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Choco-Story - The Chocolate Museum

3,537 Reviews

Choco-Story - The Chocolate Museum

3,537 Reviews
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Wijnzakstraat 2 Sint-Jansplein, Bruges 8000 Belgium
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Walk around Bruges with a local guide, explore the historic centre and travel back in time to the golden days of Bruges. Our guide will tell you interesting facts and stories of love, glory and fortune, but also of intrigue, war and conflict. He or she can also advise you on where to eat and where to drink during your stay. By the end of the tour you'll know more than a local!<br><br>IMPORTANT NOTE: Our guides are volunteers who offer tours for tips. The fee only covers the cost of booking via this platform.
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Betty H wrote a review Oct 8
2 contributions
Everything. For us , it was interesting, many things we didn't knew. Nice collection. 😁😁👍😁😁😁😁😁
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Date of experience: October 2020
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Response from Choco_Story_Bruges, Front Office Manager at Choco-Story - The Chocolate Museum
Responded 2 weeks ago
Thank you very much for your kind words. We are happy to read that you have enjoyed the museum.
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Nushii wrote a review Sep 2020
Paris, France166 contributions3 helpful votes
Nice history. The museum was so nice and everything was well explained in details. I love the freebie. Thank you.
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Date of experience: September 2020
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Response from Choco_Story_Bruges, Front Office Manager at Choco-Story - The Chocolate Museum
Responded Sep 20, 2020
Dear Nushii, thank you for your wonderfull review. We are happy to hear that you have enjoyed the visit.
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Kristy J wrote a review Apr 2020
6 contributions1 helpful vote
I saw mixed reviews so took a gamble. It was a rainy day so needed something to do-I wouldn’t go again! If you have young children 4-8 it’s ok. It is really small and is up a lot of stairs. They explain how chocolate is made though displays, video footage and Lego men displays. Free chocolate to taste in forms of buttons which I saw a staff member clean up the overspill/dropped buttons and add them back into the mix-your effectively eating chocolate that others have previously touched. You see a small demonstration on making chocolate in moulds at the end and that is it. Shop is mega over priced. I would recommend seeing and finding all the small chocolate shops that have their own small factories within them which are fabulous!
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Date of experience: December 2019
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Response from Choco_Story_Bruges, Front Office Manager at Choco-Story - The Chocolate Museum
Responded Aug 16, 2020
Dear Kristy, we are very sorry to hear that you have had a bad experience. This is indeed a chocolate museum and not a factory. We show the history of chocolate and explain how chocolate is produced. The whole museum consists out of 3 whole floors and you need +/- 1 hour to see everything. At the end of the visit there is a live demonstration where a chocolatier shows you how pralines are made. Due to the corona measures there are no tasters in the museum. Instead everyone gets one sealed bag of tasters per person at the end of the visit to ensure the safety of our visitors as our own. Unfortunately there are no chocolate factories in Bruges ;) But there are indeed many shops.
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waltervp wrote a review Mar 2020
Devonport, Australia575 contributions150 helpful votes
Had a great visit. Allow a couple of hours :) Loved the tasting stations! Friendly staff. Lots to see and learn. Do make time for the demonstration at end.
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Date of experience: March 2020
1 Helpful vote
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Response from Choco_Story_Bruges, Front Office Manager at Choco-Story - The Chocolate Museum
Responded Mar 10, 2020
Dear WalterVP, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
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Oscar Ceballos wrote a review Mar 2020
Mexico City, Mexico1,148 contributions2,398 helpful votes
+1
Cool that they have so much historic items from the Mayas and Aztecs. But I think they should have more interaction with the process of making it, like Ghirardelli, and its more about Cocoa than other thing!
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Date of experience: March 2020
10 Helpful votes
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Response from Choco_Story_Bruges, Front Office Manager at Choco-Story - The Chocolate Museum
Responded Mar 8, 2020
Dear Oscar. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better.
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