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Traveling To Portugal

#225 of 1,477 Tours in Lisbon
Lisbon, Portugal
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About Traveling To Portugal
We are organizing group and individual customized tours in Lisbon and in cities around it. We are providing better quality service than other firms, we care about our customers a lot. We are providing them with a lot of useful information and experiences from locals. Our tours are always interactive and with a lot of attention to the details.
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Tours and Tickets by Traveling To Portugal
101Reviews1Q&A
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John M wrote a review Oct 4
1 contribution
Please, please , please for the love of god do not waste your time on the palace, they have timed tickets which seem to mean nothing, we were lined up to get into the palace only to realize that the line up never ends, at least 3 hours in line ……the palace looks great from the outside and the moorish castle was absolutely they high point of the entire Sinatra experience
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Date of experience: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexander L, Manager at Traveling To Portugal
Responded yesterday
This review is NOT FOR OUR TOUR! these people went on the tour by their own. On our tour we skip the lines
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul B wrote a review Sep 2022
Burnley, England, United Kingdom2 contributions4 helpful votes
The location and palace itself was beautiful. The experience was terrible. The times tickets made no sense. We arrived over half an hour early to queue for an hour and a half. Queued all the way through the palace and ushered around like a herd of sheep. People pushed through the queue and staff did not care. What should have been a nice experience was a waste of several hours of a much needed holiday. Wouldn't visit again.
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Date of experience: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexander L, Manager at Traveling To Portugal
Responded yesterday
This review is NOT FOR OUR TOUR! these people went on the tour by their own. On our tour we skip the lines
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
moweon wrote a review Jun 2022
Wexford, Ireland57 contributions72 helpful votes
+1
Stunning Palace and well worth the visit. This was on our ‘must see’ list on our recent trip to Lisbon. We took the train from Lisbon to Sintra and knew we needed to take the no 434 bus to the palace next which there were plenty of lined up outside the train station. However what we didn’t know was that the 434 bus was a hop on hop off bus that was going to cost us nearly €60 for our family of 5(€11.50) per person! We didn’t have time to do a hop on hop off tour, we just wanted to go to Pena Palace and were told there were no other public bus options to the palace. There were tuk tuks and other independent operators all touting for business but with similar prices. We knew the palace wasn’t that far away but not really accessible by foot. I put the palace into Google maps and the option of a Freenow taxi came up with a total price of €12 for an XL taxi to take the 5 of us up to the palace. So I hit book and within less than 5 min we were on our way. I had pre booked our tickets, park entrance only(€7pp for entrance and €3pp for bus straight to top) with transport so when we were dropped off by our taxi at the entrance we didn’t have to queue for tickets. The grounds and staff were all lovely and very pleasant. We took the little bus which brought us right up to the palace, approx 2km of a walk either through lovely grounds. When we got off the bus there was a huge queue heading into the palace and we weren’t sure what the queue was for as there were no signs and everyone seemed to be in it so we joined it. After queueing for a couple of minutes we noticed the sign for the cafeteria/toilets so I nipped in there and up 3 flights of stairs to the cafeteria and noticed signs for the terraces and that we could just wander around wherever we liked so I figured then that the massive queue was for inside the palace which we weren’t doing and set off exploring the palace. It really is a stunning palace and the park entrance gives you more than enough access to it and no need to spend ages in the queue! We really enjoyed it and when we were done booked another freenow taxi which took us all to Caiscais for the afternoon for €23 with less than a 1min wait.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Not Rick Steves wrote a review May 2022
7 contributions1 helpful vote
The palace is one-of-a-kind beautiful and the park is a welcome oasis away from Lisbon. BUT, the management needs to get its act together. It is regrettable that the ticket machines often do not work and that, after you enter the palace grounds, everyone is delayed by the need to fork up euros for a one-minute bus ride up the hill to the palace. Come on management, roll the cost of the bus into the ticket price and keep things moving.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexander L, Manager at Traveling To Portugal
Responded yesterday
This review is NOT FOR OUR TOUR! these people went on the tour by their own. On our tour we skip the lines
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PeachyGlobeTrotter wrote a review Apr 2022
london48 contributions24 helpful votes
Terrible management , great palace if you can see it all. Don’t bother going on a bank holiday., felt like Disney land with queues inside and everywhere. They charge 11,50 euro for a hop on hop off bus that you can’t really make use of more than once due to time and queues everywhere. They shut off exits and didn’t tell us in advance so had to walk 50 mins back to the only exit and they also don’t have the 8 seater buses in operation that take you around the palace and other places like the lakes - again no information about that. The queues were horrendous for everything. Poor and expensive experience. The Gardens and greenery were the only saving grace. My advise - get an Uber / taxi to Peña Palace and Go on a weekday. You can’t do more than one palace properly if ur going to Peña.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alexander L, Manager at Traveling To Portugal
Responded yesterday
This review is NOT FOR OUR TOUR! these people went on the tour by their own. On our tour we skip the lines
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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