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Tourist Information - Lucerne Tourism

Zentralstrasse 5, Lucerne 6003, Switzerland
+41 41 227 17 17
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Overview
  • Excellent84%
  • Very good8%
  • Average8%
  • Poor0%
  • Terrible0%
3 days ago
“Warm and friendly”
1 week ago
“easy & efficient with the wealth of info”
Closed Now
Hours
Hours Today: 8:30 AM - 7:00 PM
Suggested Duration: < 1 hour
LOCATION
Zentralstrasse 5, Lucerne 6003, Switzerland
CONTACT
Website
+41 41 227 17 17
Ways to Experience Tourist Information - Lucerne Tourism
Write a ReviewReviews (12)
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1 - 10 of 10 reviews

Reviewed 3 days ago

Good amount of information available with the staff being warm, friendly and ready to help. Location too is quite good.

Thank Dominic D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded yesterday

Dear Dominic Thank you very much for your kind feedback. We are happy that we could help you with information. We hope to see you again in Lucerne. Yours sincerely Tourist Information

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Reviewed 1 week ago

It was very convenient to contact via chat and I only had to wait about 1 minute. I wish all tourist information center are that efficient and knowledgeable! Briliant!

Thank dianawN8133UL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 1 week ago

Dear Diana Thank you very much for your nice words. We are glad to hear that we could help you via chat and offer you a great service. We look forward to welcoming you again in Lucerne. Yours sincerely Tourist Information Lucerne

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Reviewed 3 weeks ago

Staff were extremely friendly and helpful. Lots of recommendations provided and great walking tour to enjoy too.More

Thank OliverKM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 2 weeks ago

Dear Oliver Thank you so much for your review. We are happy to hear that our friendly staff could help you and that you could do a lot of activities in our city and also enjoy our walking tour in town. We are looking forward...More

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Reviewed 4 weeks ago

It was an amazing experience to deal with the ladies at Lucerne Tourism. The ladies were very friendly and helpful to guide us in which tours to undertake and how to do it in the mos cost effective way. I will definitely recommend you visit...More

Thank Amelia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 4 weeks ago

Dear Amelia Thank you so much for your feedback. We are so happy that our ladies did a great job and help you with the tours you can explore. We hope you had a great time here. We are looking forward to welcoming you again...More

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Reviewed July 6, 2018

Located in the building of the train station. Although it was quite busy, the waiting time was minimal. The service and information were excellent. The staff was courteous and their English perfect. When you arrive in Luzern I suggest to make a stop there and...More

Thank La Serviette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded July 9, 2018

Dear La Serviette B Thank you so much for your nice words. We are glad to hear, that we could help you and give you some suggestions what to do in the city. We hope you had a good time here and we are looking...More

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Reviewed June 21, 2018

We arrived in Lucerne and headed for this tourist office. The lady was more than helpful and spoke perfect English! We did the trip up to Pilatius Mountain by bus, gondola, cogwheel train and another train back to the city! Best day of our trip!...More

Thank fodinsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded June 22, 2018

Dear fodinsky Thank you very much for your kind words. We are very happy to hear that you had a great time in Lucerne and on the trip to Mount Pilatus. We are glad that we could help you with information around Lucerne. We hope...More

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Reviewed June 16, 2018

After arriving in a new city, one of the best places to go is the tourist office, like this one in Lucerne. Here I was able to get a wealth of brochures on things to do in Lucerne, in order to make the most of...More

Thank StockholmKindaGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded June 17, 2018

Dear StockholmKindaGuy Thank you for taking time and reporting on your experiences during your visit at our tourist information. We appreciate such positive feedbacks and we are very happy that we could help you to make the most of your time here in Lucerne. We...More

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Reviewed June 5, 2018 via mobile

We went here to get tickets for the Golden Tour to Mt. Pilatus. There is a wealth of information here and the staff are extremely helpful. The location is right at the train station on the main floor and you will be able to get...More

Thank tnantx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded June 6, 2018

Hi Tnantx Thank you so much for your nice words. We hope you enjoyed the Golden tour to Mt. Pilatus. We are very happy to hear that we could help you and give some good ideas for activities in our city and surroundings. We would...More

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Reviewed June 1, 2018

We stopped here for a tourist book and to ask about a good souvenir shop in town. They directed us to Casagrande on the other side of the river. I don't know if they have a partnership with that shop or not but this shop...More

Thank Bryan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded June 4, 2018

Dear Bryan Thank you for taking time and reporting on your experiences at the souvenir shop Casagrande. We are always thankful for feedbacks from our guests and we are very sorry that the visit at Casagrande was not what you have expected. We care a...More

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Reviewed May 29, 2018

Amazing to see the way this is managed, not only do you get information you want, but can also book tickets right there. No need to go anywhere else. They can also organise various activities like paragliding right from where they are seated.More

Thank anandkap74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded May 30, 2018

Hello Thank you for your feedback for our tourist information. We are happy to hear that we could offer a great service and we hope you had some nice experiences on the activities you booked through us. We are looking forward to welcome you again...More

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Questions & Answers
BUMM
July 19, 2018|
AnswerShow all 2 answers
Response from StockholmKindaGuy | Reviewed this property |
At the tourist office you card purchase a museum pass or a transportation card. If you're staying at a hotel in Lucerne, I believe they will give you a free transportation card that's good for the length of your stay. Many... More
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