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Shopping in Lucerne for a watch there a many places all offering similar prices This establishment... read more

Reviewed August 29, 2018
Sydney, Australia
via mobile
Friendly Staff

Filled with tour groups. Would have love to get something from the shop however most of the popular... read more

Reviewed May 22, 2018
Singapore, null, Singapore
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  • Excellent47%
  • Very good23%
  • Average12%
  • Poor9%
  • Terrible9%
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Schwanenplatz 5, Lucerne 6004, Switzerland
+41 41 369 77 00
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1 - 10 of 49 reviews
Reviewed June 8, 2019

The PERFECT souvenir from Switzerland is an authentic Swiss watch. This store is THE place for all kinds of Swiss watches, at all price points. They are spread over several floors, with MANY options as to features and pricing. The sales staff are patient, not...More

Date of experience: May 2019
Thank 607jayb
Reviewed May 6, 2019

We checked out a few similar places in the area, but we knew that we wanted to buy from Bucherer who has an excellent reputation. They had the nicest selection, and even though it was quite busy (tip: what does that always tell you?) we...More

Date of experience: July 2018
2  Thank sandra n
Reviewed February 3, 2019

On a recent trip to Luzern, I decided to buy a watch -- but I had not done any research on type, cost, etc. I had read reviews that Bucherer's had great customer service, and that definitely turned out to be true. Matthias Graber led...More

Date of experience: February 2019
2  Thank emilyg776
Reviewed October 11, 2018 via mobile

I visited the Bahnhofstrasse 50 branch and was impressed by the patience and courtesy shown to me, and any person who walked in not fully convinced he was going to buy anything! Probably one of the biggest turnoffs when shopping is being treated poorly if...More

Date of experience: October 2018
Thank Naufal14
Reviewed August 29, 2018 via mobile

Shopping in Lucerne for a watch there a many places all offering similar prices This establishment has a wide range and friendly staff willing to help and assist you with queries and of course sales

Date of experience: August 2018
Thank BrettG192
Reviewed August 28, 2018 via mobile

While this place is famous for selling the latest Swiss watches whose price varies from the affordable to the high echelon of luxury , the travails of getting the tax refund can be a discomfort especially when travelling to go home. It would be nice...More

Date of experience: August 2018
1  Thank doctorfoxtrot
Reviewed August 2, 2018 via mobile

I went to Bucherer for many years to service my different Swiss watches. Service was friendly, prompt and good value for money. I felt like a valued customer and this was worth the price. Now Bucherer invested a lot in new interiors, but service got...More

Date of experience: August 2018
3  Thank T2Paris
Reviewed May 22, 2018

Filled with tour groups. Would have love to get something from the shop however most of the popular sports models were not available and the prices were not exactly competitive.

Date of experience: May 2018
Thank christopherlim
Reviewed May 8, 2018 via mobile

The same brand of the watch in another store, but more cheaper than we saw in the Bucherer. Although ask few times ady, but the staff didn’t print out the tax refund receipt for us. If anyone visit there next time, remember ask the staff...More

Date of experience: May 2018
1  Thank LEmon Y
Reviewed April 10, 2018

Still packed with high-end variety of watches as usual. However, it was totally different feeling from the previous visit which was somewhat 10+ years. Couldn't feel the sincere welcome from staffs. Seemed also that staffs tried to sell hard on watches. Really wanna get something...More

Date of experience: April 2018
2  Thank KwinAun
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Questions & Answers
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February 12, 2016|
Response from Ruth D |
hola yo tengo un oister perpetual femenino de acero con la gotita , quisiera saber si reciben mi reloj como parte de pago de un modelo mas nuevo el mio locampre envuestra casa hace 20 años, gracias
Google Translation
Prakash P
September 21, 2015|
Response from Youssef77777 |
In Bucherer they do the tax deduction at the shop. Example: Buying a watch worth 100 Swiss Francs. the applied Swiss VAT is 8% so you will pay 92 Swiss Francs only and they will give you a tax letter that when you arrive at... More