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Tourism Information Centre at Grand Place

Review Highlights
Take note of the entrance

There's the big " I " in front drawing your interest, but next to it there's also a sign saying... read more

Reviewed August 25, 2015
tak3
,
Calgary, Alberta
Casual

It is like any other information centre but for the fact that the entrance door is classy cum... read more

Reviewed July 1, 2015
roshni_s1989
,
Halle, Belgium
via mobile
Read all 34 reviews
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Traveler Overview
  • Excellent11%
  • Very good32%
  • Average23%
  • Poor8%
  • Terrible26%
Sep 18, 2018
“Chaos out of Simplicity”
Aug 30, 2017
“Friendly staff”
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In the City Center | Town Hall of Brussels (Grand-Place) 1st floor, Brussels, Belgium
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1 - 10 of 10 reviews
Reviewed September 18, 2018

It started off quite well when I popped in just to double check that I new where the town museum and house of European history were in Brussels., and I received some helpful advice. However, when I returned and took my new number in the...More

Date of experience: September 2018
Thank johnrath
Reviewed August 30, 2017

Centrally located for our touristy needs, good wifi, friendly staff, plenty of brochures, what more could you want from an info centre.

Date of experience: August 2017
Thank JnVSydney
Reviewed July 4, 2017 via mobile

The man behind the desk is so busy drinking tea that he doesn't have time to do his work. We went there to get info but the man was there was absolutely inefficient.

Date of experience: July 2017
Thank tonijesuss
Reviewed February 1, 2017

Queued up to ask directions, but the ladies behind the counter were so unhelpful --- they didn't really want to be there....

Date of experience: January 2017
Thank Screenofrobert
Reviewed May 17, 2016 via mobile

We spent three days in Brussels. On four occasions we asked for minimal information. Staff looked as if they had something better to do. Circumspect information at best. Wrong information on one occasion; we had read on trip advisor that most museums are closed on...More

Date of experience: May 2016
Thank Yara S
Reviewed January 28, 2016

I went to ask for a small map since we were only in Brussels for a few hours. We were told it was 1 euro. It is not a lot, but it is absolutely ridiculous that an info center would make you pay for it....More

Date of experience: January 2016
1  Thank Costanza C
Reviewed August 25, 2015

There's the big " I " in front drawing your interest, but next to it there's also a sign saying " Police ". Kinda unusual to have police next to tourist info, but you learn something new everyday. Staff was friendly, spoke good english and...More

Date of experience: May 2015
Thank tak3
Reviewed July 1, 2015 via mobile

It is like any other information centre but for the fact that the entrance door is classy cum fancy. The tourist desk staff was OKAY. I liked the staff at Bruges better as they were more friendly. You can fetch a map or a guide...More

Date of experience: July 2015
Thank roshni_s1989
Reviewed May 4, 2015

We spend 10 day s in Brussels, exept two days in Brugges ang Gent but I couldn't find this Touristic informations: Maybe I am stupid or blind but couldn't find it. It was maps to buy in churces and small shops with souvenirs but very...More

Date of experience: April 2015
2  Thank lutakmoj
Reviewed March 5, 2015

Everywhere in the world, there are free basic maps of the city centre... Well, not in the info-centre in the Town Hall... When I asked about the map, they offered me a map for 0,50€ (I know it is cheap but that is not the...More

Date of experience: March 2015
Thank KatkaZakova
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