Time of year
Anja I wrote a review Apr 2019
Split, Croatia20 contributions15 helpful votes
As an expat in Brussels it’s sometimes hard to find a good wellness service - but Quo Vadis was an amazing experience and I can only recommend it to everyone! Thank you!
Date of experience: April 2019
2 Helpful votes
MelissaBrussels wrote a review Dec 2018
7 contributions1 helpful vote
I had the "Voyage Bien-Etre" and it was great. The location is easily accessible, the staff is nice and welcoming and the place is clean.
Date of experience: December 2018
Shaynie86 wrote a review Jul 2018
DO NOT GET WAXING DONE FROM QUO VADIS BEAUTY & WELLNESS CENTER. I dislike writing negative reviews, but I had such an awful experience that I felt it necessary to warn those who are looking for waxing while in Brussels. Honestly, I have NO idea how their waxing reviews are so great. I’m no stranger to waxing, but have NEVER had an experience like this. The woman waxing me didn’t wear gloves and by the time I realized that she had been REUSING THE SAME WAXING STICK THROUGHOUT THE SESSION it was too late for me to do anything. During the wax, the woman kept opening the door and leaving while I was bottomless with my legs spread apart and wax left on my body. And then, even though I specifically kept asking, gesturing, etc. for her to leave a little hair on my labia because I have sensitive skin, she waxed it anyway. To add insult to injury, it has now come to my attention that she actually lifted patches of skin off of my pelvic area, leaving me with painful red blotches and an obvious burn. To her credit, when I expressed how upset I was with the wax, she didn’t charge me. Thank goodness, though, because it has cost me that much at the pharmacy to pick up anti-bacterial sprays and creams just to try soothing the damage that had been done. Needless to say, I’m still livid. The kicker? When I asked to see the manager, it turned out that she was the manager. Thank you for not charging me, but this should never have been an issue.…
Date of experience: July 2018
Response from LiDa92, Propriétaire at Quo Vadis Beauty & Wellness
Responded Aug 1, 2018
Sorry to read you have felt so badly after your waxing experience at QuoVadis. After reading this I have investigated the case to understand better and if needed take action. I want to recognize your disappointment and emotion and if necessary apologize. But it is also important to emphasize for readers that the story is obviously exaggerated. - Waxing: it seems you asked for "Brazilian" wax, and you simply got exactly that (almost full bikini). Every day many customers are happy with it; sorry if you were not ; or if there was a misunderstanding around description? - Burns: there is no zero risk but we take all precautions to avoid those (which are very rarely reported by our customers) by using wax without strips and cream is provided at the end of each waxing to calm most sensitive skins. - Gloves and stick: no rules have been broken here, there is no issue of any kind at stake. I do not know what you had imagined. - Interruptions (door opening): it may happen that another beautician knocks on the door to ask an urgent question to the manager ; this is unfortunate and we try to avoid it as much as possible (and I will remind my team again) but it can happen on such a busy Saturday, and when it does this is managed in appropriate manner (the door is never wide open!!). Sorry to read this inconvenience has disturbed you so badly. - Team member who has treated you is very experienced and usually much appreciated by customers and indeed in my absence she is the "manager". I fully trust her. Surprised and sorry to read that you assessed her so differently. Again, I do not want to ignore a review reporting a customer's dissatisfaction and therefore I read it carefully, but I must also set the record straight when necessary. The Manager / owner.
Idris O wrote a review Mar 2018
Brussels, Belgium7 contributions
Great service, courteous staff... Lovely massage with Top quality products. Leaves smooth as a baby’s bum and relaxed afterwards.. I’d definitely be returning.. 👌🏿
Date of experience: March 2018
D M wrote a review Oct 2017
Brussels, Belgium3 contributions
In the past 6 months I went to Quo Vadis for pedicures, a Brazilian wax and a massage. I was very satisfied. The woman who did the Brazilian wax was friendly, made me feel comfortable and listened to my wishes. The pedicures were always good, but some employees do them better than others. I would advise booking an appointment, They really make time for you and do everything they can to make you feel relaxed.…
Date of experience: September 2017