We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Neuchatel
Post
Inbox
Search

Casino Neuchatel

Closed Now: 10:00 AM - 3:00 AM
Open today: 10:00 AM - 3:00 AM
Review Highlights
So so

This is the second time I´ve been to the roof-top Casino bar since it opened earlier this year... read more

Reviewed July 1, 2013
SwissFrenchBrit
,
Zurich, Switzerland
Great experience, can't wait to return

I visited Switzerland for the first time with my partner in July. We are not really bothered about... read more

Reviewed August 2, 2019
GeorgeMiles99
Read all 192 reviews
All photos (86)
Full view
Traveler Overview
  • Excellent33%
  • Very good25%
  • Average17%
  • Poor13%
  • Terrible12%
Aug 2, 2019
“Great experience, can't wait to return”
Dec 21, 2018
“The worst appetizer experience!!! ”
About
150 Slot Machines, 6 Live Game Tables, 2 Bars And 1 Restaurant
Closed Now
Hours Today: 10:00 AM - 3:00 AM
Contact
faubourg du Lac 14, Neuchatel 2000, Switzerland
Website
+41 32 729 90 00
Call
Improve This Listing
Google
Top Selling Tours & Activities in and around Neuchatel
from $16.42
More Info
from $256.52
More Info
Reviews (192)
Filter reviews
7 results
Traveler rating
2
0
1
2
2
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
2
0
1
2
2
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
Reviewed August 2, 2019

I visited Switzerland for the first time with my partner in July. We are not really bothered about gambling too much but decided to eat here as it looked nice and we enjoyed it so much that we came twice during our stay! The food...More

Date of experience: July 2019
Thank GeorgeMiles99
MKGCasinoNeuch, Responsable relations clients at Casino Neuchatel, responded to this reviewResponded August 4, 2019

Hello! Thank you so much for your comment. It was a pleasure to welcome you. We hope to see you again during your next stay in Neuchâtel. Gaëlle

Reviewed December 21, 2018 via mobile

We visited this place yesterday for dinner. We were given a tuna maki as an appetizer . The rice in the maki was half cooked and we explained this to waiter but he refused to believe the rice was not cooked properly instead he gave...More

Date of experience: December 2018
Thank TjK-CH
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded December 31, 2018

Hello I'm sorry to hear that your appetizer was not as expected. Please accept our excuses for this incident. However the waiter told me that you enjoyed the rest of your meal. I wish you a happy new year Gaelle

Reviewed September 14, 2017

I came here for lunch and was very impressed with service and how welcoming everyone was. I got the vegan option and it was delicious and also very well presented and my father got a salad and that also was very well presented. I would...More

Date of experience: August 2017
Thank sharonbarrett41
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded September 15, 2017

Bonjour, Thank you so much for your comment. We hope to see you again really soon :) Gaëlle

Reviewed July 21, 2016

Despite the bad reviews (hard to believe!) we gave this place a try. Unfortunately, our experience could just confirm all and every comments in the review list. + Greetings: Limited + Service: Extremely slow; + Food: Below average - Fries mushy and dripping oil; Fish...More

Date of experience: July 2016
1  Thank vinou80s
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded July 25, 2016

Hello Thank you for your comment. We are sorry that your experience in our restaurant was not good. We are working hard to improve our service and our food. Gaëlle

Reviewed May 5, 2016 via mobile

The waitress has been awfully unfriendly and we would want to express our bad feelings about that place

Date of experience: May 2016
Thank AlpineTrails12
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded May 22, 2016

Hello I'm sorry to read your bad experience in our restaurant. Can you please send me more informations about what happened? gaelle.vilnet@casino-neuchatel.ch Thank you Gaëlle

Reviewed June 28, 2015 via mobile

The place is classy and beautiful. The environment nice and peaceful. Too bad that service, food quality and food freshness don't follow up. Among six dishes ordered one (the tartare) was delicious and another one was "acceptable"... The other four dishes were straight up disappointing....More

Date of experience: June 2015
1  Thank Omark2000
MKGCasinoNeuch, Responsable Marketing at Casino Neuchatel, responded to this reviewResponded June 30, 2015

Bonjour, First we would like to thank for your comment and for visiting us. We are sorry that it didn't fulfill all your expectations. Best regards.

Reviewed July 1, 2013

This is the second time I´ve been to the roof-top Casino bar since it opened earlier this year. It´s a good place to meet, as its close to the lower end of the Funicular and difficult to miss, sitting in the middle of the Jardin...More

Date of experience: July 2013
1  Thank SwissFrenchBrit
MKGCasinoNeuch, Responsable Marketing at Casino Neuchatel, responded to this reviewResponded July 4, 2013

First we would like to thank for your comment and for visiting our roof-top bar. We are sorry that it didn't fulfill all your expectations. We are working hard to improve our service quality. It would be a pleasure to welcome you again in our...More

View more reviews
Nearby
Nearby HotelsSee all 11 nearby hotels
Hotel des Arts
227 reviews
.06 miles away
Hotel Alpes et Lac
202 reviews
.17 miles away
Best Western Premier Hotel Beaulac
370 reviews
.23 miles away
Hotel Eurotel
1 review
.30 miles away
Nearby RestaurantsSee all 170 nearby restaurants
Restaurant Le Bureau
243 reviews
.14 miles away
Restaurant Du Peyrou
237 reviews
.15 miles away
la taverne neuchateloise
106 reviews
.12 miles away
Bach & Buck
238 reviews
.04 miles away
Nearby AttractionsSee all 50 nearby attractions
Lac de Neuchatel
441 reviews
.28 miles away
Chateau de Neuchatel
132 reviews
.45 miles away
Jardin Botanique de Neuchatel
56 reviews
.44 miles away
Musee d'Art et d'Histoire
60 reviews
.19 miles away
Questions & Answers
Get quick answers from Casino Neuchatel staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines