We went to the Santa Justa Lift driven by curiosity for this tourist attraction and in the hope of doing something original. The long queue started from R. do Carmo and went down the steps of R. de Santa Justa to the base of the elevator. We were able to notice that only one of the two elevators was going up and down, between ascent and descent there were times longer than necessary and each time about twenty people could get on, a lower number than the declared capacity for 29 passengers. However, we waited patiently for over an hour and when we got on we could see that the clearly vintage cabin does not allow a panoramic view during the short climb. However we didn't pay because the Viva Viagem day ticket was also valid for this lift. Since the observation deck above the lift was closed and therefore not accessible, we took some photos through the wire mesh on the elevator arrival floor and then continued towards the exit walkway. The functionality of a single cabin, the unavailability of the observation deck, in addition to the long queue, make it much more convenient to walk the 45 m in altitude covered by the lift.

This elevator stands out amongst the stone buildings and beautifully decorated tile streets. It has a style that could be inspired by the Eiffel Tower for sure. It’s a nice view point to which you can take pictures from. You can take about 3 different routes to get to the top, 2 of the three are free and will require you to walk a couple of stairs. The last 1 will cost you about €3 euros to ride the elevator up to the top. It’s up to you how you get to the top but either way it’s a nice spot to visit.

Had the 24hr Viva Viagem card so entry into the lift was free. If it wasn’t then the 5,60EU is not worth it. Waited nearly 45mins. Can’t imagine the wait in summer. If you’re fit you can easily get to the same end point by walking up the hill near the museum. My husband only took about 10 mins walking at a medium pace. He got to the top and I was still in line below!! Once you’re up there the view is worth it.

We queued for the lift for quite a long time. The structure was quite interesting and the information good. But the ride in the lift was very short and when we got to the top we found the viewing platform was closed so we didn't get the full effect. But it did get to a part of the city we probably wouldn't have visited.

The person who coined the phrase "You've been taken for a ride!" probably rode and wrote about this elevator. First, service is very slow that there is a very long queue to get in. Second, it will cost you 5,60EU for the 30-second ride unless you have a Viva Viagem (24-hour card). Take note : This elevator is not handicapped-friendly. When you get off the elevator, the only way to the upper town is through the steps going down to the small street toward the museum.

The queue for this was long. We had a free ticket as we had bought a yellow bus tour. We joined the queue. While waiting someone shouted to tell everyone that you can walk further up and take the bridge over. We went to explore. Found the way to the bridge and walked to the viewing platform. Definitely better than queueing. Amazing views from the top. A tourist must do!

Bear in mind this is February & before the high season. There is only one car working currently so that is making things worse. The queue was over 1.5 hours to ride to the top. Then the viewing gallery is closed. So whilst the views are good they'd be even better from the top level. It takes them an age to get the car from the ground to the top and back down again. The numbers that can fit in the car are small which does not help. I know that it is 120 years old but it seems to take 120 mins to make one journey up & down! The cafe at the top serves cod & cheese fish cakes which are excellent. Limited drinks menu & nothing beyond the fish cakes. It's as pricey as you'd expect but the quality is good. Beware however it is card only & no cash!

After reading the reviews on Trip Advisor and seeing the winding lines, we had decided to skip the lift. It’s a cool structure, but didn’t think it would be worth the wait. As we wandered, we came across the bridge to the viewing platform which you can enjoy without waiting in line. It was the best of both worlds. We got to see the view (there are better around Lisbon, but it was neat) and see the structure. Unless you’re really into riding elevators, highly recommend saving the time you’d spend in line and using the bridge!

Use only if there are no queues and You have transport ticket (24h transport ticket which van be bought in metro stations includes rides on trams, buses, metro AND lifts and elevators). Lift takes up ~every 10-15min ~15persons. Lift itself is 0 emotion attraction, the only effect is view from platform which You can get by simply walking up there on foot using streets. Platform is free of charge.

We queued for the lift for just over an hour. The lift is mentioned as one of the ‘things to do’ in Lisbon. Basically, you queue for a lift to a viewing platform that can be accessed by another means. I agree with other reviewers. Skip the line. It will be an hour ( or more) of your life you won’t get back! Very disappointing. 😞