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Address: Campo Grande 30, Lisbon 1700-093, Portugal
Phone Number: +351 21 799 8540
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TripAdvisor Reviewer Highlights

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Palacios Reais de Sintra

We booked this full day your with DianaTours because they are the only company to include both the Pena Palace and Sintra National Palace in the tour. And both palaces are worth a... read more

3 of 5 bubblesReviewed 1 week ago
Desmond L
,
London, United Kingdom
via mobile

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71 Reviews from our TripAdvisor Community

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Showing 37: English reviews
London, United Kingdom
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

We booked this full day your with DianaTours because they are the only company to include both the Pena Palace and Sintra National Palace in the tour. And both palaces are worth a visit even though they are very different. It was a good tour with knowledgeable guides. But I can't identify them because the morning guide took back the... More 

Helpful?
Thank Desmond L
Level Contributor
22 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed October 27, 2016 via mobile

We booked a day trip from Hotel Sofitel which would show the sites of Lisbon city and do Sintra and another couple of villages which have beaches and the western most point of Europe. The disaster starts from right in the beginning. We were told we would be picked up at 8:10 am, we got up early and waited..the pick... More 

Helpful?
Thank saty2
London, England, United Kingdom
Level Contributor
57 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed October 24, 2016

If you have ever read any of my reviews you will know that I only tend to review places and things that I like and the only time I review something negatively is when it's really REALLY bad and I want to warn you so that you don't make the same mistake we made. This tour is awful. The guides,... More 

Helpful?
Thank Michael K
Bucharest, Romania
Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed October 1, 2016

Great tour although a little bit rushed - we had to visit Sintra, Cabo da Roca, Cascais and Estoril in half a day. It was a very pleasant trip and the guide was excellent - she gave very useful information and had to do it in 4 languages during the trip (English, Spanish, Italian and Portuguese).

Helpful?
Thank Cristina N
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 25, 2016 via mobile

Really bad tour! Sintra is such a beautiful place. The tour was rushed and the guides seemed not to care about the customer experience for anyone. Our guide was not engaged with the scenery and we were frog marched around the venue. We seemed like an inconvenience rather than a paying customer. I would never use this company again.

Helpful?
Thank Louise B
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed September 16, 2016 via mobile

We booked a tour to Sintra through Diana Tours, we took the option to include lunch. The food was horrible, staff very rude and not welcoming. I don't recommend at all.

Helpful?
Thank Rania B
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed September 15, 2016 via mobile

Very bad experience. We used the hop on hop off bus which was always delayed, though other companies arrive on time. Wifi not working and long lines. For Sintra, was even worse, one guide translating in several languages and people start talking when their language is finished. The lunch was terrible and finally the bus stopped in the middle of... More 

Helpful?
1 Thank Rania B
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed September 15, 2016 via mobile

This tour is not a small group (18 ppl) and it was done in 3 languages. So you have to wait until the spiel is said 2 other times before it gets to English. This might not seem major, but when your in a busy palace in Sintra with lack of space other tourists push past you and the becomes... More 

Helpful?
1 Thank Travellerlis
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 12, 2016 via mobile

Not reccomended just waste of money could have done this with a private vehicle with less money . Rude tour guides would not answer questions to the customers seemed to hate their job . morning was Elena and afternoon was Ana Christina The places are great but do not use this company . Specially if you want someone English speaking... More 

Helpful?
1 Thank Gurbinder S
Los Angeles, California
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed September 12, 2016 via mobile

This was perhaps the worst tour I've ever been on and most of it was due to the guides. I've been on many tours all over the world but none have ever been as disorganized and pointless as this one. Our guides, Elena (?) and Anna Christina were incredibly rude to every person on our tour. Elena was the worst... More 

Helpful?
1 Thank rasaarugula

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?