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  • Excellent50%
  • Very good40%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“burger king”(21 reviews)
“food shops”(9 reviews)
“always on time”(11 reviews)
Bahnhofplatz, Lucerne 6005, Switzerland
+41 41 367 67 67
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Reviews (1,205)
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All reviews burger king food shops always on time co op swiss trains tourist information trains run information office lots of shops tourist office old town first class beautiful city chapel bridge swiss pass platform coop
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1 - 10 of 788 reviews
Reviewed 2 days ago

Very open and easy to navigate, we rode in and out of this station and found it very easy to navigate. Don't forget to buy your rail pass or half pass before you arrive!

Date of experience: September 2018
Thank Matthew G
Reviewed 1 week ago via mobile

Very clean train station. Good services for eating and shopping. It was easy to maneuver around and find the tracks for our next train.

Date of experience: December 2018
Thank DEEANND_12
Reviewed 2 weeks ago

Luzern station is quite big and very easily to trace the platforms unlike the Zurich Main station. When get out of the station you can see the Lake Luzern and the Boat Pier. There are lots of restaurants and fast food stalls in and outside...More

Date of experience: October 2018
Thank Movarip
Reviewed 4 weeks ago

You can find connecting allies to the various streets and malls nearby one floor below. There is parking nearby if you go by car. There is also a shopping area on the lower level with all type of goods always open. People are very friendly...More

Date of experience: September 2018
Thank BeautifulArtsyThings
Reviewed November 7, 2018

I've been there before and now I was there again. As stated, it's a train station, and a very good one, with multiple levels of stuff and also fine clean reliable services. This time, I used it to transfer twice: once from Stans to Zurich...More

Date of experience: August 2018
Thank Buc_Haish
Reviewed November 1, 2018 via mobile

Took the train from Zurich to Lucerne yesterday. What a treat. So very quiet and comfortable ride. Only wish we had these in houston

Date of experience: October 2018
Thank David O
Reviewed October 15, 2018

Lucerne station is brilliant, very informative, updating timings/platforms etc., all the time, below the main station is a full shopping area together with all types of eateries and food outlets, always very clean and tidy with a safe atmosphere, always very busy but very well...More

Date of experience: October 2018
Thank Fulhamlovers
Reviewed October 15, 2018 via mobile

All the trains are dot on time...not even a min late ..the time written is departure time and not arrival so trains will arrive early

Date of experience: October 2018
Thank Mumbaikarstory
Reviewed October 14, 2018

The railway station is not just for trains, there are food outlets whilst waiting, it is the central point for local buses and the tourist information centre

Date of experience: August 2018
Thank Karen H
Reviewed October 11, 2018

Station was easy to navigate around and the staff in the information office were very helpful and information with their advice concerning train travel. All our train travel was enjoyable, efficient and very scenic.

Date of experience: August 2018
Thank Greg S
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Questions & Answers
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May 5, 2018|
Response from Daniel W | Reviewed this property |
Sorry I didn’t have luggage.......don’t know where that would be
Anupama K
March 29, 2017|
AnswerShow all 5 answers
Response from trekdog | Reviewed this property |
June 29, 2016|
AnswerShow all 3 answers
Response from Kafetz | Reviewed this property |
The train station is not so big so 16 minutes would provide you more than enough time to change trains.
Travel Forum Posts
San Francisco Bay Area, CA
Great Experience with SBB Luggage Service (2 Replies)
We recently returned from Switzerland and used the SBB Luggage Service to send our large bags to destinations rather than carrying them on the trains. We first learned about the service here on this forum and it worked perfectly, saving us a lot of hassle. On some of the trains we took (2nd class), there were many others who had their large bags with them and had to manage and find a place to put them on crowded trains -- while doable, it was a lot easier to move around with just backpacks....More
September 17, 2017|
Response fromHambagahle|
Glad you liked the service - it is really excellent. There is another one too - Flight Luggage. You can ship bags door to door with this too. Pick up at a hotel for example (not in the car free villages though) and if you are flying Swiss it is taken right to Swiss. You get your receipts and boarding passes from the driver when he collects the bags. Other airlines - you collect it at the airport station and check it in. Coming into Switzerland this service is even better - bags will be...More
Gagan D
train from Lucerne to Montreux (1 Replies)
Hi, We (couple) would be visiting switzerland in May. Our landing will be in Zurich from where we will move to Lucerne. Will stay in Lucerne for 3 nights and will move to Montreux on 4th day and will stay 3 nights there. My question is while travelling from Lucerne to Montreux what all can we visit? Is golden pass line available for this route? can be get our luggage booked at Lucerne station and get it at montreux station? thanks
March 22, 2015|
Response fromErikandSandya|
Hi there, Yes if you travel VIA Bruenig you'll follow exactly the Golden Pass route. 2 transfers, in Interlaken and in Zweisimmen. And indeed if you deliver luggage early enough in Lucerne station it should be delivered in Montreux at proper time. All the best, <Erik> & [Sandya]
Gurugram (Gurgaon), India
Luggage storage at Lucerne station (2 Replies)
Hello again, Please help me with information regarding luggage storage at Lucerne. We are arriving Lucerne on 20th June by noon, and our apartment is at Wirzweli. So, we want to keep our luggages at Lucerne, train station, explore the city and in the evening go to our apartment. So, what are the charges and the what size they allow for the luggage, and till what time? I am not able to find the charge in Internet.
May 12, 2018|
Response fromMarmot12|
There are luggage lockers at Luzern station. As far as I remember they come in 3 sizes small, medium and large. You need coins yo use them but I'm not sure if the cost. There are some by platform 3 and more by platform 14? Not sure that's the right number.