Zoute Cycles

Zoute Cycles, Knokke: Address, Phone Number, Zoute Cycles Reviews: 2.5/5

Zoute Cycles
2.5

2.5
22 reviews
Excellent
6
Very good
2
Average
3
Poor
1
Terrible
10

Hanne S
3 contributions
Avoid this place - the hotels have bike rental services as well
Aug 2020
I rented a bike here for one day. And ooh boy... I thought the business owner and I had a small misunderstanding. But he got pretty aggressive in front of 5 other customers. Because I tried to explain what happened - he only got more mad and raised his voice. I needed to shut up and hear his side of the story. And really - the topic of the misunderstanding was minor, it had not even to do with lost business or damage to a bike ... It was about the opening of the store and the lack of communication about it. The hours are nowhere published properly (even not in his store itself or on a website that he owns)
Apparently - after discussing with other people - he is known for his rudeness and 'I insult you with a smile' type of humor.
Tip: the hotels nearby, have now their own bike service. Just order it one day upfront and you can avoid this place.
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Roald
Leuven, Belgium1 contribution
Worst experience ever....
Aug 2020
I rented a bike and had the worst customer experience in my life. Seriously the man is completely nuts. Go some place else to rent your bike, unless you want someone that shouts at you and insults you in front of 10 other customers. Not the way you nwat to be treated on your holiday. What a shame....
Written August 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bryan Z
Jebel Ali, United Arab Emirates5 contributions
Terrible
Aug 2018
Owner...Has to be The most Unfriendly, disrespectful & Horrible person in Knokke!! Go anywhere else to rent a bike. And do not try and pay him with a Card.. Insists on Cash ...but No receipt!!! Terrible experience!!!
Written August 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

StefanR R
Zurich, Switzerland3 contributions
Watch out!
Aug 2017 • Family
We rented bikes from Wednesday morning to Saturday morning and got charged full 4 days. When challenged he recalculated and quoted us 50€ more!
Very unfriendly place with average quality bikes and out to cheat on customers! Not to recommend or at least agree on total price beforehand!
Written August 13, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RJ D
Luxembourg City, Luxembourg549 contributions
The guy is a crook! Don't rent here!
Jun 2017 • Friends
I want to rent a Bicycle from 3pm until 10am the next day. The guy tells me it's two days. What planet is this guy on ? It's less than 24 hours, should be one day charge. Go elsewhere!!!'
Written June 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Christian D
Brussels, Belgium10 contributions
Very bad attitude
Apr 2017
We are used to rent bikes in that shop, but never again !! We rented 2 bicycles and because we are not difficult, we didn't complain about the fact they didn't really look brand new, they looked like they were 10 years old at least... During our cycling trip, we stopped to watch wild horses, one of the horse push my bike with its nose and it fell on the grass (not even on the pavement) The plastic piece of the foot bike broke (with the rusty metal piece) When we explain the story, the owner charged us full price for a brand new foot bike... We couldn't believe it, especially because the bike was not at all new... Never again we'll go there...
Written April 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ehabets
Grimbergen, Belgium757 contributions
Optimal starting point
Aug 2016 • Family
A lot of us drive to the center of Knokke, park under ground and then rent a bike on the sea front. As a result you spend a lot of money on parking and lose quite some time in traffic.
The better choice is to drive to the Zoute, park free of charge and rent your bikes here. The quality of the bikes is good (we got a basket for our dog free of charge) and you're much faster in the Zwin, the Netherlands or unspoiled nature.
Written September 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Emmanuel L
Deinze, Belgium39 contributions
Not very friendly, bikes of average quality are rented out
Jul 2014 • Family
We rented 3 bikes, 2 of them were okay, 1 of them had problems with the chain on the way back of our 50 km tour. I had to put the chain back on twice and after that, the wheel constantly slipped against the brake. The bikes were several seasons old. There are many other bike rental stores in the region of Knokke or Cadzand where you can rent nearly new bikes for a correct price. We happened to take that one shop because it was right away at the start of our bike tour, but I would not particularly recommend it. Personnel of the bike rental store was neutral, not very friendly overall. Much space for improvement. A discount or sincere apology for the mechanical problems with my bike would have been appreciated, but it didn't come.
Written August 1, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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