l'Odyssée

l'Odyssée, Antwerp: Tickets, Tours, Hours, Address, l'Odyssée Reviews: 5/5

Speciality & Gift Shops
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 4:00 PM
Sunday
11:00 AM - 4:00 PM
About
Diamonds & Gemstones / Retail & Wholesale Located in the heart of the world capital of diamonds Member of the World Federation of Diamond Bourses Antwerpsche Diamantkring Guild of diamond and precious stones By Appointment Only
Suggested duration
1-2 hours
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Tours and Tickets

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5.0
202 reviews
Excellent
198
Very good
2
Average
0
Poor
1
Terrible
1

Brunetteabroad
New Zealand364 contributions
Best place to buy Diamonds in Antwerp!
Oct 2021 • Couples
My fiancée and I wanted to buy our Diamond engagement ring in Antwerp and after researching about where to buy, the 5* reviews caught our eye and we decided to make a booking with L’Odyssee. We were not disappointed.

From the moment I made the booking we were greeted with a high professionalism and manner that made us feel excited about choosing. Itzik and his wife Lora are surely the most kind and beautiful people I’ve met in Europe! Lora (incredible woman) explained everything to us from the very beginning, answering questions before we even had thought of them, spending time with us (hours actually) to go through one by one exactly what we were looking for, working with our budget and patiently advising us in every step of the way. The prices are far below what you could ever pay anywhere else on the market and the quality of the diamonds exceeds regular retail shops. We never felt rushed or pressured in anyway and received we knew a highly professional opinion 100% of the time. From the hours spend looking at diamonds and choosing, to going with Itzik to watch the Diamond being placed in the ring, there was nothing but sincerity and no reason to question the integrity with the certificates and laser inscriptions. Lora and her husband made you feel calm and trusted at all times.

I have never had such an incredible experience like this before. The ring in the end was ABSOLUTELY EXACTLY what I wanted and fitted the budget. It was so personal, so memorable. The diamond that we hand picked we know every detail of it and the ring has never been previously tried by other customers in a regular retail store, these small things make the finished product so much more precious and valuable to us. I don’t know why everyone wouldn’t want to choose their rings like this???

We know where we will come when we need anything in the future related to jewelry. We walked in as customers, but walking out we felt like friends.
Written October 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brian R
Dublin, Ireland4 contributions
The Highest Quality Service
Aug 2021 • Couples
I cannot recommend Itzik and Lora enough for anything you need in the form of diamonds/jewellery/ring services!! This is my second time going to them as I came to buy my fiancé an engagement ring (see my previous excellent review for that purchase). And this time I have returned with my fiancé for our wedding bands and got the same incredible service.

Itzik and Lora did the work prior to our arrival to bring plenty of options that were in line with our provided references. Itzik also provided options that were slightly different which we appreciated as it honed us in on what we really wanted. Also, as always, we were provided only with options that were without our budget.

Itzik took the time to talk us through the options and provided his expert opinion when called upon. We never feel rushed or pressured when working with them which is very appreciated.

The rings we walked away with were even more perfect than we imagined and we can’t thank them enough for their help!! The experience was so special and one that we will always remember.

Working with Itzik and Lora is always a pleasure and their honesty and genuine nature shines through with every experience. We will absolutely return again to visit them and work with them again!! To be honest, we will likely never go to anyone else for such a purchase.

Thank you for having us and see you both soon!
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sinead
Dublin, Ireland1 contribution
Trust worthy, great price and the best client service
Aug 2021 • Couples
My Fiancé and I visited Lora and Itzik to purchase our wedding bands. It was such a pleasure to do business with such sincere and genuine people. Diamonds are to die for but the service is incredible. Itzik ensured I selected something according to my own personal taste and his advice was greatly appreciated. Very trust worthy people who care about their customer no matter how big or small they purchase. Look no further for Diamonds, this is the only place to shop. Lora and Itzik are the best in the business
Written August 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adele
San Diego, CA6 contributions
Shopping long distance
Jun 2021
I visited l'Odyssee while on vacation in Antwerp after reading the reviews on Tripadvisor. That was in 2019 and it was a fantastic visit, we spent many hours looking at diamonds for my son to purchase for an engagement ring. Of course I purchased some items as well! Lora and Itzik were very patient explaining the different categories of diamonds and we left with a beautiful engagement ring.

Just last month I reached out to Lora and Itzik to purchase some diamond stud earrings. Since travel is still restrictive I made the purchase over facetime from the United States. They took the time to show me many options and settings for the earrings, shipping and delivery was easy and I am so happy with my purchase.

You don't have to be in Antwerp to shop with l'Odyssee and you can be confident in purchasing from abroad.
Written July 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laurent Cohen
1 contribution
Exceptional on Antwerp, not to be missed!
Apr 2021
Competively priced
Very profesionals
Very pleasant people they take all the necessary time to understand your request and explain all that you need to know to make a good acquisition.
I bought there several times and my experience is exceptional.
Highly Recomendable!!!
Written June 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Antonio X M
5 contributions
Perfection
Jun 2021 • Solo
Second purchase in 2 years : top Quality products and top service! They have a huge assortment from which you can chose the perfect stone -100% recommended
Written June 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Zainab Abdulla
1 contribution
An experience not to be missed!
Dec 2020
Fantastic shop! Really great support all the way from picking the stones to deciding on the final designs. I visited twice in a period of 3 years. In both cases, Itzik and Lora spent so much time helping and educating every step of the way and honestly I can’t imagine buying diamonds from anyone else. Highly recommended and definitely an experience not to be missed!
Written December 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sonata-Julija
Zaventem, Belgium13 contributions
Superb, memorable experience, super friendly, relaxed ambience
Oct 2020 • Solo
I was so happy to meet Lora and Itzik, family -run diamond business, as well having a variety of a choice of gemstones too - sapphires, rubies, emeralds, garnets, spinels, different colours of tourmalines, all precious and semi-precious gemstones. And diamonds just...mesmerising, so many different cuts reflecting light in so many ways.
Gems I saw sparked both mystery and fantasy. All these different colours, shades, and forms. Since I am a lover of jewellery, for me it has been one of the most beautiful experience in my life. I am ready to repeat it. I felt a great privilege to meet Lora, Itzik and their son.
Passionate about their work, extremely professional, very patient, and lovely people. Time flew so quickly. Having had chosen what I wanted, gems mounted - a ring and a pair of earings, by all means, with lots of help and advice by Lora.
I left with my heart smiling. Unforgettable and
impressive! Highly recommended. It is a place where you will find a diamond for your fiancé or
for your wife, or just something for yourself, and at a good price.Will certainly go back for a pair of diamond earrings along with my husband.

Written October 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brian R
Dublin, Ireland4 contributions
The Highest Quality of Service and Diamond - Absolutely Amazing
Jan 2020
I had the most excellent and memorable experience at l'Odyssee and I cannot recommend them enough to everyone that reads this! Lora and Isaac provide an environment of trust combined with exemplary and over-the-top service excellence. I want to provide all of the details and things that I loved about my experience below, but if you are not interested in my novel - just know that the bottom line is look no further and go nowhere else for your jewelry needs. I have no doubt that Lora and Isaac will give you the highest level of service and provide you with the information to make the best purchase for your circumstance.

To preface, I came here looking to buy a diamond engagement ring for my girlfriend (now fiancé). I was able to make a private appointment at l'Odyssee on a Sunday afternoon which was very helpful due to my strict timing in coming from Ireland to make the purchase. Even before my visit, Lora and Isaac were extremely quick and detailed in their communication via email by listening and understanding my needs. They asked the right questions and assisted me in nailing down the type of diamond and ring I may have been looking to buy. I also provided my budget in which they did not challenge or try to bring me to a "higher price range".

Arriving in Antwerp for my appointment made the service even more exceptional. Lora and Isaac were both there in the office and willing to provide the best service possible. Lora took her time and did an excellent job explaining important relevant information about diamonds. She was relaxed, took her time, answered questions, and did not make me feel like I needed to be in a rush at all. This was very calming as I am sure I am not the only man that has felt a bit "out of his element" in buying an engagement ring. Her explanations were clear and honest, and were much appreciated. I felt welcomed immediately over a cup of coffee!

Lora had also selected different styles/sizes/dimensions/"C's" to present to me based on the picture and description I provided via email. Along with some others to compare and contrast to see if actually seeing the diamond may change my mind. This was incredibly helpful to be able to compare and contrast and figure out what was most important to me. Each diamond presented was beautiful and came with the certification and an honest explanation of the benefits/possible flaws of each diamond. Lora did not try to sway me in any way, but was willing to answer any questions that I asked or offer an opinion if I asked one of her. As noted above, I was not presented with a single diamond that was outside of the price range I provided, which made me feel appreciated and respected.

As I went through the options, I never felt rushed to make a decision. I was able to discuss the pros/cons with Lora and Isaac very openly, and I felt that their input was very honest and open.

Once I decided on a diamond, we moved onto the ring itself. I had miscommunicated in my original email, and had asked for a "gold ring" when I meant "yellow gold." Therefore, Lora and Isaac did not have any yellow gold rings readily available. It being Sunday, I certainly made their job difficult on finding yellow ring options around Antwerp. Isaac was very kind to take on the challenge and indeed came back with plenty of options for a yellow gold ring.

An amazing part of the service is Isaac actually taking you to watch the diamond be set into your ring. When the first setter had told us that he could not fit my diamond into the selected ring, Isaac was determined to find someone that could. He did in fact do this and I was able to videotape and take pictures of the process, which was great to show my fiancé!!

During the time he was gone in search of yellow gold rings, Lora was so kind in letting me stay in the office and spend time with her family! I felt appreciated and included, and again not rushed at all. I even got some lessons in gemology :) and shared more than a few coffees and chocolates.

As we are talking about diamonds and rings, it would be foolish not to consider price as a factor. In my experience and research, l'Odyssee as a wholesaler can provide you the best price and value for your diamonds. I found Lora and Isaac to be very transparent about the value and price of the diamonds, and I would put their prices up against anybody else.

My ring came out absolutely perfect and my fiancé loves it!! We are definitely going to come back for our wedding bands and I can't wait to visit again.

Lora and Isaac made the day so special and memorable for me! I can't thank them enough and I can't say enough about my experience. I sincerely thank them for everything!
Written August 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Maxpow
1 contribution
Totally worth it!
Jul 2020 • Solo
Very happy to have discovered l'odyssée from a friend's advise. Great quality and better service, taking the time to explain and helping you choose what you are really looking for.
I'll definitely recommend to my friends and come back in the future.
Written August 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about l'Odyssée

l'Odyssée is open:
  • Sun - Sun 11:00 AM - 4:00 PM
  • Mon - Thu 10:00 AM - 6:00 PM
  • Fri - Fri 10:00 AM - 4:00 PM