bus was a good way to see the sights if only...More

Thank Amber1937
Management response:Responded yesterday

Dear Amber1937, Thank you for your feedback. Did you inform the driver about the audio guides? Every year, we transport 200.000 tourists and every day we do our best, driving our 30 buses on time. We are sorry that you were not satisfied with our...More

Reviewed 6 days ago via mobile

What a pleasure. We saw most of the city from the bus. The headphones were okay and delivered a lot of information. The busseats were comfortable. All in all very fine trip.

Thank kubbi
Management response:Responded 4 days ago

Dear kubbi, We are very glad that you enjoyed the Cityrama “truly the local expert” Experience! We hope to see again! Kind regards, #FindAReasonToGo #CityramaGrayLinePortugal!

Reviewed 1 week ago

Cost 48hrs tickets Adult = 26 euros/ Child = 13 euros for full 4-line route tickets. Paid extra 20 euros Adult/ 10 euros Child for the open-top bus tour over 25th April bridge to visit Christ Statue. IMO extra tour worth it, as u leave...More

Thank Mel A
Management response:Responded 1 week ago

Dear Mel A, We are glad that you enjoyed the Cityrama experience. Thank you for your review: 4/5! Regarding the audio guide, we are changing the headphones gradually but still are not able to respond to 100% of our clients requests, for this we do...More

Reviewed 1 week ago via mobile

I purchased a 48 hour all lines ticket which I thought was great value. Covered all the main areas & sights & buses were very reliable & consistent pick up times. Stops were clearly marked & audio advised which number stop it was which was...More

1  Thank Jacqueline H
Management response:Responded 1 week ago

Dear Jacqueline H, Thank you for your feedback: 4/5! We are very glad that you enjoyed the Cityrama Hop On Hop Off Experience! Regarding the Audi, can you be so kind to tell us the day you’ve travelled with us and which was the line/vehicle?...More

Reviewed 2 weeks ago via mobile

They don't offer the service that they advertise! The number if buses is not enough to accommodate all the people waiting at the stops. They tell you they have one bus every 25 mins... we waited more than 45 at each stops and when the...More

Thank arcido
Management response:Responded 1 week ago

Dear Sr. arcido, Thank you for your review. Your opinion is important for us, we are always learning with our client’s feedback. We are sorry that we were not able to provide the “Cityrama Experience”. Can you be so kind to tell us the day...More

Reviewed 2 weeks ago

I booked a tour to see Obidos, Nazare, Batalha Monastery, and Fatima. Even though the pickup was on time, the guide was less than stellar. She often spoke in a complete monotone which made everything very dull. In addition, there was very if any actual...More

Thank The_Traveling_Expat
Management response:Responded 1 week ago

Dear Sr., Thank you for your review. Your opinion is important for us, we are always learning with our client’s feedback. We are sorry that we were not able to provide the “Cityrama Experience". Can you be so kind to tell us the day you’ve...More

Reviewed 3 weeks ago via mobile

Disappointing tour. Bus was twenty minutes late picking us up at hotel. Then we were driven about 2 kilometers and were told that we would have to get off bus, wait/stand 20 minutes and board a different bus for our Sintra tour. We wasted over...More

Thank Sherrill B
Management response:Responded 1 week ago

Dear Sherrill B, Thank you for your review. Your opinion is important for us, we are always learning with our client’s feedback. Can you be so kind and suggest us what kind of content would you like to see included in the audios? Kind regards,

Reviewed 4 weeks ago

lets start by helping everyone wanting to do the combo..... its 'Lisboat' going from pier 5 at the city centre pier leaving at 11, 12, 3 and 5 pm. There's a booth at the pier but is unmanned and the leaflet is too macro to...More

Thank Lindum20C
Management response:Responded 1 week ago

Dear Lindum20c, Thank you for your feedback. We are happy to know that you have enjoyed the BUS&Boat trip and the BUS hop on Hop off, and sorry that we were not able to provide you with the best customer service at the pier. The...More

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Questions & Answers
sabahkk1
March 4, 2017|
AnswerShow all 2 answers
Response from Florida3034 | Reviewed this property |
We didn't go there but if you go on the Freeport website it gives you the return times for the shuttle.
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maureen63632016
February 11, 2017|
AnswerShow all 6 answers
Response from João C | Property representative |
Dear Maureen, Thank you for your question. We do have a bus that goes from Lisbon to Fatima, stopping along the way in several touristic points. When arriving at those areas the guide will provide some explanations about... More
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