Casino Lugano

Casino Lugano: Hours, Address, Casino Lugano Reviews: 3.5/5

Casino Lugano
3.5
12:00 PM - 4:00 AM
Monday
12:00 PM - 4:00 AM
Tuesday
12:00 PM - 4:00 AM
Wednesday
12:00 PM - 4:00 AM
Thursday
12:00 PM - 5:00 AM
Friday
12:00 PM - 5:00 AM
Saturday
12:00 PM - 4:00 AM
Sunday
12:00 PM - 4:00 AM
Write a review
About
Located on the lakefront near the center of the city, Casinò Lugano offers two floors dedicated to the slot machines, one of which is for smokers, one floor dedicated to the gaming tables, a terrace with a view on Parco Ciani and Lake Lugano, a restaurant, three bars and an events floor. The gambling house houses over 500 slots machine with 29 jackpots, including the Swiss Jackpot, and 30 gaming tables.
Suggest edits to improve what we show.
Improve this listing

Top ways to experience nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
258 reviews
Excellent
55
Very good
90
Average
53
Poor
30
Terrible
30

burettora
Lucerne, Switzerland97 contributions
Solo
I was just visiting - sunday evening 8 p.m.: Only one regular Black Jack table was opened, even though that one was totally full. Croupiers were snippy (as we know it from Italian casinos) and the atmosphere has changed a lot to the worse since they rebuilt the interior. Not recommended!
Written December 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Hussein Q
Dubai, United Arab Emirates302 contributions
Friends
Had read a few reviews before heading to casino di Lugano, and was a little surprised with other people’s reviews. I’ll keep this short so I’ll write down points below.

Very nice location.
3 stories / floors.
Separate floor for smokers.
Relatively small casino.
Couple of tables for blackjack only. ( my game of choice)
Not crowded at all when I went, weekday early evening.
Clean.

Love the fact that you have the choice to gamble with euros or francs. And you can cash out in euros or francs as well. Very convenient.

Played for a few hours. I read in other reviews stuff like very high security, very rude staff (not true in my experience).

Secure place but no extra ordinary than any other casino. Staff had poker faces, so they weren’t extra nice let say, but definitely wouldn’t call them rude. After playing for a few hours and breaking the ice with small conversations it’s clear all staff members are polite and can be nice.

Played with a few hundred Euros only. Went there to spend some time having fun, and I did have fun. Overall good casino experience !!!
Written August 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Phyllis P
Lugano, Switzerland19 contributions
Atmosphere was very NYC, excellent steak and service.
Written March 26, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

noname200
Lugano, Switzerland24 contributions
Friends
Lugano Casino is not just small and not attractive but the staff are also not welcoming and very rude. From the start of your arrival to the casino, if you are arriving by car, you will first meet the
so called 'valet service' that is not worthy of being called so. It is the worst offered service. The people taking your car are RUDE, DISRESPECTFUL, and ARROGANT. They do not know how to treat visitors and most of all answer back in the worst way possible. This being your first encounter leads the visitor to enter the building already in a bad mood or just leave the entire place. Also, to top that, the casino itself is not that great, and the service inside is extremely slow. Not worthy of your time!!
Written April 17, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Y.Y
Netanya, Israel39 contributions
Family
After reading the reviews i expected the worst, but it was actually pretty good. The staff was kind, it wasn't too crowded when I was there (around 10 pm).

The minimum on the blackjack is 10 CHF.

There's also a dance bar / club right next to the casino.
Written September 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

r0landbrunner
Zurich, Switzerland1,723 contributions
Couples
in a competition for the most ugly building in Lugano, the casino would definitely rank among the first. and inside it does not offer much more, if you are not a hard-core gambler that is only interested in the fast money - or the way to loose your money fast.
Written August 9, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nuschi_on_tour
Zurich, Switzerland190 contributions
Solo
The staff at this casino is very rude. The service is extremely bad and they behave very unsocial.
I highly recommend not to go to this casino. Spend your time and money somewhere else.
Written May 5, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear guest, We are really sorry that you did not enjoyed your visit to our casino. We take particular care to our customer service, for this reason it is really unusual for us to let some guest unhappy about our services and behaviors. We gladly invite you to visit us again, and if you will not remain satisfied, please, ask to talk with a supervisor and we will solve any matter on place. Thank you for your opinion, every suggestion helps us to improve our services. Yours sincerely Casinò Lugano
Written August 5, 2014
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Andrea-Emilio R
Lugano77 contributions
Probably this is my problem, but I find casinos quite depressing. This place in particular is devoid of the old fashioned style which can be found in classic european casinos, such as Monte Carlo or Sanremo. It is very dry, and it could be Las Vegas. If you like this type of experience, please go ahead.
Written October 22, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

NaoNahuat
Cancun, Mexico15 contributions
Couples
The place it´s nice but security is watching you as if you would do something not allowed (last time, three peruvian guys were playing and the security agent was assuming that one of them was not in the same place and was asking where was him [he was in the bathroom] and also was forcing them to buy something - a drink-). Gosh, they don´t let you enjoy your game... reception service is gentle but it changes when you get in. i´ve been there many times and is always the same.
Written July 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

DAN S
Massapequa, NY69 contributions
Friends
New machines with the latest convenience of a prepaid debit card provided by management made the visit smooth, easy and at atimes profitable. Espresso, coffee and tea are free. Restaurant is good. Only caveat, as a non-smoker, it was uncomfortable at times.
Written September 30, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 39
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Casino Lugano

Casino Lugano is open:
  • Thu - Fri 12:00 PM - 5:00 AM
  • Sat - Wed 12:00 PM - 4:00 AM