Casino Neuchâtel
Casino Neuchâtel
3.5
10:00 AM - 3:00 AM
Monday
10:00 AM - 3:00 AM
Tuesday
10:00 AM - 3:00 AM
Wednesday
10:00 AM - 3:00 AM
Thursday
10:00 AM - 3:00 AM
Friday
10:00 AM - 4:00 AM
Saturday
10:00 AM - 4:00 AM
Sunday
10:00 AM - 3:00 AM
About
150 Slot Machines, 6 Live Game Tables, 2 Bars And 1 Restaurant
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles165 reviews
Excellent
44
Very good
40
Average
34
Poor
24
Terrible
23

SwissFrenchBrit
Zurich, Switzerland117 contributions
3.0 of 5 bubbles
Jul 2013 • Friends
This is the second time I´ve been to the roof-top Casino bar since it opened earlier this year. It´s a good place to meet, as its close to the lower end of the Funicular and difficult to miss, sitting in the middle of the Jardin Anglais park.

Service was a little slow, even though we were early, and it was difficult to miss us going up the stairs to the roof, as we walked past the waiting staff. But after five minutes we were forced to start jumping up and down and waving with our hands to attract their attention away from their conversation.

You can sit outside on the (waterproof) furniture and drink your cocktail and eat their finger food. A good place to start or end and evening, but it depends on who is joining you on the terrace. One thing is sure: You´ll remember paying for the experience: CHF 25 for a gin and tonic plus a Cosmopolitan ....
Written July 2, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First we would like to thank for your comment and for visiting our roof-top bar. We are sorry that it didn't fulfill all your expectations. We are working hard to improve our service quality. It would be a pleasure to welcome you again in our Casino. Best regards.
Written July 4, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mahmoud t
Neuchâtel, Switzerland5 contributions
5.0 of 5 bubbles
Jan 2020 • Solo
Edoardo was excellent personal and service was good im rellly happy and is not the las time ,
Im eating fish and cream brûlée’s and that ws fantastic
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Thank you for sharing your experience with us! See you soon Gaëlle
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

vinou80s
Zurich, Switzerland19 contributions
1.0 of 5 bubbles
Jul 2016 • Family
Despite the bad reviews (hard to believe!) we gave this place a try.
Unfortunately, our experience could just confirm all and every comments in the review list.
+ Greetings: Limited
+ Service: Extremely slow;
+ Food: Below average - Fries mushy and dripping oil; Fish dry; Food cold
+ Team coordination: Extremely bad! Service was absolutely not coordinated, whilst the first people on the table finished their dish, the others were still waiting and even when the food is complete, a 15 minutes wait is required to bring the bread that was missing (with a salad dish). This is simply inacceptable and no restaurant in 2016 should allow itself to run at such a low level in Switzerland and on top with prices that are far above global average.

All in one the worst deception in Switzerland for years !!!
Written July 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Thank you for your comment. We are sorry that your experience in our restaurant was not good. We are working hard to improve our service and our food. Gaëlle
Written July 25, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Omark2000
7 contributions
2.0 of 5 bubbles
Jun 2015 • Friends
The place is classy and beautiful. The environment nice and peaceful. Too bad that service, food quality and food freshness don't follow up.
Among six dishes ordered one (the tartare) was delicious and another one was "acceptable"... The other four dishes were straight up disappointing. The salads where not fresh at all and some things overcooked.
I would advice the Casino for a drink but not to eat. Service is slow as hell and even though the quantity is good the restaurant is "overpriced".
Good luck
Written June 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour, First we would like to thank for your comment and for visiting us. We are sorry that it didn't fulfill all your expectations. Best regards.
Written June 30, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

George
4 contributions
5.0 of 5 bubbles
Jul 2019 • Couples
I visited Switzerland for the first time with my partner in July. We are not really bothered about gambling too much but decided to eat here as it looked nice and we enjoyed it so much that we came twice during our stay! The food was well cooked and looked brilliant (pics attached). The service was immaculate as the staff made a huge effort to speak English to us which many other restaurants failed to do. Our experience was second to none - I recommend!
Written August 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello! Thank you so much for your comment. It was a pleasure to welcome you. We hope to see you again during your next stay in Neuchâtel. Gaëlle
Written August 5, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AlpineTrails12
Visp, Switzerland6 contributions
1.0 of 5 bubbles
May 2016 • Friends
The waitress has been awfully unfriendly and we would want to express our bad feelings about that place
Written May 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello I'm sorry to read your bad experience in our restaurant. Can you please send me more informations about what happened? gaelle.vilnet@casino-neuchatel.ch Thank you Gaëlle
Written May 23, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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