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Zurich Tourist Information

Bahnhofhalle | Zürich Hauptbahnhof, Zurich 8001, Switzerland
+41 44 215 40 00
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$26.42*
and up
Zurich Old Town Walking Tour
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Zurich Tourism Tourist Information - your own personal information center. Zurich Tourism would be happy to provide you with tourist information and answer any questions you may have about the city and region of Zurich. Furthermore the Tourist Information sells tickets (ZurichCARD, Swiss Travel System tickets, single entries to Zoo Zurich, Swiss Museum Pass, event tickets of Starticket and Ticketino), provides a range of souvenirs and brochures. The wide range of services includes booking hotels, organize guided city tours or excursions and arrange tour-guide hostesses, supporting programs and special trips (bus, tram, boat).
  • Excellent67%
  • Very good26%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“walking tour” (20 reviews)
“zurich card” (14 reviews)
Closed Now
All hours
Hours Today: 8:30 AM - 7:00 PM
Suggested Duration: 1-2 hours
LOCATION
Bahnhofhalle | Zürich Hauptbahnhof, Zurich 8001, Switzerland
CONTACT
Website
+41 44 215 40 00
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Reviews (407)
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1 - 10 of 166 reviews

Reviewed yesterday

Excellent information center , very helpful, answering all the questions ,selling tickets and having souvenirs.

Thank maria v
Reviewed 1 week ago

It was very nicely explained and enjoyable. The place is interesting to visit and the tour guide could solve us any question in a very professional way.More

Review collected in partnership with this attraction
Thank monica_feixas
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you very much for your feedback. We are happy to hear that you enjoyed our Zurich West tour, and that the tour guide could give you the answers you were looking for. We hope that we will be able to welcome you again on...More

Reviewed 1 week ago

Our tour guide, Simona, was truly outstanding. She is a well-educated, professional historian, has a great personality and is filled with energy and love of Zurich. The 2 hour tour felt like 20 minutes it went so fast. She made herself available to everyone in...More

Thank jcm387
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you very much for your feedback. We are glad to hear that you had a good time during the tour and that you were very happy with Simona, our tour guide. We will glady forward the compliment to her. We hope we will be...More

Reviewed 2 weeks ago

I coordinate international exchange programs and brought a group of American teens to Zurich over the Easter break. Our guide Andrea was very informative and shared some very interesting history with us about Switzerland and Zurich. It certainly opened up our eyes to history that...More

Review collected in partnership with this attraction
Thank Francesca C
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you for your feedback. We are very happy to hear that you and your group enjoyed our city tour, and that you were satisfied both by the service of our tour guide Andrea as well as our office. We hope your group was able...More

Reviewed 2 weeks ago

I had just 5 hours in Zurich before the train. Zurich Tourist information office at the Central Train Station helped me to get most out of it, So did their colleagues in GenevaMore

Review collected in partnership with this attraction
Thank Александр Л
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you very much for your feedback. We are happy to hear that you found our staff very helpful and were satisfied with your stay in Zurich. We hope we will be able to welcome you again in Zurich in the near future. Yours sincerey,...More

Reviewed 2 weeks ago

The first thing you do is to get in touch with their center. They speak English and were polite and patience in answering all queries that you may have as a first time traveller. There is one at the airport but I would rate the...More

Thank Sumeet J
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you for your feedback. We are happy to hear that you were content with the service at our tourist information in the Zurich Main Station. Many of our guest advisors also speak languages other than English, such as French, Italian, Spanish and more. We...More

Reviewed 2 weeks ago via mobile

It was a great tour through the historic city centre. We were only a few people and so the guide went into detail and to some extra places. She was really nice and provided us also with some personal recommendations for cafes and popular sightseeing...More

Thank Annika_Gold
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you very much for your feedback. We are happy to hear that you enjoyed our public tour "Stories of the Old Time", and that the guide provided an excellent service. It would be a pleasure to welcome you to Zurich again at some point...More

Reviewed 3 weeks ago

Very practical Very friendly staff with resources to help the traveler Clean, tidy and well organized Good prices for souvenirsMore

Thank Toni P
Zürich T, Tourist Information at Zurich Tourist Information, responded to this reviewResponded 6 days ago

Thank you for your feeback. We are happy to hear that you liked our service at the tourist information inside the Zurich Main Station. To provide a good customer service is very important to us. We hope we will be able to welcome you to...More

Reviewed 4 weeks ago

Definitely stop here if you need assistance with tours, transportation, etc. Another big plus is the nice selection of postcards and souvenirs, some of the best in the city.

1  Thank LuxFirstTravel
Zürich T, Tourist Information Team at Zurich Tourist Information, responded to this reviewResponded 3 weeks ago

Thank you very much for your review. We are very pleased that you liked our service at the tourist information at the main station helpful. We hope we can welcome you back to Zurich again soon. Best regards, Ester, Zurich Tourism

Reviewed May 19, 2017

You can get the city map in this location, as well as some interesting souvenirs. You can also get information about the events happening in the city.

1  Thank David S
Zürich T, Zurich Tourism, Tourist Information Team at Zurich Tourist Information, responded to this reviewResponded 4 weeks ago

Thank you very much for your review. We are very happy that you found our tourist information at the main station in Zurich helpful We hope we can welcome you back to Zurich again soon. Best regards, Ester, Zurich Tourism

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Questions & AnswersAsk a question
Phillip C
hi. we are visiting Zurich on June 28th through to the 31st . it is my wife's birthday on the 30th, and i want to do sonething special for her. i wondered if you could recommend an evening or day time event. she has a love of chocolate especially making it. or maybe a show? I would really appreciate your help thanks
June 14, 2017|
Answer
Response from Zürich T | Property representative |
Grüezi Philip Thank you very much for your message. Unfortunately we don't have public chocolate workshops. I can recommend you the sunset boat tour on the lake Zurich or the chocolatetour through Zurich. You will find more... More
1
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iltravelling
I am needing some help in deciding what sort of travel pass both my husband and I need for our stay soon. We will be transported by prepaid bus from Basel/River Cruise termination to Zurich Airport and from there we will need to find our way to Grindelwald on the afternoon of June 14 th. We will stay in Grindelwald for three nights, then return to pre booked accomodation in Zurich on Saturday 17 th June, then the following morning will need to leave for flights at the airport late morning. I'm looking at what tours or tourist sights are also covered by the rail passes. Would you recommend a train trip back to Interlaken one day for more detailed sightseeing? Thank you
March 23, 2017|
Answer Show all 5 answers
Response from Zürich T | Property representative |
Hello again, I think you mean for Interlaken Region, right? Do you wish to be in this Region the whole time? If so there is a Special ticket. For more informations please visit this link (you will have to copy... More
1
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Nic S
Hi, travelling to Zurich next January for 4 days, 2 adults 2 children. Are there transfer companies from the Zurich airport to the town? also...hotels in the centre, any help appreciated.
February 25, 2017|
Answer Show all 2 answers
Response from Zürich T | Property representative |
Grüezi! We recommend taking the train from the airport to the city center. It only takes you around 15 minutes and trains depart regularly. A good option for getting around with public transport is our ZürichCARD! Best... More
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