Choco-Story - The Chocolate Museum

Choco-Story - The Chocolate Museum

Choco-Story - The Chocolate Museum
3.5
Speciality Museums
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10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
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About
Discover the history of chocolate ... The tour begins with the discovery of the Mayas and Aztecs, for whom cocoa played an important part in their way of life. For example, they used cocoa during their rituals where it was mingled with their mystical beliefs. ... and how it is made The tour goes on to show you how the processes for the transformation of cocoa gradually evolved over the years and led to the invention of solid chocolate in the 19th century.
Suggested duration
1-2 hours
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Admission tickets
from $11.67
All you need to step foot in the door.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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3.5
3,643 reviews
Excellent
797
Very good
1,303
Average
989
Poor
362
Terrible
192

Yael M
Los Angeles, CA12 contributions
We visited this museum as soon as it opened at 10:00 am and actually spent about 2 hours there, which we weren't anticipating. At first it looked like an amateur place, and then I couldn't believe how much I learned and how interesting it was. This museum tells the story of chocolate, from the Aztecs through until today. There are images, videos, and models. In addition, there are little chocolates to eat throughout, as much as you want while you are there. I did not go with children and I think that perhaps from ages 8 and up might enjoy this, especially at the end when you see statues made out of chocolate as well as a demonstration of how to make chocolate.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christine-CS-Bruges
Dear Yaelm867, thanks for leaving us such such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your again.
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Oscar Ceballos
Mexico City, Mexico1,212 contributions
Friends
Cool that they have so much historic items from the Mayas and Aztecs.

But I think they should have more interaction with the process of making it, like Ghirardelli, and its more about Cocoa than other thing!
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Choco_Story_Bruges
Dear Oscar. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better.
Written March 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sharon H
7 contributions
Really good interesting tour. Free bar of chocolate on the way in and samples as you go round with a demonstration at the end. Lots of stairs but lift available if you have mobility issues. Can be a bit crowded, don't feel rushed round by the speed of others! Exit through gift shop, expensive but high quality choclates available there.
Written May 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

nibbles
Oldbury, UK19 contributions
Friends
We visited this chocolate museum as we thought it night be quite interesting. We opted for the walking tour where you got to see the museum and then walk around Bruges, get a hot chocolate with one of the vouchers in the guide and little tastes of chocolate at different shops in Bruges. The museum was dull at best and when we left we headed to get our hot chocolate first. When we arrived at Choco Jungle Bar, it was locked up with a notice on the door saying "exceptionally closed" we returned to the museum to ask for a partial refund, only to be declined. The man behind the counter informed me that he usually works at the bar but because staff were sick he had to work at the museum. After a little back and forth they agreed to allow us something from the shop to the value of €4. Why they couldn't be upfront in the first place that we wouldn't be able to get the hot chocolate is beyond me as we probably wouldn't have paid €60 for the walking tour. I'd recommend to avoid unless you enjoy disappointment.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christine-CS-Bruges
Dear Nibbles, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GB&TB
London, UK108 contributions
Family
This attraction could and should be far more sophisticated than it is, especially at the prices they charge (10€ adult 5€ child).

What you get is four or five (I lost count, such was the tedium) floors housing glass display cases containing vaguely relevant rudimentary exhibits, complemented by lots of posters with explanatory narrative that it too small to read, especially with loads of people thronging all around you.
There is an app that you can download and use during your walkabout, but it is of no apparent value at all. Instead of, for instance, bringing the unreadable poster narrative info conveniently to your device, it merely overlays cartoon images on screen shots of selected posters that you point your phone at, the purpose of which completely eludes me.
There are two or three dispensers along the way, where you can help yourself to ‘all you can eat’ chocolate buttons. Also, you can sample more choc buttons during the frequent 10 minute chocolate making demonstrations. The demos seems to be always overcrowded and are banal and missable.

To sum up, our 8 year old was very quickly bored and we adults were left feeling very quickly bemused and monetarily exploited; the chocolate freebies in no way compensating for the entrance charge.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Choco_Story_Bruges
Dear Jotisbo, thank you for taking the time to write a review. We are very sorry to hear that the museum didn't meet up to your expectations. When it's raining outside and there are school holidays in different countries our museum can be quite popular. During the three floors you can see the history of chocolate, learn about the production of chocolate and see a film about the chocolate factory. In the end there is a live demonstration where a chocolatier shows you how pralines are made. The children receive a sticker game they can fill out during the visit and they receive a small price at the end. During the visit there are also 7 tasters. Customer satisfactions is very important to us so we try and give the best experience we can which is a little bit more difficult during rainy, busy days but we try our best.
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jere_Zarko
35 contributions
Couples
The museum gives an interesting overview of the history of chocolate as well as detailed insight on how it was introduced to Belgium. Lots of amazing information and facts accompanied by several all-you-can-eat chocolate dispensers. Pay attention to combined tickets with other sights included.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Christine-CS-Bruges
Dear Jere_Zarko, thank you so much for your review. Our staff will definitely be happy to read what you wrote. We put customer experience and statisfaction as our priority. So thanks for your kind words and we look forward to seeing you again.
Written February 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aleksandar
Belgrade, Serbia8,213 contributions
Couples
Great and very well organised museum, which you'll enjoy exploring. By purchasing the ticket you get a bar of chocolate as a gift, and you have some more chocolate dispensers along the way through the tour to taste different flavours. Very informative and to top all that at the end of the tour you have a demonstration of how pralinas are made, with some more free tasting, of course. Simply amazing.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

MWS55
Lancashire, UK40 contributions
Spend a couple of hours here on a wet Sunday morning during our short trip to Bruge. Very interesting Insite into the history and manufacture of chocolate specifically focusing on Belgium chocolate of course. The museum is over a number of floors, the various displayed accessed by a narrowish staircase which can get a little congested at times. However the this did not distract from the overall quality of the visit. Oh and the free chocolate bar on arrival and various samples on the way round the museum.
Written October 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

scrumpy-mum
Isle of Wight2 contributions
We went to Bruges to see the chocolate museum, and it ended up being our least favourite activity of the trip. (We didn't know Bruges was so fabulous, so we are going back next month). We went in May, and it was quite warm, with no air conditioning, so we were hurrying through the displays as were quite uncomfortable. My husband was bored, which I half expected since it was my idea in the first place. We were offered a small chocolate button upon arrival- delicious. I was surprised at how many artifacts were on dsplay, it was quite interesting. At the end, we watched a chocolatier, and she translated in 4 different languages for each step- which took some time, but I was impressed with her ability. After watching each step it takes to make a prailine, were were offered one. The gift shop was very small, and I had anticipated buying lots of chocolate. In the end, we bought chocolate from larger shops up the street for the same quality. If you are going to learn about the history of chocolate, this is great. If you are going to eat chocolate, go somewhere else. Not a great place for kids either.
Written July 6, 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Pinot R
Blue Bell, PA562 contributions
Last week my husband visited The Chocolate Museum during our visit to Bruges. I read the reviews and have completed many reviews myself on TripAdvisor so I felt it necessary to share my experience with this booking.

This tour/excursion was by far not one that I would recommend, and one that we were sorry we chose to spend during our short visit in Bruges.

We have been on several other chocolate tours/adventures in other countries where they provided interactive experiences. We learned how chocolate was made for that particular company. This tour did not provide an exciting/interactive experience on how chocolate is made for this company. Rather there was a person doing something with chocolate behind a glass wall. There wasn’t an explanation or a smile, wave or hello from the person behind the glass. There was a demonstration that ran every so often (Sorry, but I can’t remember the exact schedule) showing how chocolate is made. When you exit, you get to sample a piece of chocolate.

The majority of the exhibit is walking through an old outdated building reading signs and looking at artifacts in glass cases.

Although inexpensive, I would not recommend this tour. There are so many other more meaningful things to see and do in Bruges.

Written July 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Choco-Story - The Chocolate Museum (Bruges) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Choco-Story - The Chocolate Museum

Choco-Story - The Chocolate Museum is open:
  • Sun - Sat 10:00 AM - 5:00 PM
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

Choco-Story - The Chocolate Museum admission prices can vary. Entrance tickets currently cost $11.67, while a popular guided tour starts around $3.17 per person. See all 9 Choco-Story - The Chocolate Museum tickets and tours on Tripadvisor

Choco-Story - The Chocolate Museum can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 9 Choco-Story - The Chocolate Museum tickets and tours on Tripadvisor



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