Red Star Line Museum
Speciality Museums
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10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,184 reviews
Excellent
747
Very good
352
Average
68
Poor
11
Terrible
6

Baptiste D
1 contribution
May 2022
When we arrived at the museum, we got appointed a tour guide who showed us around and gave additional information. The tour guide was certainly a must, since you easily get lost in all the different stages involved in the migration process. The museum itself is thoughtfully restored. They succeeded in maintaining its historical value while making a thoughtful tour. It was rather impressive to see the main hall and try to understand how the thousands of people waiting to move felt. A must-do while visiting Antwerp.
Written May 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stéphane M.
East Flanders Province, Belgium1 contribution
May 2022
This tour is incredibly well put together. It's about immigration to America during the 19th and 20th centuries. There is this interactive screen that shows how painfully long people had to travel to get there. The museum has a bunch of unique props and artifacts from actual people who traveled with the Red Star Line. My only problem was that certain places were quite loud. Like there was this installation of TVs in a circle you can stand in but the noise of the speakers was too loud that the guide became inaudible. Overall a fun experience.
Written May 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

WanderingOttersons
Denver, CO861 contributions
Jun 2022
A very cool museum to visit, especially coming in as Americans whose great-grandparents all emigrated from Europe either as children or young adults in the early 1900’s. While none of mine came through here (that I know of), more than 3 million did come through these buildings. Just being inside and thinking about the sheer number of people through here leaving the old country for the US is a little chilling. How many dreams of a fresh start in a new place stood right where we stood? The museum walks you through the process that all these emigrants would have gone through just to be able to get on the ships to take them across the Atlantic. Some amazing artifacts and stories. Absolutely worth a couple of hours for us to come here.
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

packliteFl0rida
Gainesville, FL105 contributions
Apr 2022
The museum is very nice, and we had a terrific guide - Dominique.
But we became trapped with fellow travelers in the elevator for 1.5 hours. The museum staff didn't know we were there. When we didn't return to our tour bus on time, our tour director determined that we were all in the elevator. We were packed in like sardines in a hot elevator in the middle of the shaft. The museum did contact a mechanic who repeatedly cursed at us, calling us F........ Americans. When he finally was able to relocate the elevator to the basement (after repeatedly leaving us in the dark while he reprogrammed the machine), he lunged into the elevator after us all. This is inexcusable for a public museum to act in this manner, and we learned that elevator problems had occurred four other times this month alone. My advice is if you plan to visit, take the stairs.
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sara DG
1 contribution
May 2022
When I visited the Red Starline Museum it was terribly crowded, people from other groups had pushed me aside a few times to pass our group. The museum wasn’t like a regular museum, there was film-like background music and there were a lot of interactive digital screens and buttons that you can press to hear stories, there even was a box to smell. There were enough stimuli to fully experience the stories that are told yourself but for me it was definitely too much to be good, there was a futuristic structure with screens mounted in a ring around you with above every screen a speaker to make sure you have heard every tone of the background music through your whole body, I couldn't even properly hear what the guide was saying. Not to mention that there were many light flashes and bright screens with photos pasted on top of it that hurt my eyes when I stared at them for too long. As a person with sensory issues I would not recommend this museum to people who may have the same problem as me, the large amount of stimuli is really way to much for the purpose that it’s serving but aside from the full experience of the stories there wasn’t really much to see, not a lot of maps or immigration records to look at and when there were any, the guide walked past them.
Written May 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

PJ V
1 contribution
May 2022
The museum tried to give an accurate description of how people immigrated to the American continent which it did by following the mostly hard journeys of real people from their home all the way through to The Red Star Line boat. On arrival you must first put your bags into lockers which are poorly placed on the same floor as the bathroom in a cramped place which makes it so it gets annoyingly overcrowded fast. The tour starts in the luggage room where passengers started their special journeys to America but the luggage room isn’t a tremendously great opening experience; there are a lot of maddening sounds and music that are shot at you from every possible angle. After the luggage room it gets way better even to the point one might say it’s a generally pleasing and an interesting experience. There aren’t any majorly disturbing sounds anymore and the rich amount of historical artifacts actually starts to speak to the imagination.
Written May 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David M
Portland, OR340 contributions
Aug 2022
Well organized and clearly marked exhibits of a history that not many people understand, Although I wish it was able to support more interaction, there are some clearly state-of-art presentations that thoroughly engage any visitor. In particular I would point out the central photgraphic exhibit which deserves a special recognition in itself!

The information presented was clear and effective. Our eleven year-old grandson could easily access most of the information, and was proce3ssing it even after we left the building.

Crowds were reasonable and entirely well behaved.
Written August 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

The Sassy Tourist
Searcy, AR54 contributions
Jun 2019
Traveling with teenage students, I was not very excited to visit this museum. My mind was quickly changed! This is definitely one of my favorite museums ever. The artifacts are incredible, the videos are moving, and the overall experience is quite emotional. The view from the rooftop isn't to be missed either. I can't wait to come back!
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jodles
Brussels, Belgium334 contributions
Aug 2021
Starts with the premise that migration is as old as time. So many personal stories I felt tearful at times. Fascinating exhibition about those who migrated for a better life, Great view from rooftop platform.
Written September 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christopher
4 contributions
Nov 2021
We aren't talking about the Smithsonian or the Rieks Museum here. There are no breathtaking exhibits. This is not going to be the high point of most people's vacation.

...but...

It is clean. It is well staffed with friendly people. Everything was working 100%. No areas were blocked off. All expected amenities were present.

Definitely helps tell the story of Antwerp as a hub for migration. I probably wouldn't return, but I'm glad I went!
Written November 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Red Star Line Museum (Antwerp) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Red Star Line Museum

Red Star Line Museum is open:
  • Tue - Fri 10:00 AM - 5:00 PM
  • Sat - Sun 10:00 AM - 6:00 PM
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We recommend booking Red Star Line Museum tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 2 Red Star Line Museum tours on Tripadvisor


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