Choco-Story, Chocolate Museum
Choco-Story, Chocolate Museum
Choco-Story, Chocolate Museum
3.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Discover the history of chocolate ... The tour begins with the discovery of the Mayas and Aztecs, for whom cocoa played an important part in their way of life. For example, they used cocoa during their rituals where it was mingled with their mystical beliefs. ... and how it is made The tour goes on to show you how the processes for the transformation of cocoa gradually evolved over the years and led to the invention of solid chocolate in the 19th century.
Duration: 1-2 hours
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See what travelers are saying
- Mark IFenstanton, United Kingdom60 contributionsOnce you get the hang of the audio tour, you'll realise it's the future...Great for kids and adults alike with a well constructed narrative that affords visitors the opportunity to connect the high level story while dwelling on the detail (if they wish). Took a few minutes to get used to the audio tour, which initially feels a little gimmicky, but you quickly realise that the content is well structured and thought out. It leads young and old through an interesting history of chocolate and its significance to Belgium. Really brings to life the story, significance, and 'relative recency' of various chocolate innovations (in the grand scheme of time). Would certainly recommended as a highlight of our visit to BrugesThank you for this wonderful 5 star review. We are excited to see that you have enjoyed your visit of Choco-Story BrugesWritten November 1, 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Traveled with familyWritten November 1, 2023
- EmmaCardiff, United Kingdom30 contributionsNice museumWent here as we wanted to try a museum in Bruges. They provided audio guides to listen to which was great. Very informative for different timelines in the history of chocolate. The place was very busy, the shows and demonstrations were a 15minute wait each. Only able to try the chocolate at the end of the whole experience.Visited December 2023Traveled as a coupleWritten December 18, 2023
- GemZ77Manchester, United Kingdom736 contributionsInteresting VisitThis was an interesting way to spend a rainy hour! Reading the reviews I wasn't sure what to expect, but really enjoyed the visit. Remember that it is a museum rather than a novelty interactive Cadbury world style venue, and therefore probably better suited to adults than young children. The audio guide was easy to follow and I liked that all the clips were quite short. The first room was very small and crowded but people quickly dispersed and spread out. The history of chocolate and the various artefacts collected are really interesting e.g moustache cups! Highlights for us were the free photo machine and the chocolate making demo at the end of the tour.Visited December 2023Traveled as a coupleWritten December 28, 2023
- Steven WNewport, United Kingdom205 contributionsOne for the chocholics onlyGood to see all the history but the tour was a little flat. You have to scan each code and listen and there’s so many it just lost its edge for us. We also had to rush to make the last chocolate tasting session at the end. Worth a visit for chocolate fans but don’t expect to be overwhelmedVisited December 2023Traveled as a coupleWritten January 7, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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3.5
3,838 reviews
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nibbles
Oldbury, UK19 contributions
Feb 2020 • Friends
We visited this chocolate museum as we thought it night be quite interesting. We opted for the walking tour where you got to see the museum and then walk around Bruges, get a hot chocolate with one of the vouchers in the guide and little tastes of chocolate at different shops in Bruges. The museum was dull at best and when we left we headed to get our hot chocolate first. When we arrived at Choco Jungle Bar, it was locked up with a notice on the door saying "exceptionally closed" we returned to the museum to ask for a partial refund, only to be declined. The man behind the counter informed me that he usually works at the bar but because staff were sick he had to work at the museum. After a little back and forth they agreed to allow us something from the shop to the value of €4. Why they couldn't be upfront in the first place that we wouldn't be able to get the hot chocolate is beyond me as we probably wouldn't have paid €60 for the walking tour. I'd recommend to avoid unless you enjoy disappointment.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Nibbles, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GB&TB
London, UK165 contributions
Feb 2020 • Family
This attraction could and should be far more sophisticated than it is, especially at the prices they charge (10€ adult 5€ child).
What you get is four or five (I lost count, such was the tedium) floors housing glass display cases containing vaguely relevant rudimentary exhibits, complemented by lots of posters with explanatory narrative that it too small to read, especially with loads of people thronging all around you.
There is an app that you can download and use during your walkabout, but it is of no apparent value at all. Instead of, for instance, bringing the unreadable poster narrative info conveniently to your device, it merely overlays cartoon images on screen shots of selected posters that you point your phone at, the purpose of which completely eludes me.
There are two or three dispensers along the way, where you can help yourself to ‘all you can eat’ chocolate buttons. Also, you can sample more choc buttons during the frequent 10 minute chocolate making demonstrations. The demos seems to be always overcrowded and are banal and missable.
To sum up, our 8 year old was very quickly bored and we adults were left feeling very quickly bemused and monetarily exploited; the chocolate freebies in no way compensating for the entrance charge.
What you get is four or five (I lost count, such was the tedium) floors housing glass display cases containing vaguely relevant rudimentary exhibits, complemented by lots of posters with explanatory narrative that it too small to read, especially with loads of people thronging all around you.
There is an app that you can download and use during your walkabout, but it is of no apparent value at all. Instead of, for instance, bringing the unreadable poster narrative info conveniently to your device, it merely overlays cartoon images on screen shots of selected posters that you point your phone at, the purpose of which completely eludes me.
There are two or three dispensers along the way, where you can help yourself to ‘all you can eat’ chocolate buttons. Also, you can sample more choc buttons during the frequent 10 minute chocolate making demonstrations. The demos seems to be always overcrowded and are banal and missable.
To sum up, our 8 year old was very quickly bored and we adults were left feeling very quickly bemused and monetarily exploited; the chocolate freebies in no way compensating for the entrance charge.
Written February 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jotisbo, thank you for taking the time to write a review. We are very sorry to hear that the museum didn't meet up to your expectations.
When it's raining outside and there are school holidays in different countries our museum can be quite popular. During the three floors you can see the history of chocolate, learn about the production of chocolate and see a film about the chocolate factory. In the end there is a live demonstration where a chocolatier shows you how pralines are made.
The children receive a sticker game they can fill out during the visit and they receive a small price at the end. During the visit there are also 7 tasters.
Customer satisfactions is very important to us so we try and give the best experience we can which is a little bit more difficult during rainy, busy days but we try our best.
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jere_Zarko
38 contributions
Nov 2019 • Couples
The museum gives an interesting overview of the history of chocolate as well as detailed insight on how it was introduced to Belgium. Lots of amazing information and facts accompanied by several all-you-can-eat chocolate dispensers. Pay attention to combined tickets with other sights included.
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jere_Zarko, thank you so much for your review. Our staff will definitely be happy to read what you wrote. We put customer experience and statisfaction as our priority. So thanks for your kind words and we look forward to seeing you again.
Written February 4, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom D
11 contributions
Oct 2023 • Couples
This is an over-hyped, over-priced museum. In a nation known for its quality chocolate I expected more from this museum, especially when they charge 13 Euros per adult. The museum tells the story of how Europeans discovered the existence of chocolate in a painstakingly slow process that I have to believe losses the attention of most who wander through. Kids will have no patience for this museum. The highlight of the museum is likely the meager "free" samples provided at the end. A better and more enjoyable experience would be to visit a local chocolate shop and buy 13 Euros of fine Belgium chocolate
Written October 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are very sorry to hear that you haven't enjoyed your visit of Choco-Story Bruges. During the 1,5 hour tour (we have a kids and adult version) there are several immersive rooms and interactive games.
At the end of the visit there are 4 dispensers where you can have all the chocolate you can eat.
Written November 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GemZ77
Manchester, UK736 contributions
Dec 2023 • Couples
This was an interesting way to spend a rainy hour! Reading the reviews I wasn't sure what to expect, but really enjoyed the visit. Remember that it is a museum rather than a novelty interactive Cadbury world style venue, and therefore probably better suited to adults than young children. The audio guide was easy to follow and I liked that all the clips were quite short. The first room was very small and crowded but people quickly dispersed and spread out. The history of chocolate and the various artefacts collected are really interesting e.g moustache cups! Highlights for us were the free photo machine and the chocolate making demo at the end of the tour.
Written December 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark I
Fenstanton, UK60 contributions
Oct 2023 • Family
Great for kids and adults alike with a well constructed narrative that affords visitors the opportunity to connect the high level story while dwelling on the detail (if they wish).
Took a few minutes to get used to the audio tour, which initially feels a little gimmicky, but you quickly realise that the content is well structured and thought out. It leads young and old through an interesting history of chocolate and its significance to Belgium.
Really brings to life the story, significance, and 'relative recency' of various chocolate innovations (in the grand scheme of time).
Would certainly recommended as a highlight of our visit to Bruges
Took a few minutes to get used to the audio tour, which initially feels a little gimmicky, but you quickly realise that the content is well structured and thought out. It leads young and old through an interesting history of chocolate and its significance to Belgium.
Really brings to life the story, significance, and 'relative recency' of various chocolate innovations (in the grand scheme of time).
Would certainly recommended as a highlight of our visit to Bruges
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for this wonderful 5 star review. We are excited to see that you have enjoyed your visit of Choco-Story Bruges
Written November 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
crakajaxx
Maidstone, UK95 contributions
Oct 2022 • Family
You MUST pre-book more than 24 hours in advance online!
We went one day, & they said their last entry was at 4pm. Which google did not advise, as it just said it closes at 5pm.
We just missed it as it was just gone 4pm. We said we'd come back tomorrow.
The next day we arrived & the staff looked very stressed & were putting signs up saying fully booked.
They couldn't take any extras as they were fully booked online.
Very disappointed as it was only a short trip & we didn't have another opportunity to go back.
We went one day, & they said their last entry was at 4pm. Which google did not advise, as it just said it closes at 5pm.
We just missed it as it was just gone 4pm. We said we'd come back tomorrow.
The next day we arrived & the staff looked very stressed & were putting signs up saying fully booked.
They couldn't take any extras as they were fully booked online.
Very disappointed as it was only a short trip & we didn't have another opportunity to go back.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon, thank you for your feedback. It is not obligated to book in advance but on busy days, especially during the weekends, rainy days and school holidays it is very highly recommended. This goes for almost every activity and/or museum in Bruges.
The museum visit takes place with an audio guide. To ensure everyone has an audio guide and a wonderful visiting experience we only allow a certain number of people inside the museum at the same time so it doesn't get over crowded.
On Google it says indeed that the museum closes at 17:00, which is correct. The opening hours of the chocolate museum is 10:00-17:00. Of course you also need time to visit. On our website you can see that you need at least 1,5 hours to visit the museum before it closes (at 17:00). Therefore the last entry is at 16:00 but the museum itself closes at 17:00.
We hope to welcome you back on a next trip to Bruges
Written November 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven W
Newport, UK205 contributions
Dec 2023 • Couples
Good to see all the history but the tour was a little flat. You have to scan each code and listen and there’s so many it just lost its edge for us.
We also had to rush to make the last chocolate tasting session at the end.
Worth a visit for chocolate fans but don’t expect to be overwhelmed
We also had to rush to make the last chocolate tasting session at the end.
Worth a visit for chocolate fans but don’t expect to be overwhelmed
Written January 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CMC
Herne Bay, United Kingdom1,048 contributions
Mar 2023 • Couples
Just about worth a visit, some interesting bits to see.
It wasn't busy but I can imagine it being a nightmare at peak season so I would go very early if that's when you are travelling.
There is free chocolate at the end but I would avoid, the amount of fingers grabbing from where they are released, especially all the kids, is kind of disgusting.
It wasn't busy but I can imagine it being a nightmare at peak season so I would go very early if that's when you are travelling.
There is free chocolate at the end but I would avoid, the amount of fingers grabbing from where they are released, especially all the kids, is kind of disgusting.
Written April 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. The chocolate at the end is held in chocolate dispensers. The bowls underneath are to catch the chocolate that falls from the dispensers. When you turn the wheel and hold your hand underneath you get fresh, germ-free chocolates to taste.
Written May 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darya K
Moscow, Russia17 contributions
Dec 2022 • Family
We went to this museum because we had a workshop. we made chocolate and we had a lot of tasty chocolate. Then we went to the museum of the history of chocolate and we had Audio guide. it was a really interesting trip in time. I recommend you to go to this museum.(written by my daughter).
Written December 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for this wonderful review. We are happy to see that you have had a wonderful time in our chocolate museum.
Written January 3, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Will my 3 year old be able to take part in the chocolate making if I buy her a ticket?
Written June 12, 2024
Bonjour,
Combien de temps dure la visite en moyenne SVP ?
Merci d'avance.
Cordialement.
Written July 20, 2019
Una visita rápida una hora , pero si quieres disfrutar del museo y recorrerlo despacio puedes emplear dos horas
Written October 29, 2019
Hello, non ils ne sont pas permis!
Written December 3, 2018
Don’t recall seeing and dogs there, sorry.
Written August 1, 2018
Hi. We're arriving in Bruges from a cruise. (Zeebruge). Is it easy to find/get to this museum?Thanks
Written May 26, 2018
The museum is just off of grand place very easy to find
Written May 28, 2018
purplediamond80
London, United Kingdom
Can you take a baby buggy around the museum?
Written July 20, 2017
There are at least three stairs to climb up not sure ideal. Hope this helps
Written July 25, 2017
Hi approximately how long does it take to get round the museum?
Written January 17, 2017
About 1-2 hours. It is much bigger than it looks on entry. We didn't realise at first that it is on 3 or 4 floors, plus a shop on exit. (Sorry for late response, only just seen it).
Written March 29, 2017
Pregunta a hotel Real Palacio (en Lisboa):
Planeamos viajar a Lisboa en el mes de noviembre y creemos que su hotel esta dentro de nuestras expectativas, salvo por demasiadas referencias a que los colchones son duros o MUY duros y considerando que por problemas de salud con la espalda pueden ser demasiado incomodos, ya que al hacer turismo una de las cosas mas importantes es tener un buen descanso (de lo contrario todo lo demas que ofrezca el hotel carece de importancia), deseamos saber si nos podrian ofrecer alojamiento con una cama que tenga colchon blando de buena calidad. Agradeceremos tambien si nos pueden informar si hay internet Wi-Fi en las habitaciones. Muchas gracias.
Written August 16, 2015
Please tell me I can only visit the museum shop without a ticket to the museum? Unfortunately, I will not have enough time to tour the museum
Written July 8, 2015
Я думаю Да, но не уверенна. В городе есть еще хорошие магазины шоколада, можно зайти в любой, попробовать шоколад и купить
Written July 13, 2015
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