Choco-Story, Chocolate Museum

Choco-Story, Chocolate Museum

Choco-Story, Chocolate Museum
3.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Discover the history of chocolate ... The tour begins with the discovery of the Mayas and Aztecs, for whom cocoa played an important part in their way of life. For example, they used cocoa during their rituals where it was mingled with their mystical beliefs. ... and how it is made The tour goes on to show you how the processes for the transformation of cocoa gradually evolved over the years and led to the invention of solid chocolate in the 19th century.
Duration: 1-2 hours
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Admission tickets
from
$14.82
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The area

Address
Neighborhood: St-anna
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles3,862 reviews
Excellent
896
Very good
1,362
Average
1,027
Poor
372
Terrible
205

Emma
Cardiff, UK30 contributions
3.0 of 5 bubbles
Dec 2023 • Couples
Went here as we wanted to try a museum in Bruges. They provided audio guides to listen to which was great. Very informative for different timelines in the history of chocolate. The place was very busy, the shows and demonstrations were a 15minute wait each. Only able to try the chocolate at the end of the whole experience.
Written December 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

WencyB
Silver Spring, MD201 contributions
4.0 of 5 bubbles
Dec 2022 • Family
It’s a small museum but we enjoyed the audio tour and the free unlimited chocolate samples at the end of the tour. Staff are friend and works as fast they can. If you have 30-45 min to spare, be sure to stop by this museum.
Written December 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely comments. We are happy to see that you have enjoyed your visit of our chocolate museum in Bruges.
Written January 3, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steven W
Newport, UK206 contributions
3.0 of 5 bubbles
Dec 2023 • Couples
Good to see all the history but the tour was a little flat. You have to scan each code and listen and there’s so many it just lost its edge for us.

We also had to rush to make the last chocolate tasting session at the end.

Worth a visit for chocolate fans but don’t expect to be overwhelmed
Written January 7, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom D
11 contributions
2.0 of 5 bubbles
Oct 2023 • Couples
This is an over-hyped, over-priced museum. In a nation known for its quality chocolate I expected more from this museum, especially when they charge 13 Euros per adult. The museum tells the story of how Europeans discovered the existence of chocolate in a painstakingly slow process that I have to believe losses the attention of most who wander through. Kids will have no patience for this museum. The highlight of the museum is likely the meager "free" samples provided at the end. A better and more enjoyable experience would be to visit a local chocolate shop and buy 13 Euros of fine Belgium chocolate
Written October 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are very sorry to hear that you haven't enjoyed your visit of Choco-Story Bruges. During the 1,5 hour tour (we have a kids and adult version) there are several immersive rooms and interactive games. At the end of the visit there are 4 dispensers where you can have all the chocolate you can eat.
Written November 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GemZ77
Manchester, UK820 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
This was an interesting way to spend a rainy hour! Reading the reviews I wasn't sure what to expect, but really enjoyed the visit. Remember that it is a museum rather than a novelty interactive Cadbury world style venue, and therefore probably better suited to adults than young children. The audio guide was easy to follow and I liked that all the clips were quite short. The first room was very small and crowded but people quickly dispersed and spread out. The history of chocolate and the various artefacts collected are really interesting e.g moustache cups! Highlights for us were the free photo machine and the chocolate making demo at the end of the tour.
Written December 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark I
Fenstanton, UK60 contributions
5.0 of 5 bubbles
Oct 2023 • Family
Great for kids and adults alike with a well constructed narrative that affords visitors the opportunity to connect the high level story while dwelling on the detail (if they wish).

Took a few minutes to get used to the audio tour, which initially feels a little gimmicky, but you quickly realise that the content is well structured and thought out. It leads young and old through an interesting history of chocolate and its significance to Belgium.

Really brings to life the story, significance, and 'relative recency' of various chocolate innovations (in the grand scheme of time).

Would certainly recommended as a highlight of our visit to Bruges
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for this wonderful 5 star review. We are excited to see that you have enjoyed your visit of Choco-Story Bruges
Written November 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gem23
Hampshire, England11 contributions
1.0 of 5 bubbles
Dec 2024 • Couples
Staff were rude. All tours were full so they said we could book online for later that day. We stood out of the way as it was raining and logged on. We were just about to finish when a member of staff, quite aggressively said "you can do that outside, we have a group coming in". There was no-one else even near the building and because is that both myself and my partner thought "nope we aren't spending any money here, on her".
Written December 14, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We are sorry for your bad experience. Will definately look into the matter.
Written January 2, 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

nibbles
Oldbury, UK19 contributions
1.0 of 5 bubbles
Feb 2020 • Friends
We visited this chocolate museum as we thought it night be quite interesting. We opted for the walking tour where you got to see the museum and then walk around Bruges, get a hot chocolate with one of the vouchers in the guide and little tastes of chocolate at different shops in Bruges. The museum was dull at best and when we left we headed to get our hot chocolate first. When we arrived at Choco Jungle Bar, it was locked up with a notice on the door saying "exceptionally closed" we returned to the museum to ask for a partial refund, only to be declined. The man behind the counter informed me that he usually works at the bar but because staff were sick he had to work at the museum. After a little back and forth they agreed to allow us something from the shop to the value of €4. Why they couldn't be upfront in the first place that we wouldn't be able to get the hot chocolate is beyond me as we probably wouldn't have paid €60 for the walking tour. I'd recommend to avoid unless you enjoy disappointment.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Nibbles, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.
Written February 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

crakajaxx
Maidstone, UK95 contributions
2.0 of 5 bubbles
Oct 2022 • Family
You MUST pre-book more than 24 hours in advance online!
We went one day, & they said their last entry was at 4pm. Which google did not advise, as it just said it closes at 5pm.
We just missed it as it was just gone 4pm. We said we'd come back tomorrow.
The next day we arrived & the staff looked very stressed & were putting signs up saying fully booked.
They couldn't take any extras as they were fully booked online.
Very disappointed as it was only a short trip & we didn't have another opportunity to go back.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good afternoon, thank you for your feedback. It is not obligated to book in advance but on busy days, especially during the weekends, rainy days and school holidays it is very highly recommended. This goes for almost every activity and/or museum in Bruges. The museum visit takes place with an audio guide. To ensure everyone has an audio guide and a wonderful visiting experience we only allow a certain number of people inside the museum at the same time so it doesn't get over crowded. On Google it says indeed that the museum closes at 17:00, which is correct. The opening hours of the chocolate museum is 10:00-17:00. Of course you also need time to visit. On our website you can see that you need at least 1,5 hours to visit the museum before it closes (at 17:00). Therefore the last entry is at 16:00 but the museum itself closes at 17:00. We hope to welcome you back on a next trip to Bruges
Written November 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Yael M
Los Angeles, CA11 contributions
4.0 of 5 bubbles
Dec 2019
We visited this museum as soon as it opened at 10:00 am and actually spent about 2 hours there, which we weren't anticipating. At first it looked like an amateur place, and then I couldn't believe how much I learned and how interesting it was. This museum tells the story of chocolate, from the Aztecs through until today. There are images, videos, and models. In addition, there are little chocolates to eat throughout, as much as you want while you are there. I did not go with children and I think that perhaps from ages 8 and up might enjoy this, especially at the end when you see statues made out of chocolate as well as a demonstration of how to make chocolate.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Yaelm867, thanks for leaving us such such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your again.
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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