Firstly we booked on Expedia . Quite expensive and in the ‘know before you book’ this cruise does not mention that you can be sitting next to other people . Unfortunately only after you book , when it’s too late to get a refund , are you informed via fine print that the tour can be shared tables .
We got there early . We got on the boat as the fourth couple , and even then it looked like the seating lady put us on the only shared table cause we looked like the least likely to complain .
To see the rest of the boat have large tables with which to eat , when we were placed right next another couple was the first hard thing to experience . However what is harder is the thought that knowing we were the ‘only’ cramped table on the boat , shouldn’t the staff have made an extra effort to see if we and the other couple were ok throughout the night ? We couldn’t easily get up to go the bathroom . Our plate with bread rolls , even though finished , was not collected until two hours into the two and a half hour cruise . We managed to get the welcome Prosecco , and a glass of wine each , but my glass sat empty after that for 45 mins . And only after my husband asked for another drink did the waitress fill it up . They also brought us two of the courses before even clearing our Prosecco glasses or topping up the wine .
You would think that seeing empty glasses would encourage a top up . You’d think also that knowing both couples were on the only cramped table on the entire boat , the staff would make sure to clear these two tables more efficiently .
Not only this , but the waitress dangerously poured my wine by reaching over the lady sitting next to me and I had to pass plates over her . Which did not make for a good look.
The food was not bad , just not good either and definitely not worth the price we paid .
I managed to have two glasses of wine , a Prosecco, water and a coffee over the whole two and a half hours , plus half of my husbands two glasses . It was incredibly hard to get the attention of the waitresses and even when they did , it was because the couple next to us flagged her down or we tried to ask when they were delivering a course . Even then she looked at us like we were imposing .
The lights were beautiful , however the commentary was not consistent and unusual at best . The whole boat looked to be confused about the artworks on the canals as they were only pointed out a few times.
To the company , I’d suggest you limit the seating and tickets to either groups of four who know each other , or tables of two for the whole boat when you have the situation we had that made us the only people to share a table on the boat .
To people wanting to purchase this cruise , as long as you know that you might have to share and are ok with the cramped space this puts you in . We would not have spent so much money had we known at the time of purchase .
I now have to publish a review to the newspaper I am a critic for , and it will not be a favourable one.