Swiss Chocolate Train
Swiss Chocolate Train
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4.0
4.0 of 5 bubbles327 reviews
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PGA
14 contributions
1.0 of 5 bubbles
Jul 2024 • Couples
Don’t do this ‘tour’!!! The initial train ride is. Lovely, but after that it is all downhill. The cheese factory is beyond lame; you have a very poor hand held audio going as you walk past pictures. Then it is back on the busy to the town of Gruyère, which is cute but you are dumped there for 2 hours. One hour would be more than enough. Then it is back on the bus to the Callier chocolate factory for another lame hand held audio tour. There are free samples at the end, but the chocolate is not great. And again it was 2 hours in this location which was too long. Finally it is back on the bus to Montreux. At the very least it should be called the bus tour, as the train part is minimal. Save your money and do the Lindt tour in Zurich.
Written July 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cuestaroble
Mariposa, CA212 contributions
5.0 of 5 bubbles
Dec 2014 • Friends
By asking the ticket clerk for only round trip tickets to the chocolate factory, you take a scenic ride through the forest, with one, easy, train transfer. Tickets to the factory itself are included in the fare. After the factory, take the train back and disembark in Gruyere. The cheese factory is across the street from the train station, but was not the highlight of the trip for us. Then a short, but steep walk up to the town. Museums, Castle, Restaurants are all located in this beautiful town. Back on the next train to Montreux. There is no need to book the much more expensive guided tour- "Chocolate Train" to the same places.
Written December 15, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Teee7
Truro, UK238 contributions
5.0 of 5 bubbles
Aug 2012 • Friends
Did the Chocolate Train tour last month whilst on holiday in Montreux. We got our holiday company rep to book it for us the day before (for no extra cost), but you can easily book it yourself at the train station, or on the internet before hand. We had a half price Swiss card, so the price was 69CHF (approx £47)pp. Yes, it is undeniably pricey, but I believe it was well worth it. All travel and entrances are included.
Yes, you can plan and do it all yourself - I looked into it in some detail before we travelled. Cost wise, I reckon it would have saved us about £10-£12 pp. However, I decided to book the official tour for logistical reasons. To do the complete trip independently is certainly possible, but to keep to approximately the same departure/arrival times for Montreux would have perhaps reduced the time we had at each of the attractions - particularly relevant had there been queues at the chocolate factory (more on that later).

So - my trip report.
Train leaves Montreux at 9.07am. There are 3 carriages - 2 are old fashioned Belle Epoque, and one a modern panoramic coach (to sit at the very nose end of this required a supplement I believe.) We opted for the Belle Epoque - very grand looking - reminiscent of Agatha Christie! Our coach was about half full - I think the whole train was likewise - maybe 50 or so people on our trip. A mix of nationalities - I identified French, German, Asian, English, American and Australian. Probably about a third were English speaking. Mostly adults with a few teenagers - I think it would be long and tiring day out for children under about 12. Okay I guess for those with slight walking difficulties as there is not TOO much walking to do.
You get about an hour's scenic journey up from Montreux to Gruyeres - train changes direction part way at Montbovon. Complimentary hot drink (tea, coffee, ovaltine), chocolate croissant and mini chocolate served en route. There were 2 members of staff on board, who stayed with us the whole day. The pleasant lady spoke only French, but the young man spoke French, German and English, and was extremely helpful. I noticed that a couple sat near us had brought luggage with them when they got on - this was put in a special compartment by the engine. They were obviously going to do the choc train trip on a transfer day, and then continue their journey elsewhere. I was very impressed when the young member of staff came up to them en route and went through (in English) with them a detailed plan of not just where they had to get off on the way back, but also precise details of the times, platforms etc of 2 onward connections for them.

First stop is Gruyeres and the cheese factory - this is right opposite the station. You get an hour here, which is ample. We went straight in at the factory, bypassing any queue. Multilingual headsets are provided, and then you follow a tour at your own pace. Covers the cows, the fields, the milk, the cheese making process, etc. Probably took about 25mins, but you could linger longer if you wished. I guess there would just about be time to grab a drink/snack at the cafe, as well as browse the shop - free cheese samples to be found in here!
Then we gathered outside to get on a bus (2 actually) for the short journey up to Gruyeres village (I noticed some people walked, after checking with the guide that was okay). 10 mins uphill walk I believe.
We then had about 2 and a half hours at Gruyeres. I think this time was just about perfect, but I guess your opinion on this may differ depending on what you like to do. We walked straight through the village (1 street really) up to the castle. Here you can see a film about the castle, but we didn't as I wasn't sure how long it would be. An information leaflet in English was given to us, for us to follow a self guided tour around the castle.
Having just done another castle (Chateau de Chillon) the day before, I was a bit worried it might seem a bit the same, but I wasn't disappointed at all. The castle hosts several art exhibitions (I presume these change periodically), and I really like the way they were integrated into the castle itself. The main art exhibition was by a Zimbabwean sculptor, and his exhibits (mainly birds) were situated throughout the castle, and really added to the beauty of it. We probably took about 1 and a half hours to do the castle - again this time may vary depending on how quickly you go.
We then left the castle area and went back down to the village for lunch - we only wanted a snack, so grabbed a panini (Gruyeres cheese of course!!) from a shop just below the castle and found a seat nearby.
Then we had about half an hour left for a wander through the village before walking back to the car park to rejoin the tour buses (where they had dropped us off).

You then have about a 15-20 min bus journey to Broc - lots of good views of Gruyeres up on its hill as you drive along.
Arriving at Broc for the chocolate factory, we were split into groups by language for our tour. The English speaking group (all from the Chocolate train group) probably had about 15-20 people in. I didn't see the make up of the other groups - I think it was one French and 1 German - as we were first in.
This is where things could get awkward if you were arriving independently - you may have to wait quite a while for a tour in your language - indeed, ours seemed to be the only English one I could see in the whole hour and a half we were there. I don't know what their minimum/maximum numbers to make a tour would be.
You then get an automatically controlled short but quite interesting tour through the history of chocolate making/the factory, before arriving at......the Tasting Room!! Here you can be as restrained or not as you wish as you get to sample lots of chocolate. The tour/tasting probably took about 45mins or so (not sure as I was too busy with chocolate.....!) Then we had a drink in the attached cafe and browsed the extensive shop.

Then a short walk to the train station for the journey back to Montreux - takes about 1 hour 40 mins. And you may get a little surprise gift on the way back....!

So my verdict is that the Chocolate Train is a fantastic day out, and in my opinion is well worth it.
Written September 2, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Familyof4MN
Minneapolis, MN33 contributions
4.0 of 5 bubbles
We took the train from Montreux to Broc. It wasn't the official "Chocolate Train" - there really is no need to book that tour, just take the train to Broc - the view is the same, the train is the same and the destination is the same. When you arrive in the simple little town of Broc, you'll be amazed to see such a large factory in what appears to be the middle of nowhere (cows grazing in the mountain pastures as the train slowly passes by and suddenly you see the large white factory). The factory tour had only recently reopened - it was a great little tour - Willy Wonka like with rooms that appeared to have no door that suddenly open to the next room. The sample room was amazing. The factory itself has a chocolate store where you can purchase your favorite chocolates, but we bought all of our chocolate at the factory outlet just up the hill (next to the little train station).
Written June 2, 2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tina A
Roseburg, OR106 contributions
5.0 of 5 bubbles
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We took a family trip (my husband, 2 teenage sons, and me) to Europe in June 2006, and one of the things I most wanted to do was to ride the Chocolate Train. My husband humored me, so we arranged our entire schedule around making sure that we were in Montreux Switzerland on a Wednesday (the train runs only on Mon, Wed, and Thurs in June). We bought Swiss passes, and then paid the supplemental reservation fee well in advance (ordered from the website above) and we were ready to go!

I wasn't sure what to expect from the Chocolate Train -- it turned out to be a little shorter ride than I had thought it would be, and it was definitely "touristy" but not in a negative sense. We got on the train in Montreux, and our seats were in Car 10 of Belle Epoque, opposite the bar area. The hostess was a very pleasant young woman from Paris, and she supplied us with hot chocolate, coffee, and croissants (and of course, chocolate!). Our seats were upholstered with a luxurious red velvet, and the entire decor was classy. We found ourselves part of a moderately sizedl group (maybe about 50?) on the train.

We had a very relaxing and scenic ride into Gruyere, where we were bussed a short distance to get a tour of a cheese factory, followed by an opportunity to buy some cheeses. Then we reboarded for another short trip to the oldest section of Gruyere, surrounding the Gruyere Castle. We were glad to hear that we were then to be "on our own" for self-guided tours of the castle and to pick up a panini or other lunch in one of the many small eateries or stores. We enjoyed walking thru the castle, trying to keep up with our sons, who were finding all the secret passages and cellars, then we were bussed back to the train for the ride to what I had been waiting for: the Cailler/Nestle chocolate factory in Broc!!

I rushed through the tour of the factory so I could spend more time in the tasting room and the store (managed to get both sons to hold my samples for me, at least what they didn't want to eat! :) We had a few extra minutes at the end to also explore the town of Broc -- my boys played Frisbee while I found yet another Nestle outlet store to shop in -- they had some really neat packages of instant coffee that I wished later I had purchased!

Then we boarded the train for our return trip to Montreux -- overall a very relaxing, scenic and flavorful day! It would have been nice if the train ride itself had been longer, but it is still quite a nice day, and even our teenagers enjoyed it!
Written January 10, 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lin0515
New Castle, DE592 contributions
5.0 of 5 bubbles
Sep 2016 • Couples
We had a wonderful day taking the Chocolate Train from Montreux to Gruyeres and Broc. The tour starts with a vintage train serving a chocolate croissant and your choice of coffee, tea, or hot chocolate. The train then takes switchbacks up the mountains from Lake Geneva, with gorgeous views of the lake. It then continues through beautiful Alpine scenery to Gruyeres.

The train stops at a cheese factory for a walking tour through a interesting exhibit that explains how gruyere cheese is made (with handsets in several languages including English). The tour includes free samples of gruyere cheese, a view of a cheese-making factory and about 20 minutes in a gift shop (which, surprisingly, didn't sell gruyere cheese vacuum-packed for travel).

Then we boarded buses for a short drive to the village of Gruyeres, an incredibly picturesque village where we had time for a leisurely lunch on our own (fondue and rosti, of course!) at one of the outdoor cafes, a walk through the village, and a little shopping (vacuum-packed gruyere cheese, of course!).

Then we were back on the bus for a short drive to the Cailler chocolate factory, where we had another walk-through tour with handsets. The tour told the history of chocolate with really nicely-done animated exhibits in a series of rooms. (If you've been to Hershey's Chocolate World, the exhibits here are better, but here you walk instead of riding in an amusement-park car.) We then walked by a real chocolate production line. We then visited a tasting room with samples of maybe 8 different kinds of Cailler chocolate before spending a good bit of time in a gift shop and snack bar. It was then a short walk from the chocolate factory to our train for the ride home.

It was a really enjoyable way to spend a day, and we recommend this tour highly. The only thing we wish might have been different is would be to have less time in the Cailler gift shop (we had over an hour) and more time in Gruyeres--there wasn't enough time there to have lunch and to visit the castle or museums. Our tour guides were excellent and spoke in both English and French and were very clear about where we were going, where and when to meet up, etc.

A couple of tips: If you are planning to buy a Swiss Travel Pass, buy your reduced-fare Chocolate Train ticket online early--these trains can and do sell out. Just indicate when you buy them that you have a Swiss Travel Pass, even though at that point you don't. Then buy the Swiss Travel Pass at a train station when you arrive in Switzerland, and show both the pass and your printout of your Chocolate Train ticket when you board in Montreux.

Second, if you're planning on taking the GoldenPass train from Montreux to Zweisimmen (or vice versa), about half of this train is on the same route, so you'll see the same thing twice for part of the way.
Written October 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PalmTree1221
Houston, TX39 contributions
5.0 of 5 bubbles
Oct 2013 • Friends
This was a full day adventure (9am-6pm) on the "Train du Chocolat" that departs from Montreux Switzerland and travels to the beautiful town of Le Gruyere (home of the famous cheese). You must make a reservation in advance on the trains website as it is very popular and only operates on certain days of the week. If you have a Swiss pass, you need only pay for a reservation fee which is $59.00 per person roundtrip. This fee includes a tour leader and 2 short bus trips that take you between the small villages of LeGruyere and Broc, where the Nestle-Cailler chocolate factory is. Without booking the tour, I would not have known how to find these places and you would have to pay for some sort of transfer from the train station as its all uphill from there. The town of Le Gruyere is so charming. Small restaurants and shops on cobblestone streets as you wind your way around to a beautiful medieval castle. We had gorgeous sunny weather which helped a lot. You have plenty of time to eat (lots of fondue places) and shop around before the tour leaves for Broc. In Broc, you will see the Cailler chocolate factory and tour and be able to sample lots of different chocolates at the end. They have a huge gift shop (though prices in other areas are said to be cheaper) and a nice café if you can possibly eat again after the big lunch and chocolate samples. You will board the train back to Montreux from Broc. We arrived back around 6pm. You will see the most beautiful scenery along the way looking down on the Swiss Riviera of Lac Leman....gorgeous....as the train continues to climb towards Gruyere'. On the way you will be served hot chocolate and chocolate croissant. They do have a bar also and we enjoyed a small bottle of champagne on the way back with some delicious cheese straws we purchased in town. The scenery returning was just as beautiful as the sun was setting on the lake....one of the highlights of our trip. When we arrived in Montreux we caught a connecting train back to Geneva where we were staying (about 1 hour) and arrived around 8:00pm. Plan for a full day and wear comfortable walking shoes for some uphill walking and cobblestone streets. This trip is enjoyable for couples and families. I highly recommend it on a nice day and totally worth the cost. We sat in the lovely Panoramic car but you can also choose the antique belle époque car if that's more your style. Enjoy!!
Written November 4, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

libbyda
Tel Aviv, Israel39 contributions
2.0 of 5 bubbles
we were very excited to go on the chocolate train trip with our 3 and a half year old girl. she was talking about it weeks before even going to Switzerland and we were rereading "Curious George visit to the chocolate factory" and imagining our trip. But the whole day was very disappointing. First we traveled for almost an hour to a cheese factory - Gruyer is lovely cheese but the museum is boring - you get to smell some herbs the cows eat and look at some cows photographs, then through a glass window at the factory below. Then you get back on the train for another hour until you get to small town to eat lunch (beautiful small town but nothing to do with chocolate) then, another hour to the chocolate factory, where you stand in line listening to boring lectures about the fathers of chocolate and flavoring - really not interesting for children. you don't get to see the process, only again, through a glass window - you can see some tired workers going back and forth, and then you get to taste chocolate. that's great - but that's the only attraction. and for the price you pay and the hours you spend on the train - it's better just to go to your local swiss chocolateier and eat to your heart's content. the grand finale is one more hour on the train.
Written December 2, 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Frank W
St. Augustine, FL65 contributions
5.0 of 5 bubbles
Oct 2019
First let me say I love Gruyere Cheese and Chocolate. If you agree we me this is the trip for you. You start out on this journey in a opulent antique train car with rich appointments like wood paneling, bay windows and plush seats and carpet. The very friendly guides start you out with either coffee or hot chocolate and a huge chocolate crousant. The train takes you into the mountains amid beautiful views and sheer drop offs. At the top of the mountain they bus you over to the Gruyere Factory where the best Gruyere Cheese is produced. This is the same place the Gruyere cheese you bought at your local store or Costco also comes from. As you start your tour, they hand you a package of Gruyere Cheese to sample with cheeses aged for different periods. It was an interesting tour and of course you can buy cheese at the end of the tour. Fresh Gruyere, who can resist.
Next, we were bused to Gruyere Village a quaint little town near the factory. As we walked to the town the cows were calmly munching on alpine grass and starting the process that will lead to that wonderful Gruyere Cheese. The Village was full of interesting little shops after which we had a lunch and the best Rosti I have ever had.
After leaving with full stomachs we were bused over the the Cailler Chocolate Factory to tour their operation. After a instructional tour of the history of Chocolate of which I was not aware, we got to the tasting station and feasted on every type chocolate they make.. Chocolate overload. The gift shop gave you a chance to purchase a huge variety of chocolate and we did. The bus took us back to the Montreux Gare and our hosts bid us farewell. It was the last day of the Chocolate Train for the season and the staff were off to another adventure.
This is a tour that combines beautiful vistas, great cheese, great Chocolate and a lot of Swiss history. It is well worth a visit.
Written November 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DanaP-London
Walthamstow, UK8 contributions
3.0 of 5 bubbles
Aug 2018 • Family
This would have been a great day out had we have actually taken the train. We were told that between the cheese museum and the chocolate factory we would be taken by coach because of problems on the train line and that we would get the train all the way back. What we got was 40 minutes on the train in the morning and then it was coach all the way from there to the cheese factory, the village, the chocolate factory and all the way back to Montreux. On the way back they took the motorway and there were long traffic jams all the way. Hardly the belle epoche train ride through spectacular scenery we were promised when we paid £100 per ticket. I’m not sure how temporary the rail problems are - the glossy brochures and information packs that we were given on arrival all had the coach schedule on them - it all seemed pretty permanent to me. The actual trip is nice - very very touristy - but this is an organised trip so we expected that. But I am writing to complain about the trip home because we could have done all of it in our car for a lot cheaper. We paid £350 - 3 adults and 1 child- to experience the train ride - and that’s s lot of money for only 45 minutes.
Written August 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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