We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Bahnhofhalle | At the Main Railway Station, Zurich 8001, Switzerland
Phone Number: +41 44 215 40 00
Website
Today
9:00 am - 6:00 pm
Open now
See all hours
Hours:
Sun 9:00 am - 6:00 pm
Mon - Sat 8:30 am - 7:00 pm
Recommended length of visit: 1-2 hours
Description:

Zurich Tourism Tourist Service - your own personal information center....

Zurich Tourism Tourist Service - your own personal information center. Zurich Tourism would be happy to provide you with tourist information and answer any questions you may have about the city and region of Zurich. Furthermore the Tourist Service sells tickets (ZürichCARD, Swiss Travel System tickets, single entries to Zoo Zürich, Swiss Museum Pass, event tickets of Starticket and Ticketino), provides a range of souvenirs and brochures. The wide range of services includes booking hotels, organize guided city tours or excursions and arrange tour-guide hostesses, supporting programs and special trips (bus, tram, boat).

read more
Book In Advance
More Info
$26*
and up
Zurich Old Town Walking Tour
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 231 reviews
Visitor rating
  • 71
    Excellent
  • 31
    Very good
  • 7
    Average
  • 4
    Poor
  • 2
    Terrible
Crowded but extremely helpful staff

we took a number and asked like about 10questions to the officer and he replied and went out of the way to check answers for us and i am so very glad and satisfied with the way we... read more

4 of 5 starsReviewed 6 days ago
angelankita
,
Vadodara, India

Similar Things to Do in Zurich

Add Photo Write a Review

231 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 115: English reviews
Vadodara, India
Level Contributor
58 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we took a number and asked like about 10questions to the officer and he replied and went out of the way to check answers for us and i am so very glad and satisfied with the way we were handled. HATS OFF GUYS !

Helpful?
Thank angelankita
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your positive feedback. It is great to hear that you are satisfied with our services. I hope you had a great time in Zurich! See you next time. Best regards, Ella, Zurich Tourism More 

Newcastle, Australia
Level Contributor
122 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Though the place was busy we took a number and was called in turn. Staff were friendly, knowledgeable and helpful.

Helpful?
Thank Bellevue03
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your review. We are happy that you are satisfied with our services and the ticket system. We hope to see you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

florida
Level Contributor
691 reviews
367 attraction reviews
common_n_attraction_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped in the tourists office after getting off the train There is a lot of free information you can pick up The man that waited on us spoke very good English and was very helpful

Helpful?
Thank bradyboy2
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your positive feedback on our services. We would be happy to welcome you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

Arlington, Massachusetts
Level Contributor
37 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Jetlagged and having already boarded two of the wrong trams, I finally gave in and went to ask for help. My German isn't the greatest, but they provided fast, friendly and efficient directions to our hotel, so we could all get a nap in before exploring. Central location and ease of use was great!

Helpful?
Thank Mike S
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Dear Mike, thank you very much for your positive feedback. I am happy to hear that you are satisfied with our services. We hope to see you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

Edmonton, Canada
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you can, take a tour from the BEST OF SWITZERLAND TOURS. They use local swiss guides and they speak perfect English, like our guide MARCEL

Helpful?
Thank angiebaby1959
Mumbai (Bombay), India
Level Contributor
536 reviews
196 attraction reviews
common_n_attraction_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the best place to get information about tourism in Switzerland. Apart from information, one can buy variety of souvenirs.

Helpful?
Thank AtulKB
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your review. We are glad to read that you are satisfied with our services and that you like the variety of our souvenirs. Best regards, Ella, Zurich Tourism More 

Brisbane, Australia
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Professional staff and efficient!, Clean all around with excellent service and helpful information. The knowledge of the staff was so good that we got all our information at this place without wasting time in other centres in Switzerland

Helpful?
Thank Lakyjoseph
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your positive feedback. I am happy to hear that you are satisfied with our services. We hope to see you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

Mumbai (Bombay), India
Level Contributor
56 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 23, 2016

The designer office of the Zurich Tourism / Swiss Tourism office is well presented with sufficient professionals at the counters. The number system works well and you are attended to as per your turn. Once at the counter you can have multiple or any number of questions, they will all be answered with latest info and map markings by the... More 

Helpful?
Thank abinashjee
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thank you very much for your review. We are glad that you are satisfied with our services und like the infrastructure of our office. We hope to see you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

Vancouver, Canada
Level Contributor
26 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2016

If you need maps of Zurich and information on the area, as we did, this is a MUST visit! The brochures and maps aided us immensely in planning out what we wanted to see and do while in the area.

Helpful?
Thank capri2008isle
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thanks for your positive feedback on our city maps and services. We would be happy to welcome you soon again in Zurich! Best regards, Ella, Zurich Tourism More 

Indore, India
Level Contributor
146 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 20, 2016

The visit of zurich was not as fascinating as of other places in switzerland but were nice and produced a variety

Helpful?
Thank sssolanki
Zürich T, Tourist Service Team at Zurich Tourism, responded to this review

Thanks for your review. We would be happy to welcome you again in Zurich and show you the fascinating highlights of our city. Best regards, Ella, Zurich Tourism More 

Travelers who viewed Zurich Tourism also viewed

Zurich, Canton of Zurich
 
Zurich, Canton of Zurich
Zurich, Canton of Zurich
 

Been to Zurich Tourism? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Zurich Tourism and other visitors
7 questions
Ask a question
Malta

See all questions (7)

Questions? Get answers from Zurich Tourism staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?