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Didn't want to write a terrible review which they deserve, but i received a mail from this great (not) company to give them a review. Ok, i'm not the worst, let's write one!
We were on holiday in a very nice country called Swiss. Beautiful waterfalls, mountains and lovely people.
Our time was very short to visit this great country and we had to choose for the best we could do in this short time. Our first activity on the list was canyoning, so we had to search a company in Lauterbrunnen/Interlaken where we could to this. There was only one company to pick, and that is this great (not) company. So we booked a canyon trip and the next day we stood ready at the train station in Interlaken. After 15 minutes waiting for the pick up, we thought to gave them a call when they should arrive. Nobody picked up the phone, because the office was closed till 2 p.m. (weird time for assisting tour customers?). After one hour waiting at the train station we get a call from the company and they cancelled the trip because the rain? No sound of feeling guilty about it and hang up and never heard a single word from them. What a rude manner to serve your customers.
Outdoor Interlaken, thank you very much for ruing our day and our trip to Swiss! When we're returning to this beautiful country, there is one thing for sure, we don't visit your great (not) company.