Casino Neuchâtel

Casino Neuchâtel: Hours, Address, Casino Neuchâtel Reviews: 3.5/5

Casino Neuchâtel
3.5
10:00 AM - 3:00 AM
Monday
10:00 AM - 3:00 AM
Tuesday
10:00 AM - 3:00 AM
Wednesday
10:00 AM - 3:00 AM
Thursday
10:00 AM - 3:00 AM
Friday
10:00 AM - 4:00 AM
Saturday
10:00 AM - 4:00 AM
Sunday
10:00 AM - 3:00 AM
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About
150 Slot Machines, 6 Live Game Tables, 2 Bars And 1 Restaurant
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
218 reviews
Excellent
74
Very good
53
Average
37
Poor
28
Terrible
26

SwissFrenchBrit
Zurich, Switzerland123 contributions
Friends
This is the second time I´ve been to the roof-top Casino bar since it opened earlier this year. It´s a good place to meet, as its close to the lower end of the Funicular and difficult to miss, sitting in the middle of the Jardin Anglais park.

Service was a little slow, even though we were early, and it was difficult to miss us going up the stairs to the roof, as we walked past the waiting staff. But after five minutes we were forced to start jumping up and down and waving with our hands to attract their attention away from their conversation.

You can sit outside on the (waterproof) furniture and drink your cocktail and eat their finger food. A good place to start or end and evening, but it depends on who is joining you on the terrace. One thing is sure: You´ll remember paying for the experience: CHF 25 for a gin and tonic plus a Cosmopolitan ....
Written July 2, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
First we would like to thank for your comment and for visiting our roof-top bar. We are sorry that it didn't fulfill all your expectations. We are working hard to improve our service quality. It would be a pleasure to welcome you again in our Casino. Best regards.
Written July 4, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mahmoud t
Neuchâtel, Switzerland7 contributions
Solo
Edoardo was excellent personal and service was good im rellly happy and is not the las time ,
Im eating fish and cream brûlée’s and that ws fantastic
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Thank you for sharing your experience with us! See you soon Gaëlle
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

vinou80s
Zurich, Switzerland19 contributions
Family
Despite the bad reviews (hard to believe!) we gave this place a try.
Unfortunately, our experience could just confirm all and every comments in the review list.
+ Greetings: Limited
+ Service: Extremely slow;
+ Food: Below average - Fries mushy and dripping oil; Fish dry; Food cold
+ Team coordination: Extremely bad! Service was absolutely not coordinated, whilst the first people on the table finished their dish, the others were still waiting and even when the food is complete, a 15 minutes wait is required to bring the bread that was missing (with a salad dish). This is simply inacceptable and no restaurant in 2016 should allow itself to run at such a low level in Switzerland and on top with prices that are far above global average.

All in one the worst deception in Switzerland for years !!!
Written July 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Thank you for your comment. We are sorry that your experience in our restaurant was not good. We are working hard to improve our service and our food. Gaëlle
Written July 25, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Omark2000
8 contributions
Friends
The place is classy and beautiful. The environment nice and peaceful. Too bad that service, food quality and food freshness don't follow up.
Among six dishes ordered one (the tartare) was delicious and another one was "acceptable"... The other four dishes were straight up disappointing. The salads where not fresh at all and some things overcooked.
I would advice the Casino for a drink but not to eat. Service is slow as hell and even though the quantity is good the restaurant is "overpriced".
Good luck
Written June 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bonjour, First we would like to thank for your comment and for visiting us. We are sorry that it didn't fulfill all your expectations. Best regards.
Written June 30, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

George
3 contributions
Couples
I visited Switzerland for the first time with my partner in July. We are not really bothered about gambling too much but decided to eat here as it looked nice and we enjoyed it so much that we came twice during our stay! The food was well cooked and looked brilliant (pics attached). The service was immaculate as the staff made a huge effort to speak English to us which many other restaurants failed to do. Our experience was second to none - I recommend!
Written August 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello! Thank you so much for your comment. It was a pleasure to welcome you. We hope to see you again during your next stay in Neuchâtel. Gaëlle
Written August 5, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

T&K Grubenmann
Bern, Switzerland86 contributions
Friends
We visited this place yesterday for dinner. We were given a tuna maki as an appetizer . The rice in the maki was half cooked and we explained this to waiter but he refused to believe the rice was not cooked properly instead he gave us an explanation of how maki rice should be ( as if we was trained sushi chef ) . My friend and I are both experienced foodies on Japanese cuisine and been to exclusive Japanese restaurants around the world , and never ever had maki with half cooked rice. The food here is nothing WOW, very mediocre!!!
Written December 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello I'm sorry to hear that your appetizer was not as expected. Please accept our excuses for this incident. However the waiter told me that you enjoyed the rest of your meal. I wish you a happy new year Gaelle
Written December 31, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sharonbarrett41
London, UK3 contributions
Friends
I came here for lunch and was very impressed with service and how welcoming everyone was.
I got the vegan option and it was delicious and also very well presented and my father got a salad and that also was very well presented.
I would highly recommend for anyone looking to eat out somewhere in neuchatel, delicious food and nice atmosphere.
I will definitely be returning.
Written September 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Bonjour, Thank you so much for your comment. We hope to see you again really soon :) Gaëlle
Written September 15, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AlpineTrails12
Visp, Switzerland6 contributions
Friends
The waitress has been awfully unfriendly and we would want to express our bad feelings about that place
Written May 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello I'm sorry to read your bad experience in our restaurant. Can you please send me more informations about what happened? gaelle.vilnet@casino-neuchatel.ch Thank you Gaëlle
Written May 23, 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frequently Asked Questions about Casino Neuchâtel

Casino Neuchâtel is open:
  • Sun - Thu 10:00 AM - 3:00 AM
  • Fri - Sat 10:00 AM - 4:00 AM