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About Algarve SUP
Run by our WSA certified instructors we offer 2 hour tours throughout the year. Stand up paddle boarding is fairly easy to master and especially so in Faro's glassy, calm and protected marina. After a few minutes of expert instruction, you'll be chomping at the bit to get out into the rich water life of the Ria Formosa. This 60km long natural park and wetland stretches from Faro eastwards (almost to Spain). We also offer tours to the spectacular cliffs,caves and coves near Armacao de Pera at 11h15 every day. Additionally we run an 08h30 stand up paddle tour into the majestic Benagil Sea Cave.
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Hours Today: 9:00 AM - 8:30 PM
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Vicky wrote a review Aug 2019
9 contributions1 helpful vote
Amazing, first-class and unforgettable experience! John is an experienced, patient and knowledgeable SUP instructor who knows how to help even the less sporty people like me :) I would not hesitate booking this activity over and again. Thank you John!
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Date of experience: August 2019
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tmm375 wrote a review Jun 2019
Miami, Florida9 contributions7 helpful votes
I tried to book a SUP tour out of Faro through the company's website. I got an email a day later from a John saying that he did not have availability at the time requested, but he could do a tour later the same day we requested- which was great! However, he also said that since it would only be my fiance and I that he would charge us more than the price quoted on the website. That did not seem fair at all (even a little sketchy), as its not our fault that the company didn't book more than 2 people. If we had gotten the original tour time requested, and had shown up to a tour with only the 2 of us, would we have had to pay more? I responded, telling John that we did not need a private tour, and would be happy to do a tour on a different day at one of the times listed on the website, for the price listed on the website. His response was that the only time they could accommodate us was the next day, again at a time that was not listed on the website. Which is interesting, as the website seems to indicate that they have very open availability for the next several days. At this point, we were very sketched out, so we decided to pass. Such a disappointment as the other reviews are great, and the tour seemed fun.
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Date of experience: June 2019
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Response from ZENSUP, Owner at Algarve SUP
Responded Jun 26, 2019
Thank you Taylor but before I being my response to your Review I would ask you please not to refer to me as "A" John - I am not an "A" John, I am a human being who deserves to be respected as such despite what ever mistakes I may have made during our correspondence. Nonetheless I appreciate very much you taking the time to review us here on Trip Advisor and I am terribly sorry that we failed to meet with your expectations. Your feedback is of tremendous value to us and helps us to realise where we are falling short in our service and communication. I wish there was something I could do to reverse the experience you had with us, perhaps we can in the future!!! In fairness to me I didn't confirm the booking without communicating beforehand to and your fiancé the situation and the options available to both you and I as an operator of the Tour. Incidentally some other operators would have taken the booking and communicated the changes afterwards. And given the fact that I did you the courtesy of contacting you before charging your credit card with the booking you could never have turned up at a starting location and be faced with paying more, as you had that information before the booking was ever confirmed, so thats a mute subject I'm afraid. I would hasten to add that we are in a very difficult market at this moment in time for SUP, with horribly windy conditions over, what seems like, the last three months or so which makes my job as the primary decision maker almost impossible. Furthermore when dealing with Mother Nature and especially when it's in the interest of safety and comfort we quite often have to make changes to schedules, locations and times listed to fit more into the prevailing conditions on any given day. And just because a time is listed on a website does not necessarily mean that it is wise or even safe to run the service at that time and in those conditions. I offered you an alternative time, of 09.30 the following day for the price listed on the website, which fit particularly well with the prevailing conditions and, as I write, I have just returned from that Tour and it was quite a success which you could have easily been part of. Unfortunately you were not willing to accommodate that schedule, which in my opinion, was the perfect time for that location and for those conditions. The above is not meant as a justification for poor service, nor a balm for the disappointment you both must feel as a result. You deserve clear, precise communication through our website and booking service however technology is not my forte and to make such changes to websites, social media is a rather daunting task for me and something I seldom get right and am completely dependent on others to carry out such changes for me, which is costly and time consuming. Once again I thank you for your feed back and once again I apologise for this major upset to your holiday schedule. Should you ever consider giving us another chance we are happy to welcome you back on one of our SUP Tours. Warmest Regards, John Hogan
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Liz C wrote a review Sep 2018
2 contributions
Second time with this company and never been disappointed. Great instruction, friendly and what a beautiful way to see the coastline. Thank you
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Date of experience: August 2018
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Response from ZENSUP, Owner at Algarve SUP
Responded Mar 18, 2019
Hi Liz, Sorry for late reply, our Trip Advisor life has been asleep for the winter but nonetheless we greatly appreciate your review and kind words and of course your visit to us in the first place. thanks so much and hope to see you again, Warmest Regards, John
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Mairit L wrote a review Feb 2018
Cork, Ireland5 contributions
Instructor is the best teacher. Really nice person and made my first ever SUP- ing very pleasant and comfortable. Highly recommend.
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Date of experience: February 2018
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Response from Nick R, Owner at Algarve SUP
Responded Feb 20, 2018
It was great fun meeting you, Mairit. Good luck with your new sport! Hopefully we'll see you again in the summer.
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viksta66 wrote a review Jan 2018
London, United Kingdom1 contribution
Had a great couple of hours with Nick on the River Formosa, beautiful surroundings with a great guide. Would recommend this to anyone. Relaxing, tranquil, and fun! Thanks for making our trip!
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Date of experience: January 2018
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Response from ZENSUP, Owner at Algarve SUP
Responded Mar 18, 2019
Hi Viksta66, Sorry for late reply but nonetheless we greatly appreciate your review and kind words and of course your visit to us in the first place. thanks so much and hope to see you again, Warmest Regards, John
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